How We Are Leveraging AI In Our Support Services - Six Five On the Road at Dell Technologies World The Six Five with Patrick Moorhead and Daniel Newman

 
On this episode of the Six Five On the Road, hosts Daniel Newman and Patrick Moorhead are joined by Dell's Alex Barretto, Senior Vice President for a conversation on how Dell is leveraging AI in their support services.
Our discussion covers:
The role of AI in transforming customer support at Dell
Innovative AI technologies Dell is implementing in support services
The impact of AI on customer satisfaction and operational efficiency
Future directions for AI in support services at Dell
Challenges and opportunities in integrating AI into support systems