Office Hours is a work of passion to share strategies, technology ideas, and real-world stories that inspire governance, risk management, compliance, and audit professionals to live their biggest impact! Our channel is dedicated to delivering the best stories and strategies in developing GRC programs we've seen across 7,000 organizations in 140 countries around the world. In every episode we'll drill down on a topic that can help you level up - risk management, compliance automation, data analytics, next-generation auditing, robotic process automation, artificial intelligence, etc.
Episode 8: Internal audit in a post-pandemic world - Part 2
Back for round two, Dan Zitting and Dan Clark discuss questions and feedback from last week's episode on internal audit in a post-pandemic world—taking a deeper dive into the GRIP (Governance, Respond, Intelligence, Profiling) model.
Episode 7: Internal audit in a post-pandemic world - Part 1
In this episode of Office Hours Dan Zitting sits down with Dan Clark—a consultant and former audit executive—to talk about practical ways to approach internal auditing in a post-pandemic world. They dive into how auditors can act now to enhance the rules of governance, evolve risk assessments to risk responses, and optimize people, processes, and technology to deliver faster intelligence.
Episode 6: Embracing the unknowns of third-party risk management
Understanding the "known knowns" of your third-party risk management program isn’t enough. But how do you surface the unknowns that are lurking in your organization? This week on Office Hours, host Dan Zitting is joined by Chris Murphey, Senior Product Manager at Galvanize. They discuss how to use what you know and don’t know to engage your entire organization in a more mature TPRM program. Chris also talks about the craziest third-party risk disaster he’s come across!
Episode 5: How to shut out physical access security fails
As organizations begin to reopen with restrictions, we need to think carefully about how we're monitoring physical security controls. This week on Office Hours, Dan is joined by Adam Habberley, who delivers data analytics solutions and enablement services to Galvanize customers. They share stories of some surprising security control fails—including what can happen when there's centralized access to all of your physical access data.
Episode 4: Revenue assurance and fraud management in metered billing
Inflated revenue, lawsuits, and resignations…This week on Office Hours, host Dan Zitting shares a story from his early days as a Big 4 auditor, working with a call center outsourcer that resulted in one of the the biggest financial misstatements he's ever seen. And even worse? The auditors missed it. Dan is joined by Kevin Leger, Director of Product Design at Galvanize, to discuss what happens when you’re reconciling bills, complex contracts, and raw data with unreliable applications and controls.
Episode 3: "Find Cash Fast" with data analytics and continuous monitoring
How can you prevent revenue-draining fraud, waste, and errors—especially when vendors, contractors, and employees are under increased economic pressure? This week, Dan is joined by Phil Lim, Senior Product Manager at Galvanize. They explore ways to use data analytics and continuous monitoring to find cash leaks fast. From Harvard tuition to football games, this episode's packed with real-world examples of fraud we've found in organizations.