20 episodes

Meet the world’s top data and analytics leaders transforming how we do business. Hear case studies, industry insights, and personal lessons from the executives leading the data revolution.

Join host Cindi Howson, Chief Data Strategy Officer at ThoughtSpot, every other Wednesday to meet the leaders and teams at the cutting edge.

The Data Chief Mission

    • Technology

Meet the world’s top data and analytics leaders transforming how we do business. Hear case studies, industry insights, and personal lessons from the executives leading the data revolution.

Join host Cindi Howson, Chief Data Strategy Officer at ThoughtSpot, every other Wednesday to meet the leaders and teams at the cutting edge.

    Powering Transformation in Healthcare with Cloud and Analytics

    Powering Transformation in Healthcare with Cloud and Analytics

    Joining Cindi today are two guests: Jon Osborn, Software Technology Executive and former SVP, Chief Technical and Data Officer at Ensemble Health Partners, and Todd Crosslin, the Global Head of Healthcare and Life Sciences at Snowflake.

    On this episode, Jon, Todd, and Cindi discuss how people in the healthcare chain of command can collaborate with one another more freely than ever before thanks to cloud innovations that make sensitive data safely and instantly available to all parties, why the countless benefits of moving to the cloud far outweigh the seemingly hefty upfront price tag (provided you adapt your strategy to fit your budget), and how a data chief can build a case to make these points evident to the stakeholders and higher-ups responsible for paying the bills.

    • 51 min
    How Data Literally Saves Lives with Medibank's Craig Rowlands

    How Data Literally Saves Lives with Medibank's Craig Rowlands

    Today's guest is Craig Rowlands, the General Manager of Medibank. Craig is an ambitious leader with a proven track record for delivering major projects including data management, production, and business intelligence solutions. On this episode, Craig and Cindi discuss the life- and cost-saving benefits of leveraging data to improve decision making in healthcare, how moving from financial services to healthcare has given Craig a more holistic view of what's possible with data, why an individual should never stop learning and broadening their skills at any age, and establishing beneficial relationships with vendors that make you partners in each others' success.  Key Takeaways: There's nothing like a life-changing event to demonstrate how data from the patient's perspective can be used. Craig demonstrated how he was able to research options for his own heart bypass surgery informed by the available data. Always broaden your skills. In Craig's case, this has meant moving across industries -- from banking to the medical field -- to maximize his knowledge of what's being done versus what can be done with data. Establish a two-way partnership with vendors. Ensure they understand the value of being a partner invested in the welfare of both sides rather than merely filling the traditional, transactional vendor role, and that you're invested in keeping that relationship ongoing as well. Have a clear strategy when starting a new role. Look at the outcomes that you want and make sure that they align with your business goals. More About Craig: Craig Rowlands is the General Manager of Medibank. He is an ambitious leader with a proven track record for delivering major projects and managing data management, production, and business intelligence solutions, enabling optimal performance via leading-edge warehousing infrastructure, improved functionality, and best in class data quality controls and checks. Leading a large, multi-site team that constantly exceeds business expectations and thrives in a testing, team-focused environment that drives improved individuals' performance and career progression. Craig remains a highly experienced and technical analyst with a clear understanding of the strategic importance of data warehousing, business intelligence, and analytical software within an information-dependent business. -- The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com.  --  For full show notes and more, go to thedatachief.com.

    • 59 min
    Driving the Fourth Industrial Revolution with Bernard Marr

    Driving the Fourth Industrial Revolution with Bernard Marr

    Joining Cindi today is Bernard Marr, internationally bestselling author, futurist, and keynote speaker. He advises and coaches many of the world’s best-known organizations and was voted by LinkedIn as one of the top five business influencers in the world and the number-one influencer in the UK. On this episode, Bernard and Cindi discuss why businesses should treat AI as a focused strategy rather than a resource-draining experiment, five ways to determine how to implement AI as a strategy that addresses the needs of your business, and overcoming a company culture's resistance to change. They also talk about how to ensure that AI augments rather than replaces humans and what it means to nowcast versus forecast in a post-pandemic world. Key Takeaways: Use AI as a strategy, not an experiment. AI should be applied strategically to the needs of your business, not treated as an experiment. Here, Bernard presents five lenses that will help you determine how AI can be focused appropriately. Don't reinvent the wheel. Chances are pretty good there's an existing AI tool -- from Salesforce, Oracle, Amazon, Microsoft, IBM, etc. -- that will suit the needs of your company without having to invest the time, energy, and money to start from scratch. Overcoming a company culture's resistance to change. What it takes to get the top levels of your organization aware of what AI is capable of doing for the business, and communicating to all levels that it's a tool for augmenting -- not replacing -- human staff. More About Bernard: Bernard Marr is a futurist, big data expert, storyteller, visionary, keynote speaker, and strategic business and technology advisor to companies and governments. He advises and coaches many of the world’s best-known organizations, helping them improve their business performance, use data more intelligently, and understand the implications of new technologies such as artificial intelligence, big data, blockchains, and the Internet of Things. LinkedIn has ranked Bernard as one of the world’s top five business influencers. He is a frequent contributor to the World Economic Forum and writes a regular column for Forbes. Every day Bernard actively engages his 1.5 million social media followers and shares content that reaches millions of readers. -- The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com.  --  For full show notes and more, go to thedatachief.com.

    • 57 min
    In Search of Bad Data's Saving Graces with Vertafore's Chad Hawkinson

    In Search of Bad Data's Saving Graces with Vertafore's Chad Hawkinson

    Joining Cindi today is Chad Hawkinson, the Chief Product and Data Officer at Vertafore, the leader in creating modern insurance technology. A seasoned data and analytics guru, Chad has seen first-hand the profound impact data-driven insights can have on customers’ success.  On this episode, Chad and Cindi discuss how the cloud makes it safer to use sensitive data, when it was long-feared it might do just the opposite. They cover everything from alleviating client concerns about the use of this data and securing this data from cyberattacks, to the value of streamlining data collection into everyday workflows rather than making it an additional headache for the client to manage. Plus, Chad shares the three components responsible for the 38 percent failure rate of analytics investments in insurance and what can be done to fix them. Key Discussion Points: The cloud gives us more power over our data, not less. Qualified availability unlocks a level of control over that data that would be impossible on a purely local level. Having a clear direction where data can be brought to bear. The three problems most responsible for a high failure rate in analytics investment and how to solve them. The value of insights in context. Data is most useful when streamlined into the everyday workflow rather than existing as a number of separate processes that bring that workflow to a grinding halt.   More About Chad: Chad Hawkinson is the Chief Product and Data Officer at Vertafore, the leader in creating modern insurance technology. A seasoned data and analytics guru, Chad has seen first-hand the profound impact data-driven insights can have on customers’ success. He brings deep experience with AI and ML technologies in the energy, aerospace, defense, automotive, and construction industries to help agencies and carriers discover new opportunities to drive dramatic business growth by leveraging insights previously hidden deep within their data. Prior to Vertafore, Chad spent seven years as Senior Vice President and General Manager for the Engineering & Product Design division at IHS Markit. An experienced go-to-market strategist in both the software and data analytics industries, Chad also held leadership roles at Progress Software, PTC, and Intel. He earned a BA in Mechanical Engineering at Virginia Tech, as well as an MBA at the MIT Sloan School of Management. -- The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com.  --  For full show notes and more, go to thedatachief.com.

    • 53 min
    The Gateway to Better Data Communication with Jason Lally of the City and County of San Francisco (Pt. 2)

    The Gateway to Better Data Communication with Jason Lally of the City and County of San Francisco (Pt. 2)

    This is Part 2 of our interview with Jason Lally, the Chief Data Officer for the City and County of San Francisco. [Listen to Part 1 here.] In Part 1, Cindi and Jason talked about the kindness of data clarity and the power of a declarative mission statement. In this episode, Jason discusses making the government's data work for the people it serves, the key gateway to better communication, and how to turn problems into opportunities. Key Takeaways: Improving communication. Part of becoming a better communicator is just listening to what people don't understand and then figuring out a different way to explain it. And if you're trying to turn problems into opportunities, communicating one on one or in smaller groups allows everyone present to contribute to solving the problem which builds trust between them for the success of future efforts. Making data work for the people: Government data has the power to transform the services citizens experience, and can improve numerous facets of the lives of citizens. -- The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com.  --  For full show notes and more, go to thedatachief.com.

    • 27 min
    (Data) Clarity Is Kindness with Jason Lally of the City and County of San Francisco (Pt.1)

    (Data) Clarity Is Kindness with Jason Lally of the City and County of San Francisco (Pt.1)

    Joining Cindi today is Jason Lally, the Chief Data Officer for the City and County of San Francisco. On this episode, Jason and Cindi discuss the kindness of data clarity, why open data is just the tip of the iceberg, and the power of a declarative mission statement. Plus, they dive into Jason’s 10+ years of experience and unique career trajectory that brought him to his current role.  This is Part 1 of our interview with Jason Lally. Stay tuned for Part 2 (releasing on Friday) where Jason discusses making the government's data work for the people it serves, the key gateway to better communication, and how to turn problems into opportunities. Key Takeaways: As Brené Brown would say: clarity is kindness. A declarative mission statement outlining your department's intentions can act as a powerful liaison between the work you're doing and the people you're serving. Open data is really just the tip of the iceberg. This is what people in the outside world see; what they don't see is all the work that goes on underneath that data -- all the internal collaboration, getting the stakeholders on the same page, and the massive range of data sources that make it all possible.  -- To be notified when Part 2 of this interview is available, be sure to subscribe in your podcast player. -- The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com.  --  For full show notes and more, go to thedatachief.com.

    • 23 min

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