The Best Practices Show with Kirk Behrendt ACT Dental

In this special episode, Kirk Behrendt brings in Brad Arnett, his friend of 30 years and owner of NX Level Sports Performance, to talk about his journey as a trainer, growing the best athletes, and building NX Level. He also shares his philosophy on success, working hard, and the mindset you need to be your best. To take your thinking to the next level, listen to Episode 739 of The Best Practices Show!
Learn More About Brad:
Send Brad an email: nxlevelathletic@gmail.com Join Brad on Facebook: https://www.facebook.com/NXLevelSportsFollow Brad on Instagram: https://www.instagram.com/nxarnettLearn more about NX Level: https://www.gonxlevel.com
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 739: https://www.youtube.com/@actdental/videos
Main Takeaways:
No matter what stage of life you're in, have your values and priorities in line.Everyone works hard. But it’s how long you stay at it that leads to success.Learn to consistently do the boring, monotonous, and mundane things.Sometimes, the “greener grass” on the other side is just field turf.Being proactive is always better than being reactive.Define success for yourself.
Snippets:
0:00 Introduction.
1:42 Brad’s college life.
3:12 Life after college and starting his career.
16:17 Struggling with work-life balance.
18:09 Sometimes, the “green grass” is just field turf.
22:14 His career change and the start of NX Level.
39:08 His vision for NX Level.
43:13 Favorite stories from his time as a trainer.
53:34 Prehab, explained.
58:19 The problem of kids’ injuries in sports.
1:01:29 Multisport versus specializing.
1:04:50 The state of parenting in sports.
1:10:33 The future for Brad and NX Level.
1:13:38 Final thoughts.
Brad Arnett Bio:
Brad Arnett has been working professionally with athletes of all ages to meet their goals for more than 20 years. He was a four-year letter winner for the football team at the University of Wisconsin-Whitewater, two

When you have great chemistry, everything goes better. But seamless interactions don't just happen. You first need to put in some work. To help you lay the foundation for great chemistry between you and your team, Kirk Behrendt brings back Courtney Dalton, one of ACT’s amazing coaches, to share three keys that will improve efficiency, predictability, and your patients’ experience. To learn the secrets of great chairside chemistry, listen to Episode 738 of The Best Practices Show!
Learn More About Courtney:
Send Courtney an email: courtney@actdental.com Follow Courtney on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com 
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 738: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (July 12, 2024): https://www.eventbrite.com/e/members-only-climb-with-us-register-for-july-12-2024-ttt-study-club-tickets-722281472327?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (August 2, 2024): https://www.eventbrite.com/e/members-only-climb-with-us-register-for-august-2-2024-ttt-study-club-tickets-722297861347?aff=odcleoeventsincollection
Main Takeaways:
Pour your effort into your assistants. They want to help you succeed.Great chairside chemistry makes your workday more efficient.Patients can feel it when there is no chemistry or alignment.Having great chemistry starts with a morning huddle.Create checklists to create predictability.Master the flawless hand-off.
Snippets:
0:00 Introduction.
2:09 Why chairside chemistry is important for your practice.
5:49 It starts with a morning huddle.
11:39 Creating checklists is extremely...

737: 3 Ways to Turn Failure into Success – Heather Crockett
What's one thing all successful people do? They fail — a lot! To help you do it right, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share some insight into overcoming and embracing failure. Stop fearing your mistakes and shortcomings. Change your mindset and be excited to fail! To learn the three strategies to succeed from your failures, listen to Episode 737 of The Best Practices Show!
Learn More About Heather:
Send Heather an email: heather@actdental.com Join Heather on Facebook: https://www.facebook.com/heather.r.crockettFollow Heather on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com 
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 737: https://www.youtube.com/@actdental/videosRead Traction by Gino Wickman: https://benbellabooks.com/shop/traction
Main Takeaways:
You should fail often.Failure is where the learning is.Fear of failure won't get you anywhere.Identify and discuss your failures to solve it.Encourage experimentation to make progress.Plan to fail often. When you fail often, you learn often.When there's a failure, blame the system — not the person.Let your team see your failure first. Show them it’s okay to fail.Aim for GETMO — Good Enough To Move On — not perfection.
Snippets:
0:00 Introduction.
2:09 Why this is an important topic.
4:16 Recognize and call out your failures.
5:19 Blame the system, not the person.
7:07 Take a deep breath and process.
9:05 Identify, discuss, and solve.
11:57 Learn from the failure you've identified.
15:47 Encourage experimentation.
16:58 GETMO (Good Enough To Move On).
17:57 An example of learning from failure.
21:36 Final thoughts.
Heather Crockett...

736: The 5 Stages of My Dentistry Journey – Dr. Christian Coachman
Successful people experience adversity — and they learn to embrace it! Today, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design and one of the most successful people in dentistry, to share his inspirational story about overcoming his hardships, the origins of DSD, and his passion and love for this profession. We all struggle at some point in life. But you can get the most out of your suffering! To learn how to succeed at struggling, listen to Episode 736 of The Best Practices Show!
Learn More About Dr. Coachman:
Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demand
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 736: https://www.youtube.com/@actdental/videos
Main Takeaways:
Without adversity, you won't grow and develop.Learn, grow, and create. Don't stay in survival mode.Don't stay stuck in frustration. Use that energy to change.There is always light at the end of the tunnel. Never give up!Everyone has an “unfair advantage”. Discover yours and use it.Stop being a perfectionist. Be brave and put your work out there.Let your mind wander from time to time. It can be good for creativity.
Snippets:
0:00 Introduction.
2:19 Fulfilling dreams through dentistry.
7:46 Dentistry wasn't always a passion.
11:34 Stage 1) Being in survival mode.
17:01 Stage 2) Learning, growing, and creating.
28:57 Stage 3) Becoming a communicator.
41:46 Stage 4) Turning passion into a business.
44:27 Stage 5) Becoming a delegator.
48:09 The future for Dr. Coachman and DSD.
50:20 Final thoughts.
Dr. Christian Coachman Bio:
Combining his...

735: Unlock the Secrets to a Thriving Dental Practice: Mastering the New Patient Experience! – Miranda Beeson
Patients don't love being in the office. So, how do you get them to come in — and to come back? There are two things you can focus on for that to happen, and Kirk Behrendt brings back Miranda Beeson, ACT’s director of education and amazing coach, to share those secrets. By mastering the new patient phone call and new patient visit, you will create raving fans who help your practice thrive. To learn how to give patients the “wow” experience, listen to Episode 735 of The Best Practices Show!
Learn More About Miranda:
Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Kirk a recording of your patient phone call for feedback: kirk@actdental.com Send Gina an email: gina@actdental.com 
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 735: https://www.youtube.com/@actdental/videosACT’s 5 Success Strategies for Impactful New Patient Calls: https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/PDF/New%20Patient%20Call%20Success%20Strategies%20-%20Final%20-%2004.pdfRead The Power of Moments by Chip Heath & Dan Heath: https://bookshop.org/p/books/the-power-of-moments-why-certain-experiences-have-extraordinary-impact-dan-heath/6707437?ean=9781501147760&ref=&source=IndieBound&title=
Main Takeaways:
You have one chance at a first impression.Give patients a “wow” experience with your call and visit.Strengthen your team culture. Patients can feel when there's tension.Make patients feel cared about with...

734: Chronic Oral Wounds in Your Dental Practice – Tanya Dunlap
Getting patients healthy is your number-one role. But are you focusing on the disease that matters most? It’s time to address the most undiagnosed and untreated condition — gum disease — and now there's an easier way. To help you start the conversation, Kirk Behrendt brings in Tanya Dunlap, vice president of Perio Protect, to showcase Perio Tray, a convenient way to treat, prevent, and manage gum disease. To learn more about Perio Tray and how it can improve your patients’ lives, listen to Episode 734 of The Best Practices Show! 
Learn More About Tanya:
Join Perio Protect on Facebook: https://www.facebook.com/PerioProtectFollow Perio Protect on Instagram: https://www.instagram.com/perioprotectLearn more about Perio Protect: https://www.perioprotect.comRegister for a free product demo of Perio Protect: https://www.hatchbuck.co/NTUeJL
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 734: https://www.youtube.com/@actdental/videos
Main Takeaways:
Patients need better home care.Brushing, rinsing, and flossing is not enough.Systemic antibiotics are not long-term solutions.Perio Protect makes home care easy and convenient.Be honest with patients about their gum disease findings.You have the opportunity to change patients’ lives for the better.
Snippets:
0:00 Introduction.
1:32 Why this is an important topic.
6:24 The problem of diagnosis and treatment planning.
10:10 How to be honest with patients about gum disease.
12:46 Health benefits of treating gum disease.
15:04 Put periodontal disease into remission.
18:03 The Perio Protect process.
19:32 More about Perio Protect.
Tanya Dunlap Bio:
Tanya Dunlap, PhD, is the vice president at Perio Protect, where she has worked since 2005. For several years, she served as the research liaison for the company, working with researchers and investigators who were testing Perio Tray® therapy in...