76 episodios

Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors.

Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.

Car Dealership Guy Podcast Car Dealership Guy

    • Ocio

Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors.

Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.

    #79 CDG Market Update: Can leasing save the car business, $25,000 Teslas, Negative equity crushing new car sales | Jessica Caldwell, Head of Insights at Edmunds and Gen Balouev, General Manager of Norm Reeves Honda Superstore West Covina

    #79 CDG Market Update: Can leasing save the car business, $25,000 Teslas, Negative equity crushing new car sales | Jessica Caldwell, Head of Insights at Edmunds and Gen Balouev, General Manager of Norm Reeves Honda Superstore West Covina

    Welcome to the second episode of The Car Dealership Guy Market Update—Brought to you by Edmunds.

    This new segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed.

    From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.

    Let's get into it!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3UARcDq

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:01:41) - Q1 Performance reports
    (00:05:38) - The health of the new vehicle market
    (00:09:31) - What brands are winning right now?
    (00:14:30) - The state of affordability in sub-compact cars and pick-up trucks
    (00:18:39) - Combating the affordability crisis
    (00:22:15) - Negative equity
    (00:27:43) - Interest rates
    (00:31:13) - Used car profitability
    (00:37:08) - EVs
    (00:45:50) - Expectations for Q2

    Check out Edmunds here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 47 min
    #78 Building the “Amazon” of car shipping, Dirty secrets of the $70B vehicle logistics industry, Saving dealers millions with faster car transportation | Royce Neubauer, CEO of Auto Hauler Exchange

    #78 Building the “Amazon” of car shipping, Dirty secrets of the $70B vehicle logistics industry, Saving dealers millions with faster car transportation | Royce Neubauer, CEO of Auto Hauler Exchange

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Royce Neubauer, CEO of Auto Hauler Exchange where we discuss: Building the "Amazon" of car shipping, Dirty secrets of the $70B vehicle logistics industry, How he's saving dealers millions with faster car transportation, and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:04:42) - Royce’s career and background
    (00:08:36) - How does the state of automotive logistics compare today to other industries?
    (00:22:47) - Do OEMs markup transportation to dealers?
    (0:28:41) - What are you seeing in the industry in terms of savings?
    (00:30:30) - Building predictability into the shipping process
    (00:34:00) - What rates are you seeing in the market?
    (00:36:28) - Why do carriers prefer to work with you?
    (00:38:47) - Do you think shipping to consumers is a tailwind?
    (00:41:39) - How is EV shipping impacting the industry?
    (00:43:51) - What is next for Auto Hauler and what do you predict for the industry?

    Check out Auto Hauler Exchange here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 48 min
    #77 Secret "profit" weapon of car dealerships, Arrival of $300/hr labor rates, Biggest risks insuring EVs | Todd Sands, Senior Vice President at CNA National

    #77 Secret "profit" weapon of car dealerships, Arrival of $300/hr labor rates, Biggest risks insuring EVs | Todd Sands, Senior Vice President at CNA National

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Todd Sands, Senior Vice President at CNA National where we discuss: The secret "profit" weapon of car dealerships, The arrival of $300/hr labor rates, Some of the biggest risks insuring EVs, the undisputed champion of catalytic converter theft and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Upstart - Upstart connects millions of consumers to 100+ banks and credit unions who leverage Upstart’s artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/

    CNA National - Automotive Solutions for your peace of mind. CNA National has been committed to providing automobile dealers and their customers with the finest programs and the highest level of service for more than 40 years. Learn more @ https://www.cnanational.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:08) - Todd’s career and background
    (00:05:52) - What are dealers targeting on back-end profit today?
    (00:06:34) - What separates the 2k and the 3k dealerships?
    (00:08:22) - What do you focus on at CNA?
    (00:09:54) - Do you see geographical differences in customer behaviors?
    (00:11:56) - What does the product mix look like in the market right now?
    (00:16:28) - What is the state of reinsurance in the industry?
    (00:21:38) - What are you seeing as the average loss ratios right now?
    (00:26:14) - How are you navigating increases in labor rates?
    (00:28:30) - How are you approaching EVs from an insurance perspective?
    (00:36:09) - What questions are you hearing often from your dealer partners across the country? 
    (00:38:51) - What’s your outlook for the industry over the next few years?

    Check out CNA National here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 42 min
    #76 Scaling a $4.5B dealership empire, Future of the franchise model, The "15-minute" car sale | David Hult, CEO of Asbury Automotive Group

    #76 Scaling a $4.5B dealership empire, Future of the franchise model, The "15-minute" car sale | David Hult, CEO of Asbury Automotive Group

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Hult, CEO of Asbury Automotive Group where we discuss: His day-to-day running a $4.5B+ dealership empire, the future of the franchise model in the US, the "15-minute" car sale, steps to writing a $1B+ check and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload.
    Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:57) - David’s career and background
    (00:12:54) - How do you blend the cultures of the dealer groups you acquire?
    (00:21:58) - How do you build conviction to follow through on an acquisition?
    (00:24:12) - What does a week in your life look like?
    (00:27:42) - Why do you keep the original names of the dealers you acquire?
    (00:30:40) - How are you driving success throughout your organization?
    (00:36:54) - How are you looking at AI?
    (00:44:54) - Thoughts on the future of the industry
    (00:46:37) - Is anything keeping you up at night?
    (00:48:46) - What’s next for Asbury?

    Check out Asbury Automotive Group here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 50 min
    #75 Best service center in America, Profit pendulum swings again, Can dealers make more money without consumers paying for it? | Jim Roche, CEO of WarrCloud

    #75 Best service center in America, Profit pendulum swings again, Can dealers make more money without consumers paying for it? | Jim Roche, CEO of WarrCloud

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jim Roche, CEO of Warrcloud where we discuss: The best service center in America, the dealership profit pendulum swings again, whether dealers can make more money without consumers paying for it and much more! 

    This episode is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Private Auto - The safest way to buy vehicles privately. Use code ‘CDG’ to list your car for free. Learn more @ https://privateauto.com/

    Warrcloud - Make every warranty claim automatic by transforming how claims are processed to make everything easier and get paid faster. Learn more @ https://warrcloud.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.
     
    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:00) - Jim’s background and career
    (00:09:54) - Surviving a 7-year feedback loop
    (00:13:52) - What does the future of service at dealerships look like?
    (00:17:22) - What happens behind the scenes with manufacturers and dealer relationships?
    (00:19:38) - What are the key metrics are service members incentivized to hit?
    (00:22:59) - Do you measure customer experience impacts?
    (00:24:56) - What are the biggest opportunities for service providers?
    (00:27:05) - Who are the models of service providers in America?
    (00:31:25) - How are you able to attract dealers to Warrcloud?
    (00:34:04) - What is the most surprising thing you’ve learned about this journey?

    Check out Warrcloud here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 37 min
    #74 Can Hyundai challenge Toyota, Leaving $8M on the table, Selling cars on Amazon | Andrew DiFeo, Managing Partner of Hyundai of St. Augustine

    #74 Can Hyundai challenge Toyota, Leaving $8M on the table, Selling cars on Amazon | Andrew DiFeo, Managing Partner of Hyundai of St. Augustine

    Welcome to the Car Dealership Guy Podcast. In this episode I'm speaking with Andrew DiFeo, Managing Partner at Hyundai of St. Augustine where we discuss: Can Hyundai challenge Toyota? Why he left $8M on the table during Covid, Building a Florida dealership for $17M, How he's selling cars on Amazon and much more.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    IInterested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:48) - Andrew’s background and career
    (00:05:29) - How big is the group today?
    (00:07:26) - What’s the background on your new store?
    (00:17:05) - How are you benefitting from the manufacturer given you’re operating out of a dealership like this?
    (00:20:10) - Being in the car business vs. the relationship business
    (00:29:25) - Is there a future where Hyundai challenges Toyota for market share?
    (00:33:27) - How are your store’s profits split?
    (00:39:28) - What are you seeing in the market today in regard to technology for auto retail?
    (00:44:35) - Should more dealers be involved with VC and investing?
    (00:46:44) - The Amazon-Hyundai announcement
    (00:53:35) - What do you see for the future of your group?

    Check out the Hyundai of St. Augustine here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 56 min

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