Smarter Sourcing

Smarter Sourcing

The Smarter Sourcing podcast is dedicated to helping sourcing, procurement, and finance leaders elevate their influence and get their seat at the table. Each episode features conversations with innovative leaders, sharing best practices, lessons learned, and actionable insights you can apply immediately. Whether you’re focused on procurement strategies, supply chain optimization, or aligning financial goals with operational excellence, this podcast will leave you with actionable insights that you can immediately put to work.

  1. EP 39 – Memorial Sloan Kettering’s Matthew Laud on Diversity in Team & Supplier Selection

    HACE 5 DÍAS

    EP 39 – Memorial Sloan Kettering’s Matthew Laud on Diversity in Team & Supplier Selection

    Procurement at Memorial Sloan Kettering Cancer Center requires abandoning traditional sourcing language when working with physicians whose primary concern is patient outcomes, not optimization metrics, but Matthew Laud, Director of Strategic Sourcing & Supplier Management, has figured out the translation. Framing procurement's value into clinical terms creates the trust necessary for physicians to delegate critical supply decisions. His approach centers on connecting procurement capabilities to Memorial Sloan Kettering's mission of eradicating cancer, using the universal impact of cancer as common ground for building stakeholder relationships. In turn, his distinction between good vendors and great partners hinges on suppliers who proactively deliver value beyond contractual obligations, whether through emerging technologies that provide competitive advantages or flexible pricing that redirects savings toward patient care. Matthew implements this through rigorous category management including quarterly business reviews, stakeholder scorecards, and regular rebidding of existing suppliers to drive continuous improvement. He also shares why visiting hospital rooms to see sourced medical devices in use with cancer patients provides fulfillment that recognition and praise never could, reinforcing the tangible connection between vendor negotiations and life-saving treatments. Topics discussed: Translating procurement terminology into clinical language that resonates with physicians focused on patient outcomes Building trust with stakeholders in cancer treatment by connecting sourcing capabilities to the mission of eradicating cancer Distinguishing good vendors who meet basic requirements from great partners who proactively deliver value through emerging technology, flexible pricing, or enhanced capabilities Category management frameworks, including quarterly business reviews, stakeholder scorecards, and regular supplier rebidding to maintain quality while managing costs Overcoming gatekeeper resistance from internal procurement teams through strategic networking at industry summits and tech events Managing sourcing complexity across hundreds of acquired entities with independent sourcing teams and category structures Thriving in procurement's inherent ambiguity by developing complete execution plans from vague, high-level business requests Operating as an unsung hero who finds fulfillment in impact rather than recognition Evaluating emerging AI tools and new vendors through rigorous RFP processes that test capabilities against established competitors Advancing diversity in both internal team composition and supplier selection to reflect the patient populations being served

    31 min
  2. 3 FEB

    EP 38 – Northwestern Medicine’s Gary Fennessy on the Shift to Partnership-Based Healthcare Procurement

    Welcome to the inaugural episode of Smarter Sourcing: Healthcare, with host Eric O’Daffer. Gary Fennessy, VP & Chief Supply Chain Executive at Northwestern Medicine, has been NM's Chief Supply Chain Officer for over 20 years and brings 44 years of industry experience navigating the transformation from a single academic hospital to a multi-site health system. His operational approach during COVID-19 kept Northwestern "two steps ahead of the bear," maintaining full supply availability when other systems faced shortages. That success came from years of building procurement infrastructure and distributor partnerships that most executives overlook until crisis hits. Gary's leadership development philosophy of "throw you in the deep end but never let you drown" has produced chief supply chain officers now leading major health systems, along with multiple CFOs who came up through his finance and operations teams. He identifies shadow supply chain areas like pharmacy and lab as the next major opportunity for cost reduction, noting that indirect spend now delivers bigger returns than traditional medical supply optimization. His candid admission about delegating AI leadership to his team while timing retirement around the next ERP implementation offers a realistic view of generational transition in healthcare supply chain.  Topics discussed: Navigating 44-year healthcare career progression from accounting through finance and operations into corporate leadership  Managing M&A expansion integrating multiple community health systems into academic medical center operations framework Building procurement infrastructure that maintained full supply availability during COVID-19 by staying "two steps ahead of the bear" Transitioning from hard-nosed vendor negotiations to collaborative partnership model with distributors, GPOs, and tech providers Identifying shadow supply chain opportunities in pharmacy, lab, facilities, and indirect spend categories as next frontier for savings Developing leadership talent through "throw them in deep end but never let them drown" philosophy  Delegating AI and rapid technology adoption to next generation while planning retirement timeline around ERP implementation cycles Establishing executive credibility by delivering value through foundational work

    27 min
  3. 23 ENE

    EP 37 – Eric O'Daffer on 3 True Norths for AI Investment, Indirect Spend, & Benchmarking

    Most health systems report supply chain spend in the high teens while industry data confirms it's actually 35-40% of operating expenses, a measurement gap that systematically undermines investment cases to the C-suite. Eric O'Daffer, Executive Producer for Smarter Sourcing: Healthcare Edition, shares why he's convinced the answer to indirect spend isn't another platform but sustained center of excellence expertise: the average $3 billion health system has 2-3 people managing purchase services at a 1:$250 million ratio across 800 categories, and when they get good at sourcing, they get promoted out.  His three true north focus areas reveal where the biggest gaps remain: doubling AI and analytics investment, solving the governance and knowledge retention problem in indirect (which represents roughly 30% of total spend), and creating benchmarking with "unfettered access to data" that counts supply chain the same way. Rather than exhausting failed experiments, Eric argues organizations should lean into entrepreneurial entrants putting focused effort into supply chain. There simply aren't enough companies doing it, and the industry hasn't made it easy for them.   Topics discussed: Measuring supply chain spend accurately by including fully loaded costs instead of GPO-submitted data that undercounts actual expenses Solving indirect spend management through sustained center of excellence expertise rather than platform-only solutions Addressing the 1:$250 million staffing ratio problem where 2-3 people manage purchase services across hundreds of spending categories Implementing "stick-to-itiveness" principle by keeping leaders in roles 5-10 years instead of promoting every 18-24 months Doubling investment in AI and analytics technology while recognizing supply chain is understaffed in wrong areas, not overstaffed Developing definitive benchmarking systems with unfettered access to data that counts supply chain consistently across organizations Leaning into entrepreneurial companies focused on supply chain instead of continuing failed experiments Shifting evaluation from pure sourcing lens to integrated clinical alignment, procurement, logistics, and analytics in equal footing

    39 min
  4. EP 36 - Supplier Data as a Compass, Not a Mirror with Aleck Matambo

    6 ENE

    EP 36 - Supplier Data as a Compass, Not a Mirror with Aleck Matambo

    Aleck Matambo's approach to supplier relationships proved critical during Dell's COVID-era factory relocations. When inventory shortages forced allocation decisions across the industry, suppliers prioritized Dell because of partnerships built long before the crisis. His framework moves beyond transactional cost negotiations to create symbiotic relationships focused on innovation, market insights, and long-term value creation. This partnership model becomes essential during supply chain disruptions, enabling faster adaptation and stronger resilience against geopolitical challenges that continue reshaping global manufacturing. Aleck’s experience at Google reveals that most procurement teams struggle with AI adoption because they lack aligned strategy and change management. Rather than implementing AI tools to improve existing workflows, he advocates for using AI's transformational capabilities to reimagine operating models entirely. The key lies in selecting three to five priority areas, building strong business cases that address change impact, and investing in reskilling so teams view AI as capability augmentation rather than job replacement.  Topics discussed: How e-procurement and e-auctions in automotive achieved 20-30% savings while enabling low-cost sourcing expansion into China. The transition from operator to consultant, bridging the gap between conceptual strategy and practical implementation. Partnering with senior executives to identify how procurement addresses boardroom priorities like innovation, resilience, and growth. Redefining procurement as a strategic enabler rather than cost center through executive partnerships, data-driven decision making, and leveraging AI and digital tools to reimagine workflows and organizational value. Using data as a compass for opportunity identification rather than a mirror for cost savings alone. Building symbiotic supplier relationships that deliver competitive advantages during crises. The balance of trade program where procurement opened doors for sales teams by leveraging supplier relationships that sales didn't have. AI implementation challenges where 85-95% of programs fail to achieve ROI, requiring aligned corporate strategy, prioritized use cases, strong change management, and focus on reskilling rather than replacement. Moving beyond cost-focused metrics to measure total cost of ownership, supplier partnership quality, third-party risk management, and procurement's contribution to organizational resilience and agility during supply chain shocks. Listen on Apple Listen on Spotify Watch on YouTube

    22 min
  5. EP 35 - Lucid Motors' Kriti Jain on Maximum Chaos Creating the Best Transformation Conditions

    19/12/2025

    EP 35 - Lucid Motors' Kriti Jain on Maximum Chaos Creating the Best Transformation Conditions

    Kriti Jain, Sr. Director of Indirect Procurement, walked into Lucid Motors to find an indirect procurement function that barely existed — a team in single digits without the infrastructure to support a scaling EV manufacturer competing against established players. Within a year, she built what she calls "indirect procurement 2.0," growing to nearly 30 people globally while establishing frameworks that position procurement as a strategic partner rather than a cost-cutting function.    Her grandfather, who built an ice factory by hand in India, taught her at age 10 to trace problems upstream to root causes rather than wait for symptoms to cascade. That lesson about following data to find solutions shapes how she approaches organizational transformation decades later, actively seeking companies with "maximum problems" because that's where change creates the most value. She explains why 80% information is enough for decision-making when you can bridge the gap with accumulated expertise, how her team resolves stakeholder pushback through peer-to-peer subject matter expert engagement rather than escalation, and what it takes to earn credibility with engineering-focused leadership in a capital-intensive startup racing established competitors.   Topics discussed: Building procurement infrastructure for technology, manufacturing, and automotive operations simultaneously in an EV startup environment. The decision to prioritize tomorrow's organizational scalability over immediate cost savings when defining transformation success metrics. An 80% information threshold for decision-making that relies on accumulated cross-industry expertise to bridge remaining uncertainty. Developing team ownership mindsets that enable subject matter experts to resolve stakeholder pushback without leadership escalation. How intentionally targeting companies with maximum operational chaos creates the most valuable conditions for professional growth. The three-pillar focus strategy of technology innovation, policy evolution, and people development to avoid overwhelming teams with market changes. How peer-to-peer communication between procurement specialists and business stakeholders builds stakeholder buy-in. Building procurement team capabilities by hiring for ownership mindset and communication effectiveness.

    39 min
  6. EP 34 - Victoria’s Secret’s Former CFO Tim Johnson on Building a Cost-Centric Culture

    04/12/2025

    EP 34 - Victoria’s Secret’s Former CFO Tim Johnson on Building a Cost-Centric Culture

    LogicSource Board Chairman & Former CFO of Victoria’s Secret Tim Johnson's three-pillar methodology for collaborative cost cultures centers on objective third-party benchmarking, transparent measurement systems, and positioning procurement teams as strategic partners at the decision-making table. His approach consistently delivered results by focusing resources on growth and innovation rather than headcount reduction.   His organizational structure insights prove equally valuable: he advocates for indirect procurement reporting through finance rather than operations, citing the analytical rigor and accountability that finance leaders bring to cost initiatives. This ensures savings actually flow through P&L statements rather than disappearing into budget assumptions.   Topics discussed: Building cost-conscious cultures through collaboration rather than budget cuts to fund growth and innovation initiatives. Implementing three-pillar methodology: objective third-party data, transparent measurement systems, and strategic partnerships. Addressing the "episodic problem" where companies go to market infrequently versus specialized providers' continuous benchmarking. Positioning indirect procurement under finance leadership for analytical rigor and P&L accountability. Creating regional micro-distribution centers using closed retail spaces to accelerate store remodeling timelines and reduce project delays. Applying indirect procurement frameworks across industries through common spend categories and benchmarking approaches.

    43 min
  7. EP 32 - New Balance's Duncan Scott on How Marketing Decisions Reshape Supply Chains

    06/11/2025

    EP 32 - New Balance's Duncan Scott on How Marketing Decisions Reshape Supply Chains

    Duncan Scott, Sr VP of Strategic Sourcing & Quality at New Balance, manages sourcing and quality for a company that introduces thousands of new footwear and apparel products annually, each requiring specialized manufacturing capabilities that generic suppliers cannot provide. His approach rejects commoditization in favor of deep category expertise and multi-decade supplier partnerships.   The athletic footwear industry operates at a complexity level that surprises outsiders. While automotive manufacturers might produce one mold per model, New Balance requires 39 different molds for a single shoe design to accommodate size and width variations. This specialization demands supplier relationships built on technical expertise rather than cost alone.     Topics discussed: How athletic footwear manufacturing requires dozens of molds per product, creating unique infrastructure and sourcing challenges. How 40-year supplier relationships with specialized factories deliver competitive advantage over generic sourcing tools flooding the market. The cultural differences between Korean vertical integration and Taiwanese interdependent manufacturing models. Why New Balance operates US manufacturing facilities despite higher costs, focusing on efficiency improvements, not pure labor arbitrage. How 3D printed molds enable faster production and complex undercut designs but create new technical challenges. The infrastructure limitations preventing scaled US footwear manufacturing. Why continuous lean efficiency improvements offset inevitable labor rate increases better than chasing the lowest-cost locations. Staying ahead of material science trends by monitoring other industries 3 to 5 years before technologies become cost-effective. The importance of collaborative price point negotiations with suppliers, recognizing that consumer acceptance determines whether cutting-edge features achieve volume scale. Why maintaining objectivity and ethical supplier relationships produces superior problem-solving outcomes. How Asia's emergence as a major consumer market is shifting traditional export-focused manufacturing toward regional onshoring and nearshoring strategies.

    33 min

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The Smarter Sourcing podcast is dedicated to helping sourcing, procurement, and finance leaders elevate their influence and get their seat at the table. Each episode features conversations with innovative leaders, sharing best practices, lessons learned, and actionable insights you can apply immediately. Whether you’re focused on procurement strategies, supply chain optimization, or aligning financial goals with operational excellence, this podcast will leave you with actionable insights that you can immediately put to work.