1 hr 6 min
All the Experiences The Arqcast
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- Technology
Designing the customer experience (CX) and user experience (UX) requires a customer-centric mindset...but the challenge is experience is always subjective. Listen to the team discuss what is experience, why it is so important, how to measure, and how to improve your customer's interactions with your organisation.
Designing the customer experience (CX) and user experience (UX) requires a customer-centric mindset...but the challenge is experience is always subjective. Listen to the team discuss what is experience, why it is so important, how to measure, and how to improve your customer's interactions with your organisation.
1 hr 6 min