Automate the process, not your relationships: Bonjoro Be The Drop

In episode 232 of Be The Drop, Bonjoro CEO Matt Barnett explains how they're building a platform to help businesses use video to build real relationships with their customers, at scale. He discusses why personalised video emails are so powerful and why it’s important to focus on automating the process, not your relationships. Matt shares his top tips to build customer love and how to avoid common mistakes in this area.
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