Beauty Business School

Kimberley Haworth
  • 5.0 (6)
  • MARKETING
  • UPDATED WEEKLY

Welcome to the Beauty Business School Podcast Beauty Business School is proving beauty therapy is more than ‘just’ a hobby. We’re your beauty business besties, your partners in crime, your ride-or-die crew with a sprinkle of Regina George’s confidence (But none of the drama).   Picture us as your personal cheerleaders, the BFFs you’ve always wished for, as we tackle the beauty industry together. Beauty training taught you how to be really good at treatments, Beauty Business School podcast will teach you how to attract your dream clients by creating a beauty business that stands out in a busy industry, navigate salon owner life and talk about the mindset shifts needed to thrive in the beauty industry.  It’s time to be the CEO everyone is trying to marry.. let’s get into the podcast with me your host Kimberley Haworth.

  1. 1 DAY AGO

    E70. Handling Complaints In Your Beauty Business

    Send a text The Moment Every Beauty Business Owner Dreads… A Client Complaint That sinking feeling when your phone lights up with a message from an unhappy client. Your heart races.. Your brain spirals... And suddenly you're questioning your entire business. Sound familiar? In this episode of Beauty Business School, Kimberley Haworth breaks down exactly how to handle complaints like a true CEO without spiralling, people-pleasing or burning your business to the ground. Because here’s the truth… One complaint won’t destroy your business but how you respond absolutely can. Inside this episode, Kimberley walks you through the exact framework she teaches beauty professionals to handle complaints with confidence, emotional intelligence, and strong boundaries. You’ll learn: ✨ Why complaints aren’t always a bad thing for your business  ✨ The biggest mistake salon owners make when replying to unhappy clients  ✨ How to regulate your emotions before responding  ✨ The difference between emotional complaints vs factual issues  ✨ When to stand your ground (and when to take responsibility)  ✨ The exact structure for a calm, professional response that protects your reputation If the thought of a negative review or unhappy client makes you want to hide under a blanket… this episode is for you. Because when you know how to handle complaints properly, you stop reacting like a stressed therapist… …and start responding like the CEO of a serious beauty business. This might just change how you handle complaints forever. Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    26 min

  2. 8 MAR

    E69. Winning Beauty Industry Awards (Without Losing Your Mind) with Nicola from Red Lipstick Effect

    Send a text Awards in the beauty industry can feel intimidating… like something only the “big salons” or “industry elites” go for. But what if entering awards could actually grow your business, sharpen your strategy and build serious credibility? In this episode, I’m joined by Nicola from Red Lipstick Effect, an industry powerhouse who has helped clinics win 30+ beauty industry awards and judged some of the biggest awards in Australia. Nicola shares her journey from a shy beauty therapist to becoming one of the industry's leading award experts and breaks down exactly how salons can start entering awards (even as a solo operator). We talk about: ✨ Why awards are actually a powerful business growth tool ✨ The biggest mistakes salons make in applications ✨ How to know if you're “good enough” to enter ✨ The real reason the same businesses keep winning ✨ Simple strategies to make your application stand out to judges ✨ Why the process alone can transform how you run your salon If you’ve ever looked at awards and thought “that’s not for me”  this episode might change your mind. Because sometimes the thing holding you back… is just putting yourself out there. You Can Find Nicola Here: Instagram: https://www.instagram.com/nicolalelievre/ Website: https://nicolalelievre.com/ Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    1h 1m

  3. 28 FEB

    E68. The One Marketing Trick To Get Fully Booked in Your Beauty Business

    Send a text You’re hunting for the “one thing” that will change your business. Here’s the truth:  “There is no one marketing trick that is actually going to get your business to where you want to go.” Social media? Podcasts? Ads? “If you are relying on one sole source of marketing in your business, I can guarantee you at some point it’s going to fall flat.” When it does, you have nothing. The real trick isn’t a trick. It’s showing up, being seen, solving a problem. “If you are the best-kept secret in your town, that ain’t helping no one.”  Build trust. Connect. Educate. Be founder-led.  “Your ideal client is hanging out there looking at other businesses because they don’t even know you exist.” And yes... you need to sell. “The only person who can stop you from doing new, incredible, insane things is you… You are here to solve a problem.” Your products, your services, your expertise — that’s the solution. Stop waiting for the one thing. Step into visibility. Solve the problem. Sell.  Thats the trick. Madi Cured Masterclass: https://beautybusinessschool.com.au/madi-cured-collab/ You can find Madi Here: https://www.instagram.com/madi_cured/ Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    34 min

  4. 23 FEB

    E67. How Chantel 10X’d Her Retail in 3 Weeks

    Send a text Chantel didn’t need another qualification. She needed structure behind her brilliance. Within three weeks she took her retail from $300 a week to $3,000 a week.. not by posting more, discounting or hustling harder, but by niching properly, tightening her messaging and actually implementing. And what makes this even more powerful? Her business isn’t built on wanting to make more. It’s built on heart and family. She got into skin to help her own family. She treats from the inside out. She leads with integrity.  The systems didn’t replace that, they amplified it. Here’s the truth: if you’re not willing to implement, what’s the point? No one is coming to save your salon. This is an identity shift from busy to profitable, from guessing to ownership, from passion without structure to purpose with power. The difference wasn’t talent. It was ownership. If you’re ready to stop winging it and start building something that actually supports your life and your family, this one will hit. You can find Chantel HERE Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    40 min

  5. 15 FEB

    E66. The Top 10 Traits That Every $20K+ Beauty Business Owner Has

    Send a text Look, business isn’t supposed to feel safe. It’s messy. Brutal. Sleepless nights. Crying kids. Living off coffee and still showing up. If you think anyone hits $20K months without falling flat on their face first… this is your wake up.  So, what does it actually take? The 10 traits that push people past $20K. Some are brutal. Some will make you squirm. Some will make you rethink everything you thought you knew about yourself. Curious? Good. You should be. Listen here and find out if you’re ready to play in the big leagues. Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    46 min

  6. 7 FEB

    E65. Building a Salon Team That You Rely On - Kayla’s Journey

    Send a text Kayla didn’t grow her salon because everything went right. She grew it while everything was falling apart. Ever feel like your team is slipping through your fingers just when you need them most? That was Kayla Carlton’s reality. From losing staff during maternity leave to stepping back into a business full of uncertainty, she faced the kind of challenges that would make most salon owners freeze. But Kayla didn’t just survive, she rebuilt.  With the right systems, leadership strategies and mindset shifts, she transformed her salon into a thriving, organised space where her team thrives, clients rebook consistently and her business hits record months. In this episode, we dive into Kayla’s journey of heartbreak, resilience and ultimate triumph. Learn how she: Navigated losing key staff while juggling maternity leaveImplemented systems that keep her salon running smoothlyBuilt a team she can truly rely on, while still loving the treatments she doesWhether you’re struggling with staff retention, scaling your salon, or trying to reclaim balance as a salon owner, Kayla’s story is a masterclass in leadership, strategy, and building a team that sticks. Fast forward to now, KS Beauty is having its biggest months ever, with stronger retention, a supported team and a business that runs without constant stress. If you’re tired of holding everything together alone, this episode will feel like someone finally understands what you’re carrying. Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    44 min

  7. 31 JAN

    E64. MotherHOOD And Owning A Beauty Business

    Send a text Mums, can I just say it? Running a business and raising kids is HARD. The guilt. The “I’m failing at everything” feeling. I feel this hard my loves!   In Episode 64 of the Beauty Business School podcast, I get real about what I am currently navigating and how I tackle this as it comes up:   🌸 Why “balance” is a myth and presence actually matters. 🌸 How to be a mum and a beauty business owner without burning out. 🌸 The small, crazy moments with your kids that actually mean the most. 🌸 Letting go of guilt for wanting BOTH a thriving business and a happy family. Click the link below to listen to this trust me its going to give you a real look at building a multi 6 figure business as a mum.   You’re doing better than you think. Questions I Answered on the Podcast: Do you ever feel like you have to choose between being a good mum and a successful businesswoman? What does that conflict actually sound like in your head?What's the moment in a typical week that makes you feel the guiltiest, and why?If you stopped right now, truly stopped, what would fall apart first?When you’re away for work or traveling, what do you fear your child will remember about you?Where do you wish someone would step in and help, but you don’t know how to ask?What version of success secretly terrifies you because you’re not sure you could hold it all?Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    36 min

  8. 25 JAN

    E63. How To Plan A Profitable Year In Your Salon

    Send a text Can I be honest for a sec? If you don’t plan 2026, it will plan you. And spoiler: chaos usually wins.   In the latest episode of the Beauty Business School Podcast, I’m walking you through exactly how to map out your year so you’re not: ❌ Throwing random specials at the wall ❌ Posting content with no direction ❌ Wondering why everyone else seems “luckier” than you This episode is your roadmap for: ✨ planning your entire year by quarters ✨ choosing only FOUR specials (yes, that’s it) ✨ creating visibility without burning out ✨ setting goals that actually convert into money ✨ stepping into the CEO version of you (not the overworked technician)   Grab a pen. Pause when you need to. Download your FREE planner HERE It’s strategic, practical, slightly unhinged (you’re welcome) and honestly one of the most important episodes I’ve recorded.   Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations/

    28 min
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5
out of 5
6 Ratings

About

Welcome to the Beauty Business School Podcast Beauty Business School is proving beauty therapy is more than ‘just’ a hobby. We’re your beauty business besties, your partners in crime, your ride-or-die crew with a sprinkle of Regina George’s confidence (But none of the drama).   Picture us as your personal cheerleaders, the BFFs you’ve always wished for, as we tackle the beauty industry together. Beauty training taught you how to be really good at treatments, Beauty Business School podcast will teach you how to attract your dream clients by creating a beauty business that stands out in a busy industry, navigate salon owner life and talk about the mindset shifts needed to thrive in the beauty industry.  It’s time to be the CEO everyone is trying to marry.. let’s get into the podcast with me your host Kimberley Haworth.

Information

  • Creator
    Kimberley Haworth
  • Years Active
    2024 - 2026
  • Episodes
    70
  • Rating
    Explicit
  • Copyright
    © 2026 Beauty Business School
  • Show Website
    Beauty Business School

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