Behind The Mission Duane K. L. France

Show Summary
On today’s episode, we feature a conversation with Army Veteran and Gold Star Family Member Jennifer Ballou, Chief of Staff of the Global War on Terrorism Memorial Foundation, an organization that is guiding the development of a national memorial that honors the service and sacrifice of all who have contributed to global counterterrorism efforts since September 11th, 2001.  
About Today’s Guest
Jennifer R. Ballou is originally from Mentor, Ohio. In June of 1994, three weeks after her high school graduation, she enlisted in the United States Army as a Dental Assistant. Jennifer served for almost 21 years, retiring in May 2015. She held numerous leadership positions throughout her Army career, culminating as the Senior Enlisted Advisor of the United States Army Resilience Directorate, Army G1, Pentagon. She also served as First Sergeant, 257th Dental Company (Area Support), 44th Medical Brigade, Fort Bragg, North Carolina. It was during this assignment, while deployed to Afghanistan, that her husband, SSG Edwardo Loredo, was Killed in Action.
 
Some of Jennifer’s awards and decorations include the Secretary of the Army Public Service Award and the Legion of Merit. She is currently enrolled at Maryland University of Integrative Health, pursuing a Master’s Degree in Yoga Therapy. Jennifer holds a Bachelor of Science degree in Business Administration and is an alumnus of the 2022 Stand-To Veteran Leadership Program through the President George W. Bush Presidential Center.
 
Jennifer initially joined the Global War on Terrorism Memorial Foundation as the Gold Star Fellow. She was previously the Deputy Chief of Staff for the National Veterans Memorial and Museum in Columbus, Ohio. Additionally, she is a Certified Professional Life Coach, and a 200-hour Registered Yoga Teacher, specializing in trauma-sensitive, therapeutic, and adaptive yoga.
 
Jennifer is the wife of Omari Ballou, Command Sergeant Major, US Army Retired, and is the proud mother of Alexis, Eddie, and Sophia.

Links Mentioned In This Episode
Global War on Terrorism Memorial Foundation

PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the blog post, The Silent Plea of Monuments. This blog article is a reflection on the words of the Gettysburg Address, which includes some additional thoughts on why memorials and monuments are important, not only for remembrance, but for reminding us of our responsibilities to the memories of those who have paid the ultimate sacrifice. 
 
You can see find the article here:  https://veteranmentalhealth.com/monuments/
 
Episode Partner:
 
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
 
Contact Us and Join Us on Social Media 
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Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

Show Summary
On today’s episode, we feature Kate DeBartolo, a senior director for the Institute for Healthcare Improvement and the leader for the conversation project. IHI has public engagement initiative to help people share their wishes for care through the end of their life
About Today’s Guest
Kate DeBartolo is a Senior Director at the Institute for Healthcare Improvement (IHI) and leads The Conversation Project, IHI’s public engagement initiative to help people share their wishes for care through the end of life. The Conversation Project was founded in 2010, on the belief that these discussions should begin at the kitchen table—not in the intensive care unit. The Conversation Project offers free tools, guidance, and resources to begin talking with those who matter most about your and their wishes. 
 
Kate joined IHI in 2007, with earlier work designing and executing the national field operations for IHI’s hospital-based programs. Prior to joining IHI, Kate worked as a grant analyst at The California Endowment. She is a graduate of Wellesley College and currently lives in Washington DC with her husband and son.
 
Links Mentioned In This Episode
The Conversation Project Website
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the PsychArmor course Caring for Veterans through End of Life: Caregivers and Loved Ones. In this course, you will learn how to support and care for Veterans as they near the end of their lives.
 
We will explore the impact of the final journey on caregivers and loved ones, and the importance of planning and respite care. We will discuss how a Veteran's service in different eras may impact their care and the unique challenges faced by caregivers and loved ones in the grieving process.
 
By the end of this course, you will have the knowledge and skills necessary to provide compassionate care and support to Veterans and their families during this important time.
 
 
You can see find the course here:  https://learn.psycharmor.org/courses/caring-for-veterans-through-the-end-of-life-caregivers-and-loved-ones
 
This Episode Sponsored By:
 
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
 
Contact Us and Join Us on Social Media 
Email PsychArmor
PsychArmor on Twitter
PsychArmor on Facebook
PsychArmor on YouTube
PsychArmor on LinkedIn
PsychArmor on Instagram
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

Show Summary
On today’s episode, we feature a conversation with Navy Veteran Erika Hoover and Air Force Veteran Andrea Norton about their experiences as both veterans and members of the LGBTQ+ Community, as well as a public awareness campaign being developed in partnership with the Michigan Governor’s Challenge to Prevent Suicide among Service Members, Veterans and their Families 
About Today’s Guests
Erika Hoover has been working at the Michigan Veterans Affairs Agency and serving veterans since October 2017. In her role, Erika oversees a team that includes our Mental Health and Suicide Prevention Analyst, Community Health Technicians, Homeless Veteran Coordinator, Women Veterans & Special Populations Coordinator and General Office Assistant-Veteran Connector. She is also the Chair of the Michigan Women Veterans Coalition, a statewide coalition created by MVAA to engage with federal, state and local organizations to solve statewide female veterans' issues.  
Erika served in the Navy from 2009-2013 as an Aviation Machinists Mate, Petty Officer Third Class. She holds a bachelor's degree in political science from Portland State University and a culinary arts degree from Oregon Culinary Institute.
Andrea Norton is an USAF Veteran and Licensed Master Social Worker at the Aleda E. Lutz VAMC in Saginaw MI.  Prior to working at the VA, Andrea served in the USAF for 8 ½ years as an intelligence analyst and mobile instructor. Ms Norton left the Air Force in 2007 to pursue her education earning both her BSW and MSW at Michigan State University.
 She has worked with and advocated for underserved Veterans her entire career as a Housing Specialist, Intensive Case Manager, LGBTQ Veteran Care Coordinator, Women Veteran Program Manager, and most recently as a Community Engagement & Partnership Coordinator on the Suicide Prevention Team. 
She is passionate about working with communities to help promote a public health approach to suicide prevention and increase the awareness of the rich diversity that exists in the Veteran community.
 Links Mentioned In This Episode
Michigan Veterans Affairs Agency Website
MVAA’s She Is a Veteran Campaign
Andrea’s She Is a Veteran Spotlight
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is episode 20 of the Behind the Mission Podcast, an interview with Jennifer Dane, Advocating for LGBTQ+ Service Members and Veterans. In this episode, Jenn talks about the Modern Military Association of America, the nation’s largest non-profit organization working to advance fairness and equality for the LGBTQ military and veteran community.
 
You can see find the episode here:  https://psycharmor.org/podcast/jennifer-dane
 
This Episode Partner:
 
This episode is brought to you by partners that believe that education changes lives. The partner this week is the Michigan Governor’s Challenge, working to prevent suicide among Service Members, Veterans and their Families. 
 
Contact Us and Join Us on Social Media 
Email PsychArmor
PsychArmor on Twitter
PsychArmor on Facebook
PsychArmor on YouTube
PsychArmor on LinkedIn
PsychArmor on Instagram
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

Show Summary
On today’s episode, we feature a conversation with Deputy Secretary for Women Veterans of the California Department of Veterans Affairs, Air Force Retiree Virginia Wimmer, in which we discuss the importance of supporting women veterans and the services available in California
About Today’s Guest
Virginia Wimmer was appointed on August 24, 2021, by Governor Gavin Newsom as Deputy Secretary for Women Veterans Affairs at the California Department of Veterans Affairs. Prior to her appointment, Wimmer was the Deputy Director of Veterans Services and the County Veterans Service Officer at the San Joaquin County Health Care Services Agency since 2014.
While serving veterans in San Joaquin, she worked with Superior Court Judge Barbara A. Kronlund, CalVet, and other veterans support groups to establish the county’s first Veterans Treatment Court, which debuted in 2015. It identifies veterans in the criminal justice system who are eligible for treatment and court supervision instead of jail or prison.
​Wimmer served 26 years in the U.S. Air Force as Security Forces, cross-trained to Health Care Services Manager, and finally retired as a Senior Master Sergeant (E-8) in 2012. She did tours in South Korea and Italy, and deployed to Afghanistan in support of Operation Enduring Freedom.
​ Wimmer earned a master’s degree in Social Work from the University of Southern California. She has been the education and training chair at the California Association of County Veterans Services Officers. She currently resides in Vacaville with her husband, Mike, and two dogs. She has two children.​
Links Mentioned In This Episode
Deputy Secretary Wimmer’s Email: Virginia.wimmer@calvet.ca.gov
CalVet Women Veteran Services Division
CalVet Website
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the PsychArmor course Communicating With Veterans. This course discusses how to communicate effectively with Veterans using communication tools, such as open-ended questions, affirmations, and reflections.
 
You can see find the course here: https://learn.psycharmor.org/courses/Hiring-and-Retaining-Women-Veterans 
 
This Episode Sponsored By:
 
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
 
Contact Us and Join Us on Social Media 
Email PsychArmor
PsychArmor on Twitter
PsychArmor on Facebook
PsychArmor on YouTube
PsychArmor on LinkedIn
PsychArmor on Instagram
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com  

Show Summary
On today’s episode, we feature a conversation with Navy Veteran Ronald Rutherford, the Lead for the Whole Health Outreach program for the Veterans Health Administration. Whole Health is VA’s approach to care that supports the health and well-being of veterans they serve, and focuses on self-care, skill building and support.  
About Today’s Guest
Ronald “Ron” Rutherford is the Lead for Whole Health Outreach with the Veterans Health Administration (VHA) Office of Patient Centered Care & Cultural Transformation (OPCC&CT). Based in Pittsburgh, Pennsylvania, he is responsible for liaising with non-governmental and Veteran Service Organizations for the purposes of bringing awareness to VHA’s Whole Health offerings for Veterans and their families. Ron joined OPCC&CT in November 2011 as a Field Implementation Consultant for VA medical facilities in Pennsylvania and Delaware. 
Prior to joining VHA, he served 26 years on active duty in the U.S. Navy and retired as a Senior Chief Hospital Corpsman. As an Independent Duty Hospital Corpsman, Ron served on multiple ships as the primary healthcare provider and healthcare consultant for Occupational and Environmental health programs. During his time in the Navy, he also managed short based and overseas medical facilities, and his last assignment involved managing 11 shipboard medical departments and their staff in Pearl Harbor, Hawaii. Ron has a BSHS in Clinical Health Science (Pre-Physician Assistant Studies) and a MSHS in Healthcare Management from The George Washington University.
Links Mentioned In This Episode
VA Whole Health Program Website
Whole Health Program Points of Contact at local VA Facilities
Complementary and Integrative Health Overview and Descriptions
PsychArmor Resource of the Week
This week’s PsychArmor resource of the week is the PsychArmor course Communicating With Veterans. This course discusses how to communicate effectively with Veterans using communication tools, such as open-ended questions, affirmations, and reflections.
 
You can see find the course here: https://learn.psycharmor.org/courses/communicating-with-veterans
 
This Episode Sponsored By:
 
This episode is sponsored by PsychArmor. PsychArmor is the premier education and learning ecosystems specializing in military culture content PsychArmor offers an. Online e-learning laboratory that is free to individual learners as well as custom training options for organizations.
 
Contact Us and Join Us on Social Media 
Email PsychArmor
PsychArmor on Twitter
PsychArmor on Facebook
PsychArmor on YouTube
PsychArmor on LinkedIn
PsychArmor on Instagram
Theme Music
Our theme music Don’t Kill the Messenger was written and performed by Navy Veteran Jerry Maniscalco, in cooperation with Operation Encore, a non profit committed to supporting singer/songwriter and musicians across the military and Veteran communities.
Producer and Host Duane France is a retired Army Noncommissioned Officer, combat veteran, and clinical mental health counselor for service members, veterans, and their families.  You can find more about the work that he is doing at www.veteranmentalhealth.com