When people work in groups, they develop shared perceptions, attitudes, & values. These get reinforced through systems, behaviours, & personnel selection until you have a clear organisational culture & climate. But what exactly are they, and what is the difference between them? Why do we care about them at all? And if they matter, what can we do to improve them?
To answer these questions, Ben talks to I/O psychology experts A/Prof Ian Glendon (Griffith University) & Dr Louise Parkes (Voice Project).