44 episodes

We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.

Customer Experience Leaders RateIt

    • Business
    • 5.0, 83 Ratings

We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.

Customer Reviews

5.0 out of 5
83 Ratings

83 Ratings

Rubymajik ,

Relevant CX

Love this podcast - excellent guests who share great insights. I get several key takeaways from every episode and it’s had a real impact on how I’m contributing to our CX Strategy. The ‘best of’ episode was actually the best (usually these aren’t at all!) And the supporting f material on the website is brilliant.

TiffStodart ,

Audio CX goodness

A fantastic dive into CX with great conversations, key takeaways and resources at the perfect length for a podcast. Highlight of my fortnight and a highly recommended listen for anyone who wants to sharpen their game in the CX space. Keep it up Adam and Mark.

Mikb_oz ,

The best!

All the right content without it being a wandering talkfest. These guys talk to experts with real world experience, proven results, and practical advice.

Top Podcasts In Business

Listeners Also Subscribed To