11 min
Download FREE Customer Success Manager (CSM) Templates Talking Customer Success
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- Business
As I worked as a CSM, I discovered that each company had their own processes, reports, and templates or lack thereof. We can't assume that every customer success manager is well prepared for their weekly, monthly, and quarterly checkpoints. I thought I would give away a set of weekly, monthly, and quarterly customer review templates that I created in the hope that they may benefit other CSMs. Visit https://bit.ly/2GbbDQ9 to download these free templates today. If they helped you or provided value, please let me know!
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Send in a voice message: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/message
Support this podcast: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/support
As I worked as a CSM, I discovered that each company had their own processes, reports, and templates or lack thereof. We can't assume that every customer success manager is well prepared for their weekly, monthly, and quarterly checkpoints. I thought I would give away a set of weekly, monthly, and quarterly customer review templates that I created in the hope that they may benefit other CSMs. Visit https://bit.ly/2GbbDQ9 to download these free templates today. If they helped you or provided value, please let me know!
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Send in a voice message: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/message
Support this podcast: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/support
11 min