Dr. Ben Palmer, CEO Genos International, talks Emotional Intelligence, what it is, why it matters and how to get some‪!‬ Commical

What does Emotional Intelligence have to do with communication? Everything! Behind your words, facial expressions, gestures - sit emotions that you may or may not be able to control. You may not even know they're there! Understanding yourself is arguably the most important step in communication, followed closely by understanding others. And this takes Emotional Intelligence.
Dr. Ben Palmer is Australia's leading EI expert and is the CEO of highly respected organisation Genos International.  Genos helps organisations to improve their EI and reap the benefits inside and outside of workplaces.
This includes helping professionals to apply core emotional intelligence skills that enhance their self-awareness, empathy, leadership and resilience. You can learn more about Genos and Ben at www.genosinternational.com/ 
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