EP 11 - Nick Mercer, CEO, MercerBell KONTENTED KOLLECTIVE
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- Business
This week with Nick Mercer we talk about selling his independent agency to Saatchi & Saatchi, managing agency margins vs client expectations, and the rise of customer experience (CX) as a discipline.
This week with Nick Mercer we talk about selling his independent agency to Saatchi & Saatchi, managing agency margins vs client expectations, and the rise of customer experience (CX) as a discipline.
45 min