47 min

Episode 28 - Interview with Leanne Pilkington Geared for Growth Property Investing Podcast

    • Investing

Leanne Pilkington is the President of Real Estate Institute of New South Wales, the second female since when it was established. She is also the managing director of Laing+Simmons, the founder of the Real Women in Real Estate networking group and an industry heavyweight in the real estate industry.  In this episode, she shared about how she got to where she is, the lobbying work that she's doing on behalf of the Real Estate Institute and her investment tips.
Time Stamped Notes
01:02 –Who is Leanne Pilkington. She is the managing director of the Laing+Simmons, a real estate franchise organization based in Sydney and the president of the real estate Institute of New South Wales
1:32– Real Women in Real Estate. Their vision is to provide a forum where women in the industry can communicate problems or challenges they might be experiencing, workshop solutions and simply encourage each other to achieve their career goals in an open and collaborative environment. They do networking events for women not just in real estate agents but anybody who is in and around would like to take a proactive and collaborative approach in carving out their own successful career paths.
 
3:09 – Her first $5/day salary. She started answering their family business phone on a Sunday as a 15-year old for $5 a day and her my dad's very proud of it.
 
04:23 –her career in franchise to real estate. She’s been at Laing + Simmons for years, started as the administration manager franchise coordinator then she had an opportunity in franchising.
 
09:25–Real Estate Education and reforms. Property buyers and sellers can expect real estate agents new to the industry to be well-trained, educated and offering advice in the best interests of clients in the not-too-distant future, as per Real Estate Institute of NSW (REINSW) which is headed by Leanne. The practice of people becoming agents after as little as three days of training is being shafted in a shake-up driven by the institute.
 
15:39–her role in Laing + Simmons. The role for her is growth of the brand but satisfaction of the franchise that is their KPI and also the satisfaction of the team around her. They are not the kind of brand that grow for the sake of growth. They want people that are passionate about the industry, ethical, professional and enthusiastic. They want people to get involved in everything that they do. So they offer a lot of training, education and celebration of results.
 
20:58– Her take on flat fees and commission .She is not against flat fees per se but she is against organizations that charge an upfront fee like in the case with PurpleBricks.
 
23:01– a real estate agent’s role. According to her you can't be driven to be get the cheapest agent because you won't get the best results. The reality is that a good agent does make a difference to the amount of money you can get for your property.
 
26:50– technology in property space Real Estate in 10 years. Technology will shake up in the property management space first since property management is very labor-intensive and it's a very expensive division to run and it's not highly profitable but it is the essence that's the way that real estate agencies are valued on their rent model and property managers are getting harder to find they're getting more expensive and so that's where technology can make a huge difference.
 
In the US for example that  they have in every one of their homes  under management they've got an Amazon Alexa and so instead of the  tenant bringing the real estate agent and saying my hot water is broken it  they'll say - Alexa my hot water is broken and Alexa will then step them through. I then an alert will go to the property manager who will arrange for the trades person.
 
30:44– property investing and financial planning. The kind of property that she personally look for is something that she can add value to and so in adding value with the properties that

Leanne Pilkington is the President of Real Estate Institute of New South Wales, the second female since when it was established. She is also the managing director of Laing+Simmons, the founder of the Real Women in Real Estate networking group and an industry heavyweight in the real estate industry.  In this episode, she shared about how she got to where she is, the lobbying work that she's doing on behalf of the Real Estate Institute and her investment tips.
Time Stamped Notes
01:02 –Who is Leanne Pilkington. She is the managing director of the Laing+Simmons, a real estate franchise organization based in Sydney and the president of the real estate Institute of New South Wales
1:32– Real Women in Real Estate. Their vision is to provide a forum where women in the industry can communicate problems or challenges they might be experiencing, workshop solutions and simply encourage each other to achieve their career goals in an open and collaborative environment. They do networking events for women not just in real estate agents but anybody who is in and around would like to take a proactive and collaborative approach in carving out their own successful career paths.
 
3:09 – Her first $5/day salary. She started answering their family business phone on a Sunday as a 15-year old for $5 a day and her my dad's very proud of it.
 
04:23 –her career in franchise to real estate. She’s been at Laing + Simmons for years, started as the administration manager franchise coordinator then she had an opportunity in franchising.
 
09:25–Real Estate Education and reforms. Property buyers and sellers can expect real estate agents new to the industry to be well-trained, educated and offering advice in the best interests of clients in the not-too-distant future, as per Real Estate Institute of NSW (REINSW) which is headed by Leanne. The practice of people becoming agents after as little as three days of training is being shafted in a shake-up driven by the institute.
 
15:39–her role in Laing + Simmons. The role for her is growth of the brand but satisfaction of the franchise that is their KPI and also the satisfaction of the team around her. They are not the kind of brand that grow for the sake of growth. They want people that are passionate about the industry, ethical, professional and enthusiastic. They want people to get involved in everything that they do. So they offer a lot of training, education and celebration of results.
 
20:58– Her take on flat fees and commission .She is not against flat fees per se but she is against organizations that charge an upfront fee like in the case with PurpleBricks.
 
23:01– a real estate agent’s role. According to her you can't be driven to be get the cheapest agent because you won't get the best results. The reality is that a good agent does make a difference to the amount of money you can get for your property.
 
26:50– technology in property space Real Estate in 10 years. Technology will shake up in the property management space first since property management is very labor-intensive and it's a very expensive division to run and it's not highly profitable but it is the essence that's the way that real estate agencies are valued on their rent model and property managers are getting harder to find they're getting more expensive and so that's where technology can make a huge difference.
 
In the US for example that  they have in every one of their homes  under management they've got an Amazon Alexa and so instead of the  tenant bringing the real estate agent and saying my hot water is broken it  they'll say - Alexa my hot water is broken and Alexa will then step them through. I then an alert will go to the property manager who will arrange for the trades person.
 
30:44– property investing and financial planning. The kind of property that she personally look for is something that she can add value to and so in adding value with the properties that

47 min