26 min
Episode #5- the Wellington Files- ‘Please just take a look at the website’! The Secret Shopper Files
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- Business
When we were commissioned to ‘secret shop’ TEN competitor agencies in Wellington NZ we were not prepared for what we experienced. In this podcast, you will find out what happened when ALL of the agencies we contacted really didn’t have any ‘care factor’ whatsoever when dealing with our new business enquiry! Most of them simply told us to ‘read our website’.
Plus we reveal the PM fees we encountered (and the lack of), and what particular fee they could be easily charging more for.
When we were commissioned to ‘secret shop’ TEN competitor agencies in Wellington NZ we were not prepared for what we experienced. In this podcast, you will find out what happened when ALL of the agencies we contacted really didn’t have any ‘care factor’ whatsoever when dealing with our new business enquiry! Most of them simply told us to ‘read our website’.
Plus we reveal the PM fees we encountered (and the lack of), and what particular fee they could be easily charging more for.
26 min