105 episodes

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com

396264

Experience This! Joey Coleman and Dan Gingiss

    • Business
    • 5.0 • 1 Rating

Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have more fun in the process. A fun collection of quick-hit segments filled with deep learning and takeaways, you don’t want to miss this audio experience! Find show notes and more goodies at http://www.experiencethisshow.com

396264

    Caffeinating, Protecting, and Hydrating!

    Caffeinating, Protecting, and Hydrating!

    Learn about working from home - from a coffee shop, creative evolution to the classroom experience, and how “not juice” became a hit for a juice company! Check out the show notes and other episodes at: http://ExperienceThisShow.com

    • 36 min
    Canadian Professors, Apple Cards, and Inflatable Pools!

    Canadian Professors, Apple Cards, and Inflatable Pools!

    Learn about talking to customers in uncertain times, a remarkable credit card experience, and the power of Cracker Jack-esque surprises! Check out the show notes and other episodes at: http://ExperienceThisShow.com

    • 38 min
    Pivoting, Celebrating, and Dedicating!

    Pivoting, Celebrating, and Dedicating!

    Learn about major shifts in customer expectations, a not-so-average birthday celebration, and turning customers into raving fans. Tune in to learn more! Check out the show notes and other episodes at: http://ExperienceThisShow.com

    • 44 min
    EP102: Cabos, Cameos, and Canadian!

    EP102: Cabos, Cameos, and Canadian!

    Learn about infusing remarkable into your common interactions, switching the default mode to something legendary, and gaining attention with an international perspective. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

    • 40 min
    EP101: Curation, Creation, and Contention!

    EP101: Curation, Creation, and Contention!

    Learn about what the past decade can teach us about the next decade, how a bespoke publisher creates raving fans, and how the future of personal information is going to get even more messy. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

    • 32 min
    EP100: The Best of the Best from 100 Episodes!

    EP100: The Best of the Best from 100 Episodes!

    Learn about some of our favorite customer experience stories and celebrate our 100th episode with our “Best of the Best” show. Tune in to learn more! Read the full show notes at http://ExperienceThisShow.com

    • 33 min

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