38 episodes

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business!

Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

"Hey Joe!" Podcast by Pet Pros, for Pet Pros Joe Zuccarello & Paragon Pet School

    • Business

Answering questions asked by our listeners, this podcast focuses on subject matter experts and their proven methods to solving some of the most common challenges in the pet industry and sharing how to take full advantage of the possibilities and opportunities in this incredible business!

Host Joe Zucarello is VP of Paragon Pet School, leaders in grooming education on campus and online. He possesses more than three decades of experience in the pet grooming, product development and pet business consulting disciplines.

    Creating a Culture Employees Don't Want to Leave – Part 2 with BC & Kathy Henschen

    Creating a Culture Employees Don't Want to Leave – Part 2 with BC & Kathy Henschen

    Joe Zuccarello meets with BC and Kathie Henschen of Platinum Paws for team-building tips, communication strategies, and sure-fire ways to keep your employees happy. Find out what they do to make their team feel appreciated, and how that comfort reflects in their work!

    • What kind of schedule should my I create for my employees?
    • How can I improve team recognition?
    • Who should I hire, and how long should I be willing to train them?
    • How do I make up for my own shortcomings and improve communication?

    Tune in to find out.

    • 51 min
    Professional Dog Grooming: Generational Series – Youth Influence with Jeanine Palmiteer

    Professional Dog Grooming: Generational Series – Youth Influence with Jeanine Palmiteer

    Joe Zuccarello joins Jeanine Palmiteer to talk about the challenges of being a young professional groomer. Find out how Jeanine made her way into the industry, and how the next generation of groomers influence the industry.

    • What's the most difficult part of being a young professional groomer?
    • How do blade numbers differ between cosmetology and dog grooming?
    • What goes into starting your own business?
    • Where can I start learning as a young groomer?

    Tune in to find out.

    • 32 min
    Caring for Skin & Coat During Winter with Dave Campanella

    Caring for Skin & Coat During Winter with Dave Campanella

    Joe Zuccarello is back with Dave Campanella from Best Shot Pet Products. Learn how to keep dogs looking and feeling good during the winter! By understanding coat physiology, grooming products, and the science of shedding, you can keep clients and pets happy year-round.

    • How can a double-coat cause skin irritation?
    • When should I educate a pet owner about shed control?
    • How often should I see a client during the winter?
    • What can I do to get ahead of shedding issues?

    Tune in to find out.

    • 42 min
    Building a Better Team from a Human Resources Perspective with Rene Davis

    Building a Better Team from a Human Resources Perspective with Rene Davis

    Joe Zucarello talks to Rene Davis about adopting a people-centered approach to your business. Find out the three major steps that can build your team – and yourself!

    • What can I do every day to develop my team?
    • How much feedback should I give my employees?
    • When should I point out issues in the workplace?
    • How can I keep track of positive behavior?
    • How do I view my staff?

    Tune in to find out.

    • 40 min
    Creating a Culture Employees Don't Want to Leave

    Creating a Culture Employees Don't Want to Leave

    Joe Zucarello returns with a big question – what are you doing to keep your employees? Tune in for Joe's five steps to create a culture your employees won't want to leave. Increase your engagement, retention, and loyalty.

    • What do customers and employees have in common?
    • How do I keep my employees engaged?
    • What does "high touch, not high tech" mean?
    • How can I reduce a lofty vision into one that's easy to follow?
    • Do I have to achieve perfection to improve my team's culture?

    Tune in to find out.

    • 24 min
    GroomTeam USA with Kathy Rose

    GroomTeam USA with Kathy Rose

    GroomTeam USA with Kathy Rose by Joe Zuccarello & Paragon Pet School

    • 46 min

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