22 min
How Are Consumers’ Banking Behaviors and Attitudes Changing? What's Going On In Banking
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- Investing
On this episode, Ron examines how and why consumers are shaking up their banking habits with Liz Wolverton, the executive vice president and head of consumer banking and brand experience at Synovus. Together, they explore how next-gen digital bankers are – get ready – baby boomers and how younger consumers are downgrading their financial institution by moving some of their money elsewhere. Liz calls this trend “silent attrition.” They also explore what people want from a bank account, includi...
On this episode, Ron examines how and why consumers are shaking up their banking habits with Liz Wolverton, the executive vice president and head of consumer banking and brand experience at Synovus. Together, they explore how next-gen digital bankers are – get ready – baby boomers and how younger consumers are downgrading their financial institution by moving some of their money elsewhere. Liz calls this trend “silent attrition.” They also explore what people want from a bank account, includi...
22 min