76 episodes

The PM Collective Podcast with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. The PM Collective creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.

PM Collective - Supporting Happy Property Managers Ashleigh Goodchild

    • Business
    • 4.8 • 25 Ratings

The PM Collective Podcast with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. The PM Collective creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.

    How to Have a Paperless Office

    How to Have a Paperless Office

    Brittany Trefort, Department Head at Orana Property Management in Western Australia, is our guest on today's episode of PM Collective. She brings to the Orana Property Group over ten years of experience in property management. Her enthusiasm lies in building, implementing, and evolving systems and procedures, in addition to the daily responsibilities of her position. She is a devoted and highly sought-after industry leader who takes delight in providing her landlords and tenants with superior customer service. Within the context of our discussion today, Brittany discusses paperless offices and the processes that take place within them. 
    [00:54] Background - Brittany shares her upbringing and career advancement to date. In addition, she explains why she has become increasingly interested in franchises. 
    [05:10] High-Risk Management – Brittany talks about high-risk management by relating some of her personal experiences. 
    [10:34] Reasons – Brittany outlines why she believes a paperless office is necessary. She further elaborates on how she supervises contractors who provide paper invoices. Additionally, she discusses if she utilizes paper for anything in her office. 
    [19:10] Trello – We examine the usefulness of Trello for handling property management tasks and other applications and platforms. 
    [32:51] First Step – Brittany describes the first recommendation she would make to someone who desires to be paperless.
    Resources:
    Connect with Brittany:
    LinkedIn: linkedin.com/in/brittany-trefort-110230220/?trk=people-guest_people_search-card&originalSubdomain=au
    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 45 min
    Jordan Dinga - Three Tips on How to Work Better with a Strata Manager

    Jordan Dinga - Three Tips on How to Work Better with a Strata Manager

    Jordan Dinga, Managing Director at Abode Strata, is the guest on today's episode of PM Collective. Abode is a company specializing in Strata Management that assists property owners, investors, tenants, and Strata Councils in the upkeep of well-managed and compliant buildings. Jordan has worked in the real estate market for the past seven years. Also, he was one of the first two individuals in Western Australia to earn a Cert IV in Strata Community Management. In today's episode, Jordan reveals three top tips for property managers to comprehend and be aware of when working with strata managers.
    [01:14] First Tip – Jordan begins the conversation by providing his first and foremost piece of advice for property managers. 
    [08:00] The Future - Jordan shares his predictions for the future of strata management. Also, he further shares his views on the impending retirement of older strata management professionals and the consequences of their absence. 
    [10:31] Recruitment - Jordan expresses his opinion on whether or not young people are becoming strata managers while discussing the recruitment aspect. 
    [13.51 Second Tip - Covering a wide range of opinions, Jordan gives the second piece of advice that property managers should grasp and be familiar with when working with Strata managers. 
    [34.46] Dealing with Strata Managers – Jordan provides the final point he wants property managers to learn and be informed of when dealing with strata managers.
    Recourses:
    Connect with Jordan:
    LinkedIn: linkedin.com/in/jordandinga?originalSubdomain=au
    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 35 min
    Rebecca Halton - The Awkward Conversation About Payrises

    Rebecca Halton - The Awkward Conversation About Payrises

    Today's episode of PM Collective features Rebecca Halton, director of LJ Hooker City Residential in Perth. Annually, LJ Hooker sells over 40,000 properties worth approximately A$15 billion. Also, it has one of the largest residential sales teams in the market, with 3,200 sales professionals and over 2,000 support staff. In today's episode, Rebecca addresses a highly touchy subject, namely pay raises, and she goes over almost all of the facts associated with this topic.
    [00:37] Background –  Rebecca begins by discussing her history before delving into some of the admirable practices she consistently demonstrates. 
    [07:50] Pay Raises – Rebecca elaborates in detail on a wide variety of matters related to the raise in salary.
    [17:52] Know Your Value – Rebecca discusses why it is critical for each of us to advocate for ourselves when negotiating raises in compensation. 
    [22:31] Proper Approach – When it comes to asking for a raise in salary, Rebecca emphasizes the need for an approach that is both proper and sound. 
    [25:22] Factors -  Rebecca explores the variables that should be used to determine an employee's wage. She brings up the idea that employees should be valued for their commitment to the company and their indispensability in the workplace.
    [33:45] Conversation – Rebecca encourages listeners to talk with their employer even if they don't feel prepared, but they want to know how a pay raise can occur. 
    [38:24] Never Wait – Using her experiences as an example, Rebecca outlines why it is counterproductive to wait for performance assessments or for the employer to increase compensation. 
     
    Resources:
    Connect with Rebecca:
    LinkedIn: linkedin.com/in/rebecca-freeman-ceo/?originalSubdomain=au
    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 41 min
    How people Actually “Fall” into Property Management Careers

    How people Actually “Fall” into Property Management Careers

    Alayne Meyer-Shaw, Licensed Head of Department - Property Management at HKY Real Estate, is the guest on today's episode of PM Collective. Alayne is a qualified real estate professional as she has a Sales and Property Management license and a Diploma in Property (Agency Management). Given that Alayne has spent most of her life in Perth, she is well-equipped to assist her clients and eager to share her extensive knowledge of the area. In today's episode, she discusses the experience and knowledge she gained along the route to becoming the licensed property management director at HYK Real Estate with listeners. 
    [00:54] Alayne's Views - After briefly describing her role as Head of Property Management, Alayne responds to whether homeowners quickly purchase the available properties in her region.
    [04:19 Growth - Alayne outlines a number of the activities she is currently engaging in that contribute to the development of the business. 
    [11:08] Choice – We have a conversation on the significance of having faith in the property manager and the ability to choose the property manager. 
    [17:08] Alayne's Story – Alayne describes how she got her start in the real estate business and how she has progressed to her current position. 
    [24:55] Alayne's Work – Alayne provides a comprehensive explanation of her job role, elaborating on the followed procedures and practices.
    [28:57] BDM - Alayne discusses the optimum timing at which she would bring on a full-time business development manager into the business.
    Resources:
    Connect with Alayne:
    LinkedIn: linkedin.com/in/alayne-meyer-shaw-3b70aa174/?originalSubdomain=au
    Website: hky.com.au/team/alayne-meyer-shaw/
    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 32 min
    Raising the Bar in Property Management

    Raising the Bar in Property Management

    Today's episode of PM Collective features Carmen Lia from Lister Estate Agents in Springwood. Carmen is a senior property manager, licensed real estate agent, and real estate trainer. She began her career in sales administration and soon advanced to become a licensed real estate agent and senior property manager. In today's episode, she shares her perspective on how property managers may raise the standard of their career, delving into several recommendations and techniques for accomplishing it.
    [00:36] Background - Carmen outlines how her career has progressed thus far and how sales and property management operations take place in her company. 
    [03:20] Sales and Property Management - Carmen expresses her thoughts on how the sales and property management departments should collaborate.
    [09:38] Raising the Bar – Carmen shares her perspective on raising the bar for property managers.
    [18:16] Social Media - Carmen elaborates on social media's role in the company's sales and property management operations and how it can be used to improve the standard of property managers. 
    [20:09] Develop Yourself - Carmen provides an overarching description of improving property management by emphasizing the concepts like social responsibility and personal branding.
    Resources:
    Connect with Carmen:
    Facebook: facebook.com/carmenliarealestateservices/
    Instagram: instagram.com/carmenliarealestateservices/
    Email: mailto:liapropertyservices@gmail.com
    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 27 min
    A Business Built on Acquisitions

    A Business Built on Acquisitions

    Ali Ringuet from Orana Property appears on today's episode of PM Collective. Ali has worked in every aspect of the property management industry for over ten years. She has been nominated for the REIWA Accolades for Excellence -Business Development Manager, recognizing her considerable expertise and work ethic. In today's episode, she discusses several elements of establishing and expanding a firm through acquisition. 
    [00:22] Background – Ali explains her background and her organization's business approach, stating their most recent portfolio of over 85 properties. 
    [04:32] Internal Image -  Ali discusses the internal appearance of acquisition for someone who has never purchased a portfolio. In addition, she discusses the importance of some specific considerations and how integration occurs in such situations.
    [08:36] Rent Rolls – Ali shares her perspective on rent rolls and pertinent tactics. 
    [14:47] Ideal Point - Ali describes the point where she believes it would be optimal to cease all acquisitions and focus solely on organic growth. Moreover, she describes her perception of the frequency of approaching acquisitions.
    [24:12] Tips – Ali provides various concerns she believes one should have before acquiring a portfolio. In addition, she gives some extra advice that every business owner should remember.
    Resources:
    Connect with Ali:
    LinkedIn: linkedin.com/in/ali-ringuet-b6334715b/


    Todays Sponsor is PIRSEE. Making property inspections easier and more accuratewww.pirsee.com

    • 32 min

Customer Reviews

4.8 out of 5
25 Ratings

25 Ratings

Jasmine Beal ,

Inspiring, motivational!

I listen everyday on my way to work a great motivational podcast to help kick start the day for me and tune into work mode with some great ideas and relatable topics and speakers!

Amelia AT95 ,

Tips & Takeaways for everyone

LOVING this podcast, even as a settlement agent I am gaining so much knowledge & tips for my daily working life! - keep it coming Ashleigh ✨

Karajay549 ,

These podcasts are a must for property managers

The topics are always so relevant and engaging. Keep them coming!!!

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