13 episodes

pmXlive is a podcast for property management professionals in the real estate sector. Hosted by Shonleigh Draper & Terri Handy, Co-Founders of the highly successful resource and education platform pmXcite, these ladies discuss topics such as growth, managing a team, marketing tips, systems & processes - in fact anything to do with property management. They are all about finding solutions and providing support for the industry.

pmXlive - the Podcast Shonleigh Draper & Terri Handy

    • Business
    • 5.0 • 24 Ratings

pmXlive is a podcast for property management professionals in the real estate sector. Hosted by Shonleigh Draper & Terri Handy, Co-Founders of the highly successful resource and education platform pmXcite, these ladies discuss topics such as growth, managing a team, marketing tips, systems & processes - in fact anything to do with property management. They are all about finding solutions and providing support for the industry.

    Q&A Friday - Lost managements

    Q&A Friday - Lost managements

    This weeks Q&A is… We seem to be losing a lot of properties at the moment, but I am not really sure where they are going. The team tell me its because of the hot sales market, but we don’t seem to be listing that many. What is the best way to see what is actually happening?

    Question sent in by a PM Club member. If you want your question answered head to our Free Resources on the website and scroll to the bottom of the page where you can submit your question and we’ll answer it for you on Q&A Friday.

    • 1 min
    Where are you providing value (and can your client actually see it)

    Where are you providing value (and can your client actually see it)

    This week on pmXlive we’re unpacking... Starting This podcast with the tangible ‘extras’ you can be providing your clients throughout their experience with you. How it isn’t just about ticking and flicking the boxes, the client experience is so much more. Also discussing how adding extra value is ‘the sprinkles on top’ for your client - and why sprinkles are critical to your retention and growth.

    • 22 min
    Q&A Friday - Returning keys by vacating tenant

    Q&A Friday - Returning keys by vacating tenant

    This weeks Q&A…What is the best way to handle key returns for vacating tenants? Our office is located a long way from where most of our properties are and they get really upset when we tell them they have to drop them back during business hours.

    Question sent in by a PM Club member. If you want your question answered head to our Free Resources on the website and scroll to the bottom of the page where you can submit your question and we’ll answer it for you on Q&A Friday.

    • 2 min
    How often are you filling up your clients ‘love cup’?

    How often are you filling up your clients ‘love cup’?

    This week on pmXlive we’re unpacking...

    What does a clients ‘love cup’ look like?
    What happens when we take more from their cup than we’re putting in...?
    How do we keep their cup filled to the brim, and how the overflow directly impacts our growth.

    • 25 min
    Q&A Friday - Boss is away, going into lockdown.

    Q&A Friday - Boss is away, going into lockdown.

    This weeks Question: I’m the only one in my department, my boss is away and we are going back into lockdown tonight. I feel very overwhelmed where do I start?

    Question sent in by a PM Club member. If you want your question answered head to our Free Resources on the website and scroll to the bottom of the page where you can submit your question and we’ll answer it for you on Q&A Friday.

    • 3 min
    Remove your rose colored glasses to better understand your client's journey.

    Remove your rose colored glasses to better understand your client's journey.

    This week on pmXlive we’re unpacking... WHY your perception is rarely your clients reality and what you can do to really understand their perspective. While also understanding the path that your clients actually take when they work with you, and how important it is to understand it might not be how you expect. Furthermore HOW to build an experience that is repeatable and enjoyable for your client.

    • 19 min

Customer Reviews

5.0 out of 5
24 Ratings

24 Ratings

Chloe/B ,

Amazing !

Such an amazing podcast. Super easy listening all while giving practical tools and advice. Can highly recommend!

bolucoklatenak ,

Great Podcast!

Love these ladies, so much excellent advice given in a single episode, if you’re a Property Manager, you cant afford not to subscribe 😍

bernieandkaryn ,

Interesting Listen!

Very informative podcast, was recommended to me by a friend in the industry - so glad I took their advice 😊

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