Delivering your online call The Agile Speaker

A video call is different in many ways to a face-to-face meeting. In the final episode of this mini-series, Maryanne and Colin discuss tactics to make your video call run more smoothly: how to run the call, maintain focus, manage the meeting and ensure everyone gets something out of it. They cover areas such as useful software tools, feedback signals, body language, following up and recording calls. 
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