2 min

Sequential Review Patient Paperwork Minute

    • Management

What did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time!


The Sequential Review is about taking a moment to determine the DOs and DONTs of your checklist.


If they go in a particular order, the sequential review will have you look at those steps from the perspective of the patient. And verify that those really are the precise steps and precise ordering that the patient must take.


If they don't have a particular order that's fine too. Use bullet points to avoid the perception that things only go in one sequence. Seems nitpicky - but this will help keep your detail oriented patients from getting too detailed.


If you've completed the Digital Review, you have won half the battle already.


My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients.


Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times.


I will also explain how you can digitize your post operative checklist in under 30 minutes.


Creating an Instructionally Sound Checklist involves running a series of reviews.


Digital ReviewVisual ReviewSequential ReviewHyperlink Review

This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.

What did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time!


The Sequential Review is about taking a moment to determine the DOs and DONTs of your checklist.


If they go in a particular order, the sequential review will have you look at those steps from the perspective of the patient. And verify that those really are the precise steps and precise ordering that the patient must take.


If they don't have a particular order that's fine too. Use bullet points to avoid the perception that things only go in one sequence. Seems nitpicky - but this will help keep your detail oriented patients from getting too detailed.


If you've completed the Digital Review, you have won half the battle already.


My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients.


Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times.


I will also explain how you can digitize your post operative checklist in under 30 minutes.


Creating an Instructionally Sound Checklist involves running a series of reviews.


Digital ReviewVisual ReviewSequential ReviewHyperlink Review

This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.

2 min