Skill 3: Empathy - Part II Resolve conflict: Everyone can win

Clash of personality or values? Skills, tools and understanding will navigate around these differences before they escalate. This podcast, our second on Empathy is from Conflict Resolution Network’s 12 skills approach to resolving conflicts constructively. We've tested and refined these skills over many years to support you in better relationships at home, at work and in the community. And help you design much better solutions, too! Our presenter is Helena Cornelius, a professional ...