The Air Conditioning Podcast Brad & Shane Rawson

Howdy guys,  Welcome to the 50th and Final Episode of The Air Conditioning Podcast!
No guests on this episode, just the two of us reminiscing previous episodes, blending back and smashing a couple of Furphy's, reflecting on what an awesome time we've had putting this shindig together.
Without getting too soft, we've learned an absolute ton of information from our guests, regardless of their company size or background and are so grateful for each and everyone of them for joining us on our show and sharing their wisdom and experience.  We'd also like to say a massive cheers to you, the listener for taking the time out of your busy days to listen in.
We want to wish you and your families every success for the future, stay happy, healthy and prosperous in every thing you do.  Don't sweat the small stuff and celebrate the positive influence you have on this industry.
Until we meet again guys, we love yer guts.

Hey guys and welcome to Episode 49 of The Air Conditioning Podcast! 
In this episode we diverted slightly outside the realms of HVAC to bring you a Plumber!!??  Why you ask?  Well that’s not the reason we invited him on the Show. Nor is it because he owns and operates two successful plumbing businesses (one of which won a Telstra Business Award in2019), nor was it because he is also Chairman of Master Plumbers Australia and President of ACT Master Plumbers! Nope, we invited Tom Martin onto the Show because of his other business which is Virtual Trade Assistant.
Tom speaks frankly about how a VA can help us with our business in giving us back our precious time by outsourcing many of our day to day tasks.
We were left wanting to know more and will be speaking to Tom further ourselves about potential VA’s for our own business.
(Psst! Make sure you listen until then end of the episode for a rather big announcement!)
Hope you enjoy the episode and here’s just a smidge of what we covered…..
Take us back to the start.  How did all this come about? (4:15)
How do you source the ideal VA? (7:10)
What are some of the main benefits of outsourcing tasks? (11:00)
How much of our business should we be outsourcing? (12:50)
How do you measure their performance? (14:30)
Do you have the opportunity to listen in on calls for the purpose of coaching and quality assurance? (16:00)
Can you briefly run us through the initial consultation and how you implement a VA to a business? (17:35)
If a VA is working with multiple business’s does that pose any issues? (22:40)
With the time differences and various religious holidays etc, how do we ensure that the VA is working the hours we need them to and does someone else step into their role in their absence? (25:30)
And honestly, there is so much more ground we covered in this episode and highly suggest you check it out because having a VA in your business, might just gift you some of your time back again.  More time to work on your business instead of in it.
To reach out to Tom and the team at Virtual Trade Assistant, head over to virtualtradeassistant.com.au or send an email to info@virtualtradeassistant.com.au or even call Tom on 02 6100 1798.
Until the next (and final) Episode guys, Catcha!

Hey guys! In this episode of The Air Conditioning Podcast we very fortunate to have chatted with Florida based CEO of Lead Ninja Sales Training & Marketing, Gene Slade.
Now living Down Under, you may not have heard of Gene (yet), but this dude is a gun when it comes to helping Service Techs and Business Owners Double Their Sales, Income And Profits across the USA.  With an extremely impressive back story, Gene’s massive enthusiasm, passion for the industry and obsession in helping others, we’re sure you’ll find him as infectious as we did.
Here’s just a sniff of stuff we unpacked……
Tell us more about the Gene Slade story by taking us back to the beginning about how you got started and where? (1:30)
How much coin is a tech leaving on the table when they carry out a straight service or maintenance visit? (7:30)
What questions to ask in order to increase your ticket value (9:30)
Talking tech with the client and using industry jargon to impress the client with your extensive level of knowledge……is it really helpful? (11:05)
What’s the missing ingredient between a tech who goes carry’s out a service without adding value and increasing their ticket value, compared with the tech who adds value for the client, but also increases their ticket and increases their profits? (13:30)
Should technicians be paid by the hour or should the be paid by commissions and incentives? (18:00)
Is maintenance servicing, just maintenance? (23:15)
What’s your favourite “Grant Cardone” close when it comes to overcoming a client objection? (32:00)
For anyone currently in lockdown and unable to go out and work, what should they be doing right now to help their business? (36:00)
And guys believe me when I say that is just a snippet of the gold nuggets Gene rips out in this episode.  We hope you enjoy it as much as we enjoyed bringing it to you.
If you’d like to learn more about Gene Slade, Lead Ninja Sales Training and the great stuff they’re doing, you can visit leadninjavt.com, or just Google his name, you’ll find him no problem.
Thanks for listening people and for your support, we love ya work!

Howdy guys & gals and welcome to Episode 48 of The Air Conditioning Podcast!
In this episode, we chatted with NSW based business owner Ray Pinto of Pinto Air Conditioning services.
Ray spoke candidly about how and why he started his own air conditioning business, his day to day, how COVID affected his business and where he sees his business heading in the coming years.
Here’s a sneak peak of what we chatted about:
What sort of work are you doing right now in light of Lockdown? (3:00)
What sort of work can you do, and can’t you do with restrictions in place? (3:15)
Take us back to the start, how did you get into the industry and how where did you start? (4:15)
What you say that going out on your own was a good move? (7:30)
Do you think you are working longer or shorter hours working in your own business? (8:00)
Do you have an Accountant/Bookkeeper to help you with your accounting and paperwork? (8:30)
How do you go with your paperwork?  Are you diligent with it? (9:00)
Are you doing mostly Residential or do you work with Commercial clients as well? (10:30)
Do you use a manual paperwork system, or do you use an online CRM? (12:00)
Is it just yourself in your business or do you have other employees? (14:30)
How do manage your customer acquisition? (17:45)
Are you looking to take on any apprentices at any stage? (18:30)
And that’s just a sniff of the stuff we covered…
If you’d like to learn more about Pinto Air Conditioning Services, you can check Ray’s business out on Facebook here.
So we hope you enjoy the episode and hope you enjoy your weekend.  Stay safe, stay strong and get vaccinated so we can meet down the pub for a beer as soon as possible!!
Until the next episode guys…catcha!

Hey all and welcome to Episode 46 of The Air Conditioning Podcast!
In this episode, Brad and Shane have the tables turned on them and were very fortunate to have been asked to be a guest on Behind The Tools Podcast (by Tradify), with the Host and CEO of Tradify, Mr Michael Steckler.
Behind the Tools Podcast is an inside look at tradespeople from all over the world. On each episode, they bring on a guest to answer the real questions you have about life in the trades, running a business, and how to overcome the challenges that come with being a tradesperson.
In this interview, we chatted about how our own  business, Morphett Air started back in 1971 from humble beginnings where our parents worked from home amongst other topics. 
Until now, we haven't really spoken about our business, so while it felt a little awkward at times, it was a great experience and Michael was a great (and very professional) host.  We hope you guys enjoy the episode and urge to you to check out the Behind The Tools Podcast here.
Thanks guys and have a great weekend!

Howdy guys, hope you’re all safe and well in these uncertain times.
In this episode of The Air Conditioning Podcast, we chatted with Scott Kenny who is a Refrigeration tech working for Airmaster Australia.
Airmaster is an award-winning building services company, providing HVAC&R Management, smart building solutions and fire services across Australia, New Zealand and South-East Asia.
Here’s a taste of what we discussed…
Can you start by telling us a bit more about how you got into the trade and Airmaster? (2:00)
How long have you been working with Airmaster? (6:00)
How long has Airmaster been in business? (6:45)
Airmaster is innovative with their technology and data acquisition, can you unpack this a bit further? (9:30)
Looking at some Plant Rooms and the sheer size of them, you would imagine that there would be concerns around energy consumption? (13:30)
Sounds as though you have a considerable amount of variation in your role? (19:30)
Do you think the Airports etc are moving more towards VRV/VRF Systems? (23:00)
Has it ever crossed your mind about shifting from Commercial to Residential? (32:00)
Airmaster covers a lot of markets, are there any that you would be interested in moving into? (34:00)
And that’s just a sniff….
If you like the Refrigeration nitty gritty, we reckon you’ll enjoy this chat.
We’d like to personally thank Scott for joining us on the show and sharing his experience and knowledge.
If you’d like to reach out to Airmaster Australia, you can visit their website at https://www.airmaster.com.au/ or Scott personally at skenny81 (on insta)
But until the next episode guys…stay safe and don’t do anything Brad wouldn’t do…well…just be safe.