11 episodes

In The Manuscript, we delve into the intersection of writing and the development of technology products. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.

The Manuscript The Manuscript

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In The Manuscript, we delve into the intersection of writing and the development of technology products. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.

    #11: Teaching and Tech Writing - Part 1

    #11: Teaching and Tech Writing - Part 1

    In this episode we chatted with George Brindeiro, who is the head of VTEX's Education team. Our chat was so insightful we didn’t want to keep any details out, so we actually split our conversation into two episodes. On part one we talked about how George’s career path brought him into technical writing, how his experience as a teacher reflects on his work today, and our discovery of the technical writing universe.
    If you want to keep up with our latest news and insights, follow us on Twitter:
    https://twitter.com/TheManu_script_

    • 47 min
    #10: Beyond 'fixing the words' - the craft of UX writing

    #10: Beyond 'fixing the words' - the craft of UX writing

    By the way, we're on Twitter! Click here, to follow @TheManu_script_
    In this episode we cover a very special subject for us: UX Writing with Torrey Podmajersky. Torrey's the author of the best-seller book Strategic Writing for UX and is currently a UX writer and content strategy consultant for Google. She's built an inspiring career getting involved in the most varied spaces, from high school teaching, to  fiction writing, and content strategy for numerous organizations. We started off by talking about her career, followed by the universe of UX writing itself, and of course, its application in the tech industry and digital products. We close our chat by discussing her amazing book that is definitely a major reference in the field.

    We are both from Brazil, and some times a few Brazilian memes or expressions end up slipping past us, during the interviews. To comment on the one at 58:40'':  
    Whenever brazilians want to say that they joined or started something way before it was hyped, or well developed, we say "when I first came here, everything was just made up of grass/undergrowth". Meaning, nothing was built yet, everything was still green. Any brazilian listeners out there who agree with our translation?

    • 1 hr 3 min
    #9: Where design, tech and writing meet

    #9: Where design, tech and writing meet

    In this episode we interviewed Daniel Fosco, Senior Product Designer at Booking.com. Exploring the relationship between design, writing and technology, Daniel shares his perspective on UX design processes, web design practices, as well as the collaboration with tech and UX writers. We balanced our conversation between practical advices for designing developer's experience, and abstract queries about design principles and typography. 
    By the way, we're on Twitter! Click here, to follow @TheManu_script_

    • 55 min
    #8: 40 countries, 7 languages: localization and global expansion

    #8: 40 countries, 7 languages: localization and global expansion

    In this episode we were honoured to interview Larissa Mansur, head of localization and global expansion at Mindvalley. Mindvalley is the world's leading personal growth platform with 12 million students subscribed, and they have the mission of making their content accessible for 7 different languages. Having lived in more than 8 countries herself, Larissa truly understands the impact of language and culture, and we talk about the power and challenges of localization, and the particularities of it within the tech industry.

    By the way, we're on Twitter! Click here, to follow @TheManu_script_

    • 59 min
    #7: How to build an organization's personality with Tone and Voice

    #7: How to build an organization's personality with Tone and Voice

    In this episode, we had the pleasure of interviewing Mary K. Nielsen, UX Content Strategist at Mailchimp. Balancing philosophical aspects of Tone and Voice, but also giving practical guidance, we discussed how to build a company's personality inside and outside digital products using this essential writing principle. Mailchimp is definitely a key reference when it comes to Tone and Voice within a company's communication strategy, and we had a chance to understand how its own T&V was built.

    By the way, we're on Twitter! Click here, to follow @TheManu_script_

    • 52 min
    #6: Spreading knowledge through writing in the biggest fintech in Latin America

    #6: Spreading knowledge through writing in the biggest fintech in Latin America

    In this episode of The Manuscript, we talk to Paulo Victor, a technical writer currently working for Nubank, the largest fintech in Latin America and one of the most innovative companies in the world. He explores the challenge of deciphering the financial universe for a knowledgeable internal audience, talks about the challenge of being the company's first tech writer, and addresses the advantages and disadvantages of being a writer with an engineering background.

    By the way, we're on Twitter! Follow us at https://twitter.com/TheManu_script_

    • 50 min

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