Business Processes Simplified Podcast SYSTEMology

Considering hiring a Systems Champion for your organization? Learn from Lime Therapy's Process Champion, Kaleb Grant! In this interview, Kaleb discusses collaborating with owners Renee and Matt Kelly to implement systems. He explains the benefits of systems, especially for onboarding new staff. Systems allow employees to feel confident and provide quality, timely service.

Here's how to bring new hires to the point of being effective - faster! In this interview with Brad Giles, author of "Made to Thrive" and "Onboarded," we uncover the secrets to turning your onboarding process from an afterthought to a key driver of employee success and retention.

Join David Jenyns and Keith Cupp as they dive deep into the 7 attributes of agile growth, the driving forces behind the robust Business Operating System (BOS) deployed by Gravitas Impact Coaches. Drawing from over 25 years of hands-on experience working with Gazelles International and Gravitas Impact Coaches, Keith shares these essential principles for building a rock-solid business.

In David Jenyns' insightful conversation with Canadian entrepreneur and best-selling author Cameron Herold, they explore the art of building a positive company culture that drives success. With Cameron·s vast experience in scaling businesses and creating thriving environments, Cameron shares practical tips for entrepreneurs, CEOs, and COOs to implement effective systems and processes.

During the interview, Scudamore reveals how he became a systems advocate after reading Michael E. Gerber's The E-Myth. By creating best practice manuals for all aspects of his business, including hiring, training, and retention, Scudamore was able to scale efficiently and attract franchise partners who shared his vision and values. Scudamore also stresses the importance of uniform processes across all brands to ensure consistent customer experiences. He believes that the success of 1-800-GOT-JUNK is due to the company's calculated and organized systems, even though he never intended to franchise. The conversation provides valuable takeaways for small business owners looking to achieve franchise success, such as hiring franchise owners based on cultural fit and willingness to follow established systems. Scudamore also shares common mistakes that small business owners make, including not documenting processes, failing to systemize, neglecting to delegate and empower team members, and focusing on the wrong processes. 1-800-GOT-JUNK serves as a testament to the power of systems, and Scudamore's insights provide practical advice for entrepreneurs looking to grow their businesses.

David Jenyns on Growth, Profit and SYSTEMology