Under the Influence with Martin Harvey

Martin Harvey
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Under The Influence is a podcast helping chiropractors help more people and help people more.

  1. 4 DAYS AGO

    How to Beat the Hedonic Drift (Before It Beats Your Retention)

    That “new car” feeling fades fast.Not because the car changed, but because you did. It’s called hedonic drift , the brain’s built-in habit of taking good things for granted.And it’s quietly eroding your patient retention. In this episode, Martin unpacks how hedonic drift shows up in chiropractic care. When people stop noticing progress and start seeing care as optional. You’ll learn simple ways to re-ignite appreciation, measure backward, and link care to what patients truly value, so your results feel meaningful again. Practical, psychology-driven, and ready to use on Monday morning. Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Email me - martin@insideoutpractices.com

    14 min

  2. 29 OCT

    From Paralysis (literally!) to presence with Dr Hayden Nadolny

    When Dr Hayden Nadolny lost the ability to move, everything he believed about health was tested. In this conversation, Martin talks with Hayden, a second-generation chiropractor, about how a sudden battle with Guillain-Barré Syndrome shifted his entire view of practice, leadership, and life. From three and a half years of fly-in, fly-out work to taking over his father’s practice, Hayden’s story is one of discipline, empathy, and presence. They explore how recovery taught him to slow down, connect more deeply, and see that real impact often comes from giving one person your full attention. A grounded, insightful conversation about what happens when paralysis, literally, leads to presence. Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Email me - martin@insideoutpractices.com

    43 min

  3. 22 OCT

    Shituation: How to hold your authority when patients push back

    Some patients test your boundaries.They talk over you.They tell you what they “need.”And suddenly, you feel like the passenger in your own consultation. In this episode, Martin breaks down how to handle power dynamics in practice, especially with dominant, symptom-focused personalities. You’ll learn: Why these patients push back (and what belief drives it) How to keep authority without confrontation The subtle communication shifts that turn control battles into connection If you’ve ever left a consult thinking, “I lost that one,” this episode will help you win back your confidence. Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Email me - martin@insideoutpractices.com

    14 min

  4. 15 OCT

    Brains Trust & Legacy: Dr Paul Bergamo on Leadership and Service

    “It’s to serve.”That’s how Dr Paul Bergamo explains why he’s running for the ACA Board—and how he’s lived his career for 30 years. In this conversation, Paul unpacks the mindset that’s kept him learning, collaborating, and leading. From his father’s post-war immigrant story to his “brains trust” model of professional growth, his life is a masterclass in purpose and perseverance. In this episode: Why he believes the first four years are the most fragile in chiropractic. How to build a career through collaboration, not competition. What legacy means when your father arrived in Australia with one suitcase. Why service is the antidote to burnout. The mission trip that’s reigniting his sense of gratitude. It’s equal parts philosophy, leadership, and love letter to a profession that’s given him everything. To learn more about Hands on India https://www.youtube.com/watch?v=2cJOjY1bSLM To reserve your gala dinner ticket, please make a $50 donation deposit here: https://hands-on-india-2025-26.raiselysite.com/paul-bergamo Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Email me - martin@insideoutpractices.com

    42 min

  5. 8 OCT

    The chiropractor who changed the rules… and fixed a frog. with Dr Bernie Nadolny

    Dr Bernie Nadolny has spent 41 years in the same South Australian practice, adjusting humans, racehorses, dogs, and yes, a paralyzed green tree frog. He helped pioneer animal chiropractic education, lost a court case on a technicality, and still walked out having sparked a national regulatory shift. In this episode: How a racehorse owner became an animal chiropractic educator The court loss that rewrote the rules for animal care in Australia What elite Group 1 horses teach us about specificity and performance Case files: the upside-down chicken and the frog that couldn’t croak If you care about longevity, clear thinking, and doing the work properly, this one’s a masterclass. To learn more about the Animal Biomechanical Professionals Association https://www.abmprof.com.au/ To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Email me - martin@insideoutpractices.com

    38 min

  6. 1 OCT

    Shituation – How to handle "My health fund is about to run out"

    Retention lives or dies in the moments your patient hints at leaving.“I think my health fund’s about to run out.”“When will I be fixed?”Suddenly, months of progress are at risk. In this episode of Under the Influence, Martin Harvey answeres a listeners question and shows you how to turn those fragile moments into loyalty anchors. Learn to spot exit signals early—before they become goodbyes. Discover the WHOOP framework that pre-frames obstacles so patients stay the course. Master two deceptively simple strategies (Permission and Yes, and…) to respond without sounding salesy. See why loss aversion and value reframing make the difference between “too expensive” and “worth every cent.” If you’ve ever felt blindsided when a patient dropped care, this episode gives you the language and mindset to keep them connected to their bigger health goals. To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Email me - martin@insideoutpractices.com

    19 min

  7. 24 SEPT

    Fixed audio***30 Years In: Success, fulfilment & still giving back with Dr Kim Jom

    What does it take to still love chiropractic after three decades in practice? In this episode, Martin talks with Dr. Kim Jom, who shares the “sliding door moment” that set him on the chiropractic path. You’ll hear about: The pivotal work-experience week that changed his life. The mentors and coaches who influenced each stage of his career. How he built a thriving, multi-generational practice. The team culture that’s kept staff loyal for over a decade. Why giving back through the Australian Chiropractors Association fuels his passion. Kim’s story is a masterclass in blending success, service, and contribution. Whether you’re at the start of your career or decades in, this conversation will remind you why chiropractic matters — and how to build a practice, and a profession, you’ll be proud of for a lifetime. To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Email me - martin@insideoutpractices.com

    45 min

  8. 17 SEPT

    Shituation – how to handle a relapse.

    Patients relapse. It happens.But here’s the kicker: when it does, most chiropractors lose them. Why? Because patients think pain returning means chiropractic didn’t work. They forget their progress. They default to meds. They look for another “cure.” In this episode, Martin breaks down the psychology behind relapses and shows you how to handle them and keep people engaged with chiropractic: Recency bias – why people judge you on how they feel today, not the months of progress behind them. Availability heuristic – why “pills and doctors” feel safer when they’re in pain. Cognitive dissonance – why it’s easier for patients to switch to medical care when they have a relapse. And most importantly… what to do about it. You’ll learn: How to pre-frame flare-ups so patients aren’t blindsided. The yes, and approach to validate frustration while reframing a relapse. Analogies (like the “healing scab”) that make setbacks feel like part of the healing process—not a failure. Why certainty beats uncertainty—and how a specific plan keeps patients from drifting away. Relapses aren’t the end of the story. They’re just the plot twist. To learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivate Learn more about Daily Visit Communication 2.0 https://insideoutpractices.thinkific.com/courses/daily-visit Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Email me - martin@insideoutpractices.com

    16 min
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5
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18 Ratings

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Under The Influence is a podcast helping chiropractors help more people and help people more.

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