82 episodes

Upon Arrival is a podcast for the people creating unforgettable travel and event experiences for corporate clients. This community thrives on inspiration, ideas and strategies which are needed now more than ever through a pandemic. No one really knows when this travel-dependent industry will truly revive. But the drivers for incentive travel are still strong and it’s just a matter of finding where the success stories are. Upon Arrival aims to uncover these stories to see how the strategists amongst us are learning new ways of doing things and even discovering new destinations and experiences that might not otherwise have been considered. We talk about mindset, personal development, pivot ideas and of course, what's happening with the travel and events industry.

Upon Arrival | Events & Incentives with Adelaine Ng Adelaine Ng

    • Business
    • 4.9 • 30 Ratings

Upon Arrival is a podcast for the people creating unforgettable travel and event experiences for corporate clients. This community thrives on inspiration, ideas and strategies which are needed now more than ever through a pandemic. No one really knows when this travel-dependent industry will truly revive. But the drivers for incentive travel are still strong and it’s just a matter of finding where the success stories are. Upon Arrival aims to uncover these stories to see how the strategists amongst us are learning new ways of doing things and even discovering new destinations and experiences that might not otherwise have been considered. We talk about mindset, personal development, pivot ideas and of course, what's happening with the travel and events industry.

    Ep 81 How too many events are missing key pieces to improve engagement and ROI, with Jonathan Kazarian

    Ep 81 How too many events are missing key pieces to improve engagement and ROI, with Jonathan Kazarian

    In-person events may be back but virtual is no longer the poor cousin of events. Still, how do you get the most out of the dynamic and interplay between in-person and virtual? What are future-thinking entrepreneurs and companies doing to generate leads today? And what or who is the missing opportunity for the majority of events?

    Jonathan Kazarian is the Founder and CEO of Accelevents, a leading virtual and hybrid event management platform recently recognised by Inc. 5000 as one of America's top 100 fastest-growing private companies. Under Jonathan's leadership, the company grew from US$300k to $9m in under 8 months by leveraging the virtual space. 


    Quotes from this episode:

    "You can't get away with bad content today, and that's a good thing for the industry."

    "Events make up (at least) 25% of B2B marketing budget.. and it's at a time where everything is so data-centric right now (that) for organisers to be putting on these events and not have the data to show what action they drove, they're doing themselves a disservice".

    "Companies are moving towards this model of essentially being a publisher, being a media agency themselves, because that's how they're building their brand."

    -Jonathan Kazarian

    Connect with Jonathan:
    Website: www.accelevents.com
    LinkedIn: jkazarian
    Email: jkazarian@accelevents.com

    Jonathan's book recommendation:
    Extreme ownership: How US Navy Seals Lead and Win by Jocko Wilink & Leif Babin


    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Host your podcast on Buzzsprout:
    bit.ly/BuzzsproutGet20Amazon
    Get $20 Amazon gift card.

    Edit interviews like a word document with Descript:
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    Adelaine's game-changing podcast production AI tool

    • 48 min
    Ep 80 How adventure travel transforms leaders and answers their toughest questions, with Mike Green

    Ep 80 How adventure travel transforms leaders and answers their toughest questions, with Mike Green

    What happens when you hitchhike across America with no money or food? You learn a lot about people and yourself. And you learn even more when you've travelled to the world's seven continents, allowing the wildest experiences to bring out the best leader in you through a deep process of self-discovery.

    Adventure coach Mike Green puts high performance individuals and teams in situations far removed from their usual environment to find the version of themselves they've been looking for. From the elite golden eagle hunters of remote Mongolia to the mountain gorillas in Uganda, every experience is a lesson that draws from the courage found within. Mike has coached in 63 countries over the last 30 years. 

    Warning:
    This episode contains reference to hunting animals which may offend some listeners.

    Quotes from this episode:

    "I believe leaders are made or formed in the wild."

    "There is no escape from your own mind when you don't have any stimuli that you've been used to."

    "Your potential is limitless if you just believe in yourself a little bit more each day."

    -Mike Green

    Connect with Mike:
    Website: mikegreenleadership.com

    Mike Green's book:
    Wandermust: A Hero's Journey to Seven Truths

    Mike also recommends:
    Driven: Understanding and Harnessing the Genetic Gifts Shared by Entrepreneurs, Navy SEALs, Pro Athletes, and Maybe You by Dr Douglas Brackmann




    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Host your podcast on Buzzsprout:
    bit.ly/BuzzsproutGet20Amazon
    Get $20 Amazon gift card.

    Edit interviews like a word document with Descript:
    bit.ly/EditWithDescript
    Adelaine's game-changing podcast production AI tool

    • 59 min
    Ep79 Succeeding at the inner game for entrepreneurs and telltale signs you have a money block, with Jack Delosa

    Ep79 Succeeding at the inner game for entrepreneurs and telltale signs you have a money block, with Jack Delosa

    Mastering the inner game of entrepreneurship is sometimes confronting work. But those who do the work are rewarded in spades, in both life and business. So how does our inner world impact our outer world? What are our most common blocks to success and what do we need to know about the personal psychology of money making unconscious decisions for us?
     
    Jack Delosa is a 5X Australian Financial Review Young Rich Lister, 2X best-selling author and the founder of The Entourage, Australia’s largest business coaching and training provider for entrepreneurs with a community of 650,000 members. Jack is also a serial investor, including in one company that became what’s known in Silicon Valley as a ‘unicorn’ or a business that goes from $0 to $1 billion within ten years.

    Quotes from this episode:

    "When you are so good at playing that external game, you can go your entire life ignoring your inner world."

    "Personal health and wellbeing should not be about going on a retreat every now and again, coming back, going into work mode, grinding yourself into burnout and going on another retreat, which is what some people do. It's more about integrating these practices into your every day."

    "No great entrepreneur was born. This is a whole paradigm shift we need to have as a culture. You look at some iconic figures that have achieved larger than life legacies (Richard Branson, Nelson Mandela, Michelangelo or Oprah Winfrey)... History has a way of holding these people up to make them seem superhuman. And they're not. They're just people who made a decision to continuously improve themselves and develop the skills required to make the impact that they wanted to make."

    -Jack Delosa

    Connect with Jack:
    IG: @jackdelosa
    Website: the-entourage.com

    Jack's books:
    UnProfessional
    UnWritten

    The other book mentioned by Jack:
    The Happiness Advantage by Shawn Achor

    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Host your podcast on Buzzsprout:
    bit.ly/BuzzsproutGet20Amazon
    Get $20 Amazon gift card.

    Edit interviews like a word document with Descript:
    bit.ly/EditWithDescript
    Adelaine's chosen podcast production AI tool

    • 56 min
    Ep78 Simple, no-cost tactics for transformational leaders during the Great Resignation, with Dr Troy Hall

    Ep78 Simple, no-cost tactics for transformational leaders during the Great Resignation, with Dr Troy Hall

    The number one reason why people leave an employer is because they feel a disconnect from their supervisor. But there are many things leaders can implement to prevent the talent bleed, especially needed at a time when the Great Resignation is at play and there's an acute shortage of hospitality workers around the world.

    Dr Troy Hall is a global expert in Talent Retention Strategies and author of Cohesion Culture. He has spoken at global conferences globally and been featured on media including the Today Show, ABC and CEO World. An award-winning culture strategist, Dr Hall is passionate about how cohesion culture can transform businesses.

    Quotes from this episode:

    "We are spending $7 trillion globally on correcting teams somehow some way. When you do have a cohesive team, here's the good news: You get an uplift of 50% of your creativity and productivity when you have a team operating cohesively."

    "You know as well as I do, culture eats strategy for breakfast, lunch, dinner, and snacks on it somewhere in between."

    "People get confused about team building and team bonding. They're two different functions, two different words. We might use them synonymously, but they're not."

    -Dr Troy Hall

    Connect with Dr Troy:
    LI: Dr Troy Hall
    FB: @drtroyhall
    IG: @drtroyhall
    YouTube: Dr Troy Hall
    Website: drtroyhall.com

    Free book on Cohesion Culture:
    https://www.cohesionbook.com/free-1

    Dr Troy's books:
    Cohesion Culture
    Fanny Rules
    Mission Matters

    Dr Troy's other book recommendations:
    Dare To Lead by Brene Brown
    The Go-Giver by Bob Burg
    The Go-Giver Leader by Bob Burg and John David Mann
    Differentiate Or Die by Jack Trout
    Grit by Angela Duckworth

    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Host your podcast on Buzzsprout:
    bit.ly/BuzzsproutGet20Amazon
    Get $20 Amazon gift card.

    Edit interviews like a word document with Descript:
    bit.ly/EditWithDescript
    Adelaine's podcast product

    • 59 min
    Ep77 The Million Dollar James Bond and other ultimate travel experiences, with Shane Mahoney

    Ep77 The Million Dollar James Bond and other ultimate travel experiences, with Shane Mahoney

    What's involved in creating the world's Ultimate James Bond Experience and who would you have to kill to make it happen? Jokes aside, Shane Mahoney has left no stone unturned in putting together what would make the dreams of James Bond's biggest adventure fans a reality. But Shane doesn't just want to be known for his Bond creation. He is passionate about the many more ways you can elevate your travel experiences when you have the right approach.

    Shane Mahoney is a serial entrepreneur, luxury lifestyle specialist and founder of Lugos Travel, an agency that believes in making luxury travel attainable. He has travelled to 22 countries and has dedicated his life to connecting and re-connecting loved ones by crafting travel experiences that surprise and delight. Shane also founded the Entrepreneurial Travel Club for entrepreneurs who network through travel experiences.

    Quotes from this episode:

    "You really only have your memories. And if you haven't put those coins in the bank, so to speak, you don't have anything to draw on, there's nothing there. And you get to the point where it's too late and your choices are taken away at some point of your life."

    "We didn't become Virtuoso or Signature because honestly, I felt like I could do a better job of putting my clients in good hands (rather) than somebody in a corporate office many, many states away pulling contracts with hotels to put champagne in rooms."

    "If you're only focused on price, you've already lost. I want people to focus on value. Price is what you pay, value is what you get. And if you focus on what you get, you can actually get much, much more for the dollars than you would expect."

    -Shane Mahoney

    Connect with Shane:
    shanemahoney360.com

    Lugos Travel:
    lugostravel.com

    Entrepreneurial Travel Club:
    lugostravel.com/club

    Shane's book recommendation:
    Principles by Ray Dalio

    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Host your podcast on Buzzsprout:
    bit.ly/BuzzsproutGet20Amazon
    Get $20 Amazon gift card. 

    Edit interviews like a word document with Descript:
    bit.ly/EditWithDescript
    Adelaine's podcast production game changer!

    • 1 hr 4 min
    Ep 76 How to grow a movement, defeat the naysayers and Stay Gold with Stef Mariani

    Ep 76 How to grow a movement, defeat the naysayers and Stay Gold with Stef Mariani

    Can you trust your intuition to lead you out of the most difficult circumstances and into a life of joy and fulfilment? Award-winning artist and movement leader Stef Mariani believes you can, having experienced personal tragedy and learning how to move herself from being shut down to playing at the top of her game in just a few years.

    Stef Mariani won awards as a negotiator and business strategist based in Hawaii, closing over US$100M in real estate deals. She also won Hawaii's Na Hoku Hanohano Award for her album Stay Gold In 2018. Stef has produced live events and attended many high profile ones herself including the Grammys. Her current focus is to grow her international movement of people committed to staying true to themselves despite the worst circumstances such as the financial impact of COVID and the war in Ukraine.


    Quotes from this episode:

    "The key with events (and if this is the only thing you do, it will make all the difference) is your mindset. When you walk in, you need to take time to really think about why you're there and who your audience is and why you care about those people."

    "It's hard to throw a bomb at somebody who you feel connected with, because if I hurt you, I hurt myself. You don't open fire at schools. If you feel connected. You don't throw a grenade. You can't even participate in war, be a soldier if you feel connected. And the fact is we are all connected."

    "If you care about people, it doesn't matter what you do, you're going to do really well."

    -Stef Mariani

    Music Use My Imagination played with permission from Stef Mariani.

    Connect with Stef and join Stay Gold for free:
    Website: www.thestaygoldmovement.com
    FB Group: StayGoldMovement

    Stef's non-profit for Hawaii-based artists:
    Website: //staygoldhawaii.com

    Use My Imagination (No More War) music video:
    https://youtu.be/pDJu9Wt2BOU

    Connect with Adelaine:
    Email: uponarrivalpodcast@gmail.com

    Record interviews remotely with Riverside:
    bit.ly/RecordWithRiverside
    Get 15% off your subscription with code: Adelaine

    Edit interviews like a word document with Descript:
    bit.ly/EditWithDescript

    • 45 min

Customer Reviews

4.9 out of 5
30 Ratings

30 Ratings

DorzBrown ,

A great listen

Always interesting and engaging topics & key take away tips!

MDGallo ,

Fantastic!

Love the show! Great info and constantly looking forward to the next episode!

Christina Kamous ,

Helpful and clear

Fantastic tips and insights for those in the travel and events industries in a digestible format.