154 episodes

Leadership Perspectives: new points of view for dealing with the people stuff, in teams, leadership, and culture.

Zoë Routh Leadership Podcast Zoë Routh

    • Business

Leadership Perspectives: new points of view for dealing with the people stuff, in teams, leadership, and culture.

    E145 - Coronavirus: Make a decision today, change it later - with CEO Toni Pergolin

    E145 - Coronavirus: Make a decision today, change it later - with CEO Toni Pergolin

    Not-for-profits are too important to fail. They offer critical services to the most vulnerable. In robust economies, NFPs struggle with business resilience at the best of times. In crisis? The stakes can mean do or die, on all fronts. Toni Pergolin is CEO and President of Bancroft, one of the largest healthcare providers in New Jersey. She led a huge turnaround in an organisation that was facing significant financial difficulties. Ten years later, Bancroft is now thriving and has doubled in size. In our interview she shares her insights and priorities in leading through this turnaround, and what is practical and applicable to NFPs and leaders in any business today.

    👉🏼 Want to share you experience? Ask a question? Share a resource? Jump on our podcast Facebook page here: https://www.facebook.com/zoerouthpodcast/

    Why you should listen:
    *If you are a CEO shouldering responsibility for dealing with a crisis and how you can deal with the pressure
    *To learn lessons from those organisations who don’t make it and help you to make decisions faster
    *Help you decide what you can do right now, today, to help chart the course through uncertain times

    We explore:
    *Innovating in a time of crisis - it can actually be a positive catalyst to try new things for long-term benefits
    *The change of perception about not-for-profits more broadly and what needs to happen so we can encourage NFPs to deliver better and more innovative programs
    *Communication through crisis to large staff groups: what you can do to make sure the message cascades effectively

    ***

    SHOWNOTES:
    https://www.zoerouth.com/podcast/tonipergolin

    Toni’s book:
    Too Important to Fail - Leadership Lessons for Nonprofits
    https://bit.ly/TooImportanttoFail-LeadershipLessonsforNonprofits

    Toni’s websites:
    https://toni-pergolin.com/
    https://www.bancroft.org/

    About Toni:

    Toni Pergolin, author of Too Important to Fail: Leadership Lessons for Nonprofits, is a highly regarded strategic leader with acute financial acumen who has successfully grown companies organically through mergers and acquisitions.

    Currently serving as President and CEO of Bancroft, one of the largest human services providers in New Jersey and the Greater Philadelphia region, she has more than doubled the size of the company in ten years. Her ability to lead nonprofit organizations with a focus on delivering excellence with a healthy margin has resulted in a decade of profitable returns enabling reinvestment in the organization’s mission.

    Pergolin was selected as one of the 50 most influential people in South Jersey by South Jersey Biz in 2015, was among The Who’s Who in Healthcare in South Jersey in 2017 and was included in SJ Magazine’s Women of Excellence in 2019.

    ***

    Related Episodes:

    E106 - Make better decisions, less risk, more peace of mind - Interview with Bryan Whitefield
    https://www.zoerouth.com/podcast/decide

    E17 - CEO Lifeline, Carrie Leeson: Compassion Trumps Competition
    https://www.zoerouth.com/podcast/lifeline

    E21 - Business and Community: An Advocacy Opportunity, with Susan Helyar, ACTCOSS
    https://www.zoerouth.com/podcast/susan

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast.

    www.zoerouth.com

    • 37 min
    Leadership Through Coronavirus

    Leadership Through Coronavirus

    Uncertainty, fear, and unprecedented circumstances. What can we do? There are things we can do right now to lead ourselves and help others. We can also start to navigate the ship through uncharted waters - we can craft a better future, now. We look at how to frame our challenge, how to look after ourselves, how to deal with amygdala hijack responses, confront the brutal truth of the pandemic, and then start to shape what’s next.

    👉🏼Join the conversation on our brand new Facebook Podcast page - like us here: https://www.facebook.com/zoerouthpodcast/

    Why you should listen:
    *Tips to look after yourself: increase (or introduce) meditation, get fresh air and sunshine, stop doing stuff that affects your immune system, create connection and build interactions.
    *Be mindful of the uncertainty effect: survival mode and panic buying, distraction, short term memory suppression, irritability, adrenaline and getting hyped up.
    *How to look after your people: online collaboration tools, instigate virtual social interactions like online scrabble or virtual happy hour, support those who live alone the most - think plants and pets, share stories of generosity and appreciation, set up regular daily and weekly routines for remote teams
    *Confront the brutal truth: the future progress of the pandemic effect
    *Start creating a new normal: we aren’t going back to the way things were
    *Make a stand and a declaration: what kind of future do you want to create?
    *Lead with questions: Share interesting questions (not answers) to spark possibilities!

    ***

    SHOWNOTES:
    https://www.zoerouth.com/podcast/leadershipthroughcoronavirus

    Webcast YouTube Video:
    youtube link: https://www.youtube.com/watch?v=5JFG9gLgfnQ

    Helpful Resources:
    Ask/share good questions on our Facebook page:
    https://www.facebook.com/zoerouthpodcast

    Australian Government Health Alert for Covid19
    https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert

    A guide to Covid19 for HR professionals and employers
    https://www.ahri.com.au/about-us/media-and-advocacy/coronavirus-guidance-for-hr-professionals-and-employers/

    Boost your immune system info: follow Alessandra Edwards
    https://www.linkedin.com/in/alessandraedwards/

    Work from home tips
    https://bit.ly/workfromhome-tips

    Home schooling tips
    https://medium.com/@leonieloladawson/suddenly-homeschooling-because-of-covid-19-eb3893a0680d

    Retailer action plan tips
    https://bit.ly/retaileractionplan-tips

    Resilience training
    https://www.alisonearl.com/

    ***

    Related Episodes:

    E24 - How to bust out of survival thinking
    https://www.zoerouth.com/podcast/survival

    E26 - How good is your strategic plan? Avoid these mistakes
    https://www.zoerouth.com/podcast/strategicplan

    E38 - Better Strategic Planning For Better Teams
    https://www.zoerouth.com/podcast/betterstrategy

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast.

    www.zoerouth.com

    • 46 min
    E144 - Build your competitive edge with a strong digital presence - with Mel Kettle

    E144 - Build your competitive edge with a strong digital presence - with Mel Kettle

    Want to be seen as the best candidate for your next CEO role? Want your brand to stand out? Want to build trust with your consumers? Want to build engagement with your staff? The magic solution is Connected Leadership - how to create connections through a personal communication plan. Connected Leadership expert Mel Kettle walks us through key components of building a digital presence that builds trust and credibility.

    👉🏼PSSST… If you want to join a community of like-minded leadership thinkers, sign up for my weekly leadership articles and get the People Stuff Toolkit as a bonus. Get it here now: https://mailchi.mp/innercompass.com.au/boundless_leadership_toolkit

    Why you should listen:
    *If you need help with where to start in building your personal communication plan
    *If you need help with how to systemise listening to help build a stronger connection with a broad cohort of stakeholders
    *If you need help with how to build interesting content and stories no matter how boring the topic may seem at first glance

    We explore:
    *The benefits of Connected Leadership
    *Opportunities for internal and external communications
    *How people’s consumer behaviour is changing drastically and how communication strategies can help position you ahead of the game

    ***

    SHOWNOTES: https://www.zoerouth.com/podcast/melkettle

    Mel’s podcast:

    Interview with Lara Bourguignon
    https://www.melkettle.com/2019/11/lara-bourguignon/

    Videos and snap from Jason Paris - Vodafone NZ CEO

    Jason’s first board meeting
    https://www.linkedin.com/posts/jason-paris-3404565_quick-tidy-up-before-my-first-board-meeting-activity-6627400390675660800-zAAN

    #Smallthingsmatter
    https://www.linkedin.com/posts/jason-paris-3404565_smallthingsmatter-vodafone-activity-6584768954684796928-DS9X

    CEO advice from Eliza Paris
    https://www.linkedin.com/posts/jason-paris-3404565_first-day-ceo-advice-from-eliza-paris-try-activity-6463502917482708992-KSeF

    About Mel Kettle:

    Mel Kettle is a strategic communication expert. For over 25 years she has been obsessed with communication, connection and collaboration. She works with CEOs, leaders and teams to help them become more connected in an increasingly disconnected world.

    Mel is a sought after thought leader, speaker, mentor and facilitator who helps her clients create stronger relationships with their workforce, customers and investors. By communicating with clarity, conviction and compassion, they are able to increase their influence and become more trusted.

    She is the host of podcast This Connected Life and author of The Social Association. Her second book Connectable is due out in February 2020.

    https://www.melkettle.com/

    ***

    Related Episodes:

    E127 - How good is your reputation really? With personal branding expert Jane Anderson
    https://www.zoerouth.com/podcast/personalbranding

    E28 - Master the art of storytelling - with Gabrielle Dolan
    https://www.zoerouth.com/podcast/ral

    E110 - How to be persuasive: an influencer's guide on what not to do
    https://www.zoerouth.com/podcast/persuasion

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast.

    www.zoerouth.com

    • 43 min
    E143 - How to focus on the right problems for collective productivity - with Ishan Galapathy

    E143 - How to focus on the right problems for collective productivity - with Ishan Galapathy

    Do you have too much on your plate? Looking for ways to cut costs and boost productivity? Do you have 26 projects going at once? Ishan Galapathy shares his approach to solving these chronic workplace stressors.

    👉🏼PSSST… If you want to join a community of like-minded leadership thinkers, sign up for my weekly leadership articles and get the People Stuff Toolkit as a bonus. Get it here now: https://mailchi.mp/innercompass.com.au/boundless_leadership_toolkit

    Why you should listen:
    *Learn how to qualify your problems before you set about solving them
    *Learn how to identify the four types of problems and how to resolve them
    *Learn how to ask better questions to solve complex problems

    We explore:
    *Focusing on problem selection instead of problem solving
    *Ishan’s X-Ray vision when it comes to seeing potential productivity gains in systems
    *The distraction of technology as a false fix to productivity

    ***

    SHOWNOTES: https://www.zoerouth.com/podcast/ishangalapathy

    Ishan’s book recommendations:

    Klaus Schwab - The Fourth Industrial Revolution
    https://www.amazon.com.au/Fourth-Industrial-Revolution-KLAUS-SCHWAB/dp/1524758868

    About Ishan:

    Ishan has a wealth of knowledge in the field of Organisational Productivity, working across six countries for over two decades, for multinationals such as Kellogg’s and Arnotts.

    In his last corporate role, Ishan was responsible for Operational Excellence in Asia Pacific for Kellogg’s and was part of the global team that developed its global Manufacturing Excellence program.

    An industry expert in Team Productivity, speaker and author, Ishan has appeared on several media platforms sharing his knowledge on all things organisational productivity.

    Renowned for his simplified techniques, Ishan helps businesses and teams to move from chaos to excellence through productivity improvement programs and frontline leadership development programs.

    When he’s not working, you can find him playing backyard cricket with his sons or sipping a cup of coffee with his wife.

    https://ishangalapathy.com/

    ***

    Related Episodes:
    E31 - Don’t live in your inbox! Interview with Dermot Crowley, productivity expert
    https://www.zoerouth.com/podcast/smartwork

    E69 - Productivity hacks from the Master of Implementation, Peter Cook
    https://www.zoerouth.com/podcast/petercook

    E63 - Increase productivity by 37% with great workplace design - Interview with Alisa Moss
    https://www.zoerouth.com/podcast/alisa

    ***

    P.S. And when you’re ready, here are three ways I can help:

    1. Grab a free copy of our People Stuff Toolkit
    https://mailchi.mp/innercompass.com.au/boundless_leadership_toolkit

    It’s the roadmap to better teams and culture: e-copy of my latest book, Loyalty, checklists, templates.

    2. Get equipped at our next event
    https://www.zoerouth.com/events

    Meet other adventurous leaders seeking to be, think, and do more. Leadership training and tribe meetings are listed here.

    3. Join me and other renegade pathfinders in AMPLIFIERS to get your deep work done.
    https://www.zoerouth.com/the-leaders-edge-mastermind-program

    AMPLIFIERS is an implementation community for big thinkers. If you’d like to amplify your message, motivation and results, send me an email with AMPLIFIERS in the subject line and let me know a little about your work and what big impact you're striving for.

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is al

    • 42 min
    E142 - Secrets of bad culture exposed - with Chris Dyer

    E142 - Secrets of bad culture exposed - with Chris Dyer

    Culture is a fluid thing, one simple act can send it in a new direction - for better, or worse. Author and entrepreneur Chris Dyer shares his research on what can turn a good culture bad (and it’s a simple fix), along with some simple distinctions that can make a big difference in your culture strategy.

    👉🏼PSSST… If you want to join a community of like-minded leadership thinkers, sign up for my weekly leadership articles and get the People Stuff Toolkit as a bonus. Get it here now: https://mailchi.mp/innercompass.com.au/boundless_leadership_toolkit

    Why you should listen:
    *Avoid making the mistake that Disney made that could send your culture into a spin
    *How to reward self-motivated sales people in a way that does not turn them into dog-eat-dog lone wolves
    *3 key tips for effective listening

    We explore:
    *The role of leadership in culture
    *Toxic vs bad cultures
    *Why you should get rid of your annual culture survey, and what you should do instead

    ***

    SHOWNOTES: https://www.zoerouth.com/podcast/chrisdyer

    Chris’s book recommendations:

    Drive by Dan Pink
    https://www.danpink.com/drive./

    About Chris Dyer:

    Chris Dyer is a recognized performance expert. Constantly intrigued by what makes some businesses and individuals more successful than others, Chris has dedicated years of research to uncovering what drives productivity and profits.

    As a sought-after speaker and consultant, Chris works with leading organizations to help them transform their cultures to boost performance and gain an even greater edge in the marketplace. A certified SCRUM Master, Chris is highly adept at helping teams work through obstacles and find solutions quickly and effectively. He leverages this experience in all aspects of his work.

    Chris is the author of The Power of Company Culture, which was released in 2018. He is also the Founder and CEO of PeopleG2, a background check company that has appeared on the Inc. 5000 list of the Fastest Growing Companies.

    A passionate talent management enthusiast, Chris is the host of TalentTalk, a popular business podcast that features interviews with top executives about their strategies for hiring and promoting talent.

    Chris strongly believes in community involvement, and he is active with a number of organizations. He regularly serves as a judge at entrepreneurial showcases and contests, such as Miller Lite Tap the Future. Additionally, he runs two book clubs for Senior Level and HR Professionals in Southern California.

    In his free time, Chris enjoys traveling with his wife and kids, and playing live music with his band. He resides in Orange County, California.

    https://www.chrispdyer.com/

    ***

    Related Episodes:
    Corporate Culture: An interview with Megan Bromley, RedBalloon
    https://www.zoerouth.com/podcast/meganbromley

    E135 - Culture is everything - reward behaviour AND results - with CEO Craig Dower
    https://www.zoerouth.com/podcast/craigdower

    E66 - 'Best of the Best' Workplace Culture - Interview with Shanyn Payne of OES
    https://www.zoerouth.com/podcast/oes

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast.

    www.zoerouth.com

    • 40 min
    Thought Nugget 4: What game are you playing?

    Thought Nugget 4: What game are you playing?

    How do you approach your work and life? Is it a serious endeavour? Or is it a game? I think we can choose really fun games to help us evolve as humans and leaders. There are games like Achieving, games like Freedom, games like Happiness. In this Thought Nugget we take a look at what kinds of games you can play, and some ideas to get started.

    👉🏼 Join the conversation on our brand new Facebook Podcast page - like us here: https://www.facebook.com/zoerouthpodcast/

    Why you should listen:
    *How to avoid the pitfalls of the Achiever game
    *Some fun games you can play to help focus your world for a more rewarding experience
    *Three questions to ask to make sure your game doesn’t derail you

    ***
    SHOWNOTES: https://www.zoerouth.com/podcast/goalsandgames

    ***

    Related Episodes:

    E94 - 9 Principles To Amplify Your Impact as a Boundless Leader
    https://www.zoerouth.com/podcast/9principles

    E107 - From Achiever to Amplifier: How to expand perspective
    https://www.zoerouth.com/podcast/doitdifferent

    E101 - The curious, non-intuitive way to change culture
    https://www.zoerouth.com/podcast/culture

    ***

    P.S. And when you’re ready, here are three ways I can help:

    1. Grab a free copy of our People Stuff Toolkit
    https://mailchi.mp/innercompass.com.au/boundless_leadership_toolkit

    It’s the roadmap to better teams and culture: e-copy of my latest book, Loyalty, checklists, templates.

    2. Get equipped at our next event
    https://www.zoerouth.com/events

    Meet other adventurous leaders seeking to be, think, and do more. Leadership training and tribe meetings are listed here.

    3. Join me and other renegade pathfinders in AMPLIFIERS to get your deep work done.
    https://www.zoerouth.com/the-leaders-edge-mastermind-program

    AMPLIFIERS is an implementation community for big thinkers. If you’d like to amplify your message, motivation and results, send me an email with AMPLIFIERS in the subject line and let me know a little about your work and what big impact you're striving for.

    ***

    About your podcast host, Zoë Routh:

    Zoë Routh is one of Australia’s leading experts on people stuff - the stuff that gets in our way of producing results, and the stuff that lights us up. She works with the growers, makers, builders to make people stuff fun and practical.

    Zoë is the author of three books: 'Composure - How centered leaders make the biggest impact', 'Moments - Leadership when it matters most' and 'Loyalty - Stop unwanted staff turnover, boost engagement, and build lifelong advocates." Zoë is also the producer of the Zoë Routh Leadership Podcast.

    www.zoerouth.com

    • 11 min

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