Building Communication And De-escalation Skills BalancingUs

Communication and de-escalation skills are among the many things that transfer really well from the world of law enforcement into family relationships, but it’s a skillset that many still have to master in both fields. Kerry Mensior and Diane Halfman spent much of their careers in fostering awareness and helping people build the communication and de-escalation skills that make a big difference in both law enforcement and family life. Kerry is the CEO of the International De-Escalation Association (IDEA) while Diane is the owner of SpaLife. Together, they join Matt Kelley on the show to discuss how mastering communication and de-escalation can lead to harmonious relationships within the family. They also talk about the balancing act that they had to be intentional about while serving as police officers and raising a family at the same time. Join in and take away some important lessons that you can start applying in your own situation now!