14 episodes

Content. Copywriting. Content Marketing. Content Strategy. Content Design. Content Creators. Content Content Content - ARGH! The content industry just keeps growing with new forms, mediums and platforms hitting our eyes and ears every day and consumers want more, more, more! But how do you know what's what, what to do with it or even why to write in the first place?

Join Jen each week as she digs a little deeper into the what, why and how of all things content in this podcast designed to help you feel content about content.

But what does Jen know? Jennifer Robson is the founder and director of Engage Agency, a content agency based in Australia. With more than 20 years' experience writing, planning, strategising and publishing all things content for businesses big and small, Jen brings her unique insights and experience to your ears each week. She works with some of the greatest tech giants of today, like PayPal, Adobe, Grab and a whole lot more.

Subscribe now, and stay up to date by following @engageagencyau on Instagram or visiting engageagency.com

Content About Content Jennifer Robson

    • Business

Content. Copywriting. Content Marketing. Content Strategy. Content Design. Content Creators. Content Content Content - ARGH! The content industry just keeps growing with new forms, mediums and platforms hitting our eyes and ears every day and consumers want more, more, more! But how do you know what's what, what to do with it or even why to write in the first place?

Join Jen each week as she digs a little deeper into the what, why and how of all things content in this podcast designed to help you feel content about content.

But what does Jen know? Jennifer Robson is the founder and director of Engage Agency, a content agency based in Australia. With more than 20 years' experience writing, planning, strategising and publishing all things content for businesses big and small, Jen brings her unique insights and experience to your ears each week. She works with some of the greatest tech giants of today, like PayPal, Adobe, Grab and a whole lot more.

Subscribe now, and stay up to date by following @engageagencyau on Instagram or visiting engageagency.com

    Will AI kill the copywriter?

    Will AI kill the copywriter?

    Back in 1979, The Buggles announced that Video Killed the Radio Star. In 2023, will AI kill the copywriter? 
    AI has made its presence known in a BIG way over the past few years. While it's unlikely to really be intelligent in our lifetimes, the machine learning and logic capabilities that have come out, particularly in the past year, will change the internet sooner rather than later.  
    There are some industries that are more obviously in the firing line, like copywriting and content marketing, and design and devs. But will these technologies actually replace us, or will they just change the way we work? 
    Tune in to hear my take on AI’s impact on content. 
     
    Like what you hear? Have thoughts to share? Hit us up at lovethepodcast.com/contentaboutcontent 

    • 17 min
    Reviews and revisions

    Reviews and revisions

    You nailed your brief (or if not, head back to ep 2 where we talk about that). Your writer did their thing. And now the first draft is in your inbox with a request to review and share your feedback.  
    Nervous? Worried you might overstep? You shouldn’t be. 
    Itching to track changes till it’s completely unrecognisable? Calm down a moment. 
    Let’s have a chat about how you should be approaching your second-most important job when it comes to working with a writer – reviews and feedback.  
    As writers, we all love hearing our work is brilliant but that’s not your job. What is your job is working with us to make sure we deliver what you need. Tune in to this week’s ep to hear more. 
     
    Love the podcast? Hit us up with some feedback at lovethepodcast.com/contentaboutcontent 

    • 23 min
    The content your business needs

    The content your business needs

    If your social feeds are anything like ours, you’re being bombarded with ads selling you the quick content fix. They’ll show you how to build a funnel they promise will drive thousands in sales every day. They’re selling you their blog or social media calendar with “already done” copy that you just need to publish. And their courses and templates and solutions don’t work for you...? Well, then they’d happily charge you a whole lot more to do the exact same thing for you instead.  
    Sorry to burst your hopeful little bubble – but all those too-good-to-be-true ads are just that. Too good to be true.  
    So, what will work? What will drive sales and boost your revenue? What’s the key to content for your business? Tune in to this week’s episode to find out. 
     
    Love the podcast? Have some thoughts to share? Hit us up with a review at lovethepodcast.com/contentaboutcontent 

    • 10 min
    Don’t hire that writer!

    Don’t hire that writer!

    How do you decide which agency or freelancer you should approach for a quote or work with? 
    There are hundreds of thousands of copywriters and content marketers around the world. If you haven’t been given a referral to an agency by someone you trust, it can be a bit scary working out who’s the right one to go with.  
    In this week’s episode, we’re discussing why you shouldn’t hire the person you think you should. And we give some tips of what kinds of things to look out for instead. 
    You’ve got to let me know what you think about my brand new Unpopular Opinion siren too. Hit us up with your thoughts or leave a review at lovethepodcast.com/contentaboutcontent 

    • 20 min
    Time

    Time

    This week we’re talking time. 
    No, I’m not a life coach about to tell you how to spend your time. Instead, let’s have a think about your audience’s time – how much they have (or, really, don’t), and why you deserve to get even just a moment of it. 
    What do you think about customer time and how we should approach it as writers and marketers? I’d love to hear your thoughts: lovethepodcast.com/contentaboutcontent 

    • 5 min
    How do you feel? Empathy mapping

    How do you feel? Empathy mapping

    Empathy mapping is key to good product design. It’s a tool designed to help you take a step back from the product or service you’re building, to really think about who you’re creating it for.  
    In a traditional sense, it’s mapping against four quadrants: what do people do, say, think and feel. And ideally it draws on strong research so you’re not plucking answers out of thin air and hoping you’ve got it right. 
    When designing experiences, I like to step a little further. Because it’s not just about what someone is experiencing now - how someone feels after an experience is what impacts satisfaction and loyalty. 
    I’d love to hear your thoughts and all about your experiences with empathy mapping. And about this podcast so far too! Please leave a review for us at lovethepodcast.com/contentaboutcontent so I can help ensure that I’m delivering content that’s helpful and makes you more confident. 

    • 18 min

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