![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
28 min
![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
The Psychology of Collections National Creditors Bar Association
-
- Government
Attorney James Todd introduces us to psychology as it applies to the creditors rights recovery process, including: personality types and their relationship with consumer debtors, what behavioral patterns may arise therefrom when faced with the circumstances of the collections process, as well as some common coping mechanisms and solutions for positive outcomes.
Attorney James Todd introduces us to psychology as it applies to the creditors rights recovery process, including: personality types and their relationship with consumer debtors, what behavioral patterns may arise therefrom when faced with the circumstances of the collections process, as well as some common coping mechanisms and solutions for positive outcomes.
28 min