Working It Financial Times

All managers want to hire the best people, but the recruitment process can be a slog. Busy managers don’t want to spend their time sifting through hundreds of applications, and candidates don’t want to be ignored. Could AI help streamline this process? Host Isabel Berwick hears from micro1 founder Ali Ansari. Ansari says his AI interviewer is already being used to perform thousands of job interviews. Later, Isabel speaks to Chano Fernandez, co-CEO of Eightfold, to learn how the company uses AI not only to recruit candidates, but also to better match staff to potential career paths.
Want to get in touch? Write to Isabel at isabel.berwick@ft.com
Want more? Free links:
Graduate jobseekers navigate AI effect on gender equality
Superfluous people vs AI: what the jobs revolution might look like
Quiet hiring: why managers are recruiting from their own ranks
Tech and generational changes increase urgency of upskilling
FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
Read a transcript of this episode on FT.com

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There’s been a lot of talk about artificial intelligence in the workplace – but not much in the way of specifics. Isabel Berwick wants to change that. In this episode, she speaks to Iliana Oris Valiente, managing director and Innovation lead at Accenture Canada. Iliana has a ‘digital twin’ who attends meetings in her stead. But will it catch on? Later, Isabel speaks to the FT’s AI editor, Madhumita Murgia, to find out how far off digital twins (or even digital assistants) are.
Want to get in touch? Write to Isabel at isabel.berwick@ft.com
Want more? Free links:
The race for an AI-powered personal assistant
Can AI make brainstorming less mind-numbing?
Artificial intelligence: A virtual assistant for life
FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters
Presented by Isabel Berwick, produced by Mischa Frankl-Duval and Tamara Komornick, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
Read a transcript of this episode on FT.com

Hosted on Acast. See acast.com/privacy for more information.

Introducing Power for Sale, a new season of Untold from the Financial Times. In Untold: Power for Sale, host Valentina Pop and a team of FT correspondents from all over Europe investigate what happened in the Qatargate scandal, where EU lawmakers were accused of accepting payments from Qatar to whitewash its image.
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The UK has a well-reported productivity problem, with mediocre managers, poor communication and chronic underinvestment all hampering growth. What can Britain glean from Norway, Sweden and Denmark, all of which have more productive economies? And what lessons can be learned from Japan, the only major developed economy that is less productive than the UK? Host Isabel Berwick speaks to FT senior business writer Andrew Hill to find out what ails Britain. Later, she chats to Leo Lewis, the FT’s Asia business editor, and Richard Milne, Nordic and Baltic bureau chief, to learn how the UK could perform better (or worse…) This is a repeat of an episode published at the end of October, 2023.
Want more? Free links:
Why productivity is so weak at UK companies 
The UK is doing a shoddy job of keeping up with the neighbours 
Sweden is navigating an international identity crisis
Lessons from Japan: High-income countries have common problems 
FT subscriber? Sign up to get Isabel’s Working It newsletter in your inbox every Wednesday: ft.com/newsletters
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.


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TikTok and Instagram are awash with videos about so-called personality hires – young, fun-loving employees whose main contribution to work seems to be… well, ‘vibes’. These videos are tongue-in-cheek, but they raise interesting questions about the role our personalities play at work: how big a factor should personality be in hiring decisions? Can we put a value on being a good colleague? And can being known for your bubbly personality give the impression you don’t know what you’re doing? To find out Isabel speaks to NYU professor Tessa West, who explains why understanding status is crucial to success at work. Isabel also speaks to Bella Rose Mortel, a social media strategist and self-proclaimed personality hire, who explains that charisma alone is no substitute for competence.
Want more? Free links:
Psychological tests can help firms hire better — but accuracy is not guaranteed
Competent jerks have a shelf life in the office
No passion please, we are British
Is Myers-Briggs up to the job?
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
Read a transcript of this episode on FT.com

Hosted on Acast. See acast.com/privacy for more information.

Many managers hate giving feedback just as much as employees hate receiving it. So how can we give our colleagues pointers without upsetting them? Isabel speaks to Joe Hirsch, who helps CEOs and corporate clients design better feedback, to find out why a spirit of partnership is key to making the process more fluent. Later, she speaks to Kim Scott, a former Google and Apple executive, and author of ‘Radical Candor,’ one of the most influential business books of recent years. Kim explains why honest, straightforward feedback is so important – especially when issues of race and gender are involved.
Want to get in touch? Write to Isabel at isabel.berwick@ft.com
Want more? Free links:

Positive feedback: the science of criticism that actually works
Tesla’s Technoking gives lessons on performance reviews
The painful truth about feedback at work
FT subscriber? Sign up to get Isabel’s free Working It newsletter in your inbox every Wednesday: ft.com/newsletters
Credits:
Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.
Read a transcript of this episode on FT.com

Hosted on Acast. See acast.com/privacy for more information.