709 episodes

The UK's first Self Storage Podcast

We interview the world's leading self-storage experts to help you improve your business.

Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue.

Looking forward to sharing this journey with you.

Hacking Self Storage Dean Booty

    • Business

The UK's first Self Storage Podcast

We interview the world's leading self-storage experts to help you improve your business.

Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue.

Looking forward to sharing this journey with you.

    #701 - Is Today a Skip or a Rewind Day?

    #701 - Is Today a Skip or a Rewind Day?

    Good morning, Store Nation!  
    Welcome back to the Hacking Self Storage podcast. I'm Dean Booty, documenting my journey in the self-storage industry, sharing tips to help you maximize your facility's profitability.  
    In this episode, we are talking about a life lesson focused on a daily scorecard and redefining success. Inspired by a podcast I listened to, we'll explore how to evaluate different aspects of life—money, family, friends, happiness, and health—and determine if each day is a "rewind day" worth reliving or a "skip day" to move past. It's a fresh way to balance life's priorities and enhance overall well-being.  
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 12 min
    #700 - We LOST 3,500 Sq Ft … And … It Was My Fault!

    #700 - We LOST 3,500 Sq Ft … And … It Was My Fault!

    Good morning, Store Nation!
    Welcome back to the Hacking Self Storage podcast.
    In this episode, we are talking about how a major mistake in my self-storage business led to losing a £6,000/month customer. I discuss the importance of proactive customer management and sustainable pricing to maintain strong client relationships and avoid similar losses.
    I hope you gain some new knowledge and insight from this episode.
    Give it a listen.
     




    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 25 min
    #699 - 32 Reservations BUT We Lost Sq Ft - Weekly Figures

    #699 - 32 Reservations BUT We Lost Sq Ft - Weekly Figures

    Happy Monday Store Nation!
    Thank you for tuning in to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    Today we are talking about our weekly figures from all our sites.
    I hope you like and enjoy this episode.
    Give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 19 min
    #698 - Don't Run Your Business This Way

    #698 - Don't Run Your Business This Way

    Happy Friday Store Nation!
    Welcome back to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    In this episode, we're diving into the importance of monthly accounts and why relying on yearly accounts can seriously hinder your business. If you're using yearly accounts, you're missing the mark.
    I hope you gain some new knowledge and insight from this episode.
    Please give it a listen.
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 8 min
    #697 - Advertising Authority Ruling ... Aghhh!

    #697 - Advertising Authority Ruling ... Aghhh!

    Good morning, Store Nation!
    Thank you for tuning in to the Hacking Self Storage podcast.
    I'm your host, Dean Booty.
    In this episode, we're addressing a significant issue in the self-storage industry. Recently, the Advertising Standards Authority (ASA) ruled against a self-storage operator for misleading advertising.
    We'll break down the case, emphasize the importance of clear messaging, and share key lessons to help us avoid similar pitfalls and maintain industry standards.
     
    Here's the article: https://www.asa.org.uk/rulings/pink-self-storage-ltd-a24-1231002-pink-self-storage-ltd.html
     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 16 min
    #696 - Ant Hebblethwaite - From DSOC

    #696 - Ant Hebblethwaite - From DSOC

    Ant Hebblethwaite specializes in fire and security remote monitoring, helping clients save on security budgets and improve service levels. With roles ranging from Trainee Engineer to Technical Manager, he is now the Sales Manager at DSOC, Doncaster Security Operations Centre, an NSI Gold ARC.  
    CTSP certified, Ant is an ASyl, a member of the Young Storage Network, and chairs the Security Sector Forum for the SSA UK. Proud dad and husband, he enjoys single malt whisky, football, and snooker, and frequently shares insights on LinkedIn.
     
    On today's Podcast:
    Trends and Observations in the Self-Storage Market Importance of People and Systems in Self-Storage Operations Evolution of Container Sites and Industry Standards Importance of Monitoring for Security and Safety Importance of Monitoring for Fire Safety and Risk Management Pricing and Efficiency of Monitoring Services Growth of DSOC's Involvement in Self-Storage Hustle and Persistence in Business Development Recognition of Efforts and Achievements in Business Development Benefits of Staff Presence vs. Unmanned Sites And more ...  
    Links Mentioned:
     
    Ant Hebblethwaite on LinkedIn: https://www.linkedin.com/in/ant-hebblethwaite/
     
    DSOC Website: https://www.dsoc.uk/
     
    Ant's Email: ant@dsoc.uk

     
    Thanks to our Sponsor!
    Stora: https://stora.co/
    Gavin Shields on LinkedIn: https://www.linkedin.com/in/gavinshields/
     
    Willbox Website: http://willbox.co.uk
    Willbox Email: selfstorage@willbox.co.uk
    Willbox Contact Number: 0800 023 5060
     
    Self Storage Secrets Waitlist: https://shorturl.at/aItlN
    Mr Self Storage: https://www.mrselfstorage.com/
    Dean's Email: deanbooty@icloud.com

    • 41 min

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