Information Systems DIGEST Podcast NTNU - Digital Enterprise

Host Casandra Grundstrom is joined by special guest  Professor Torgeir Dingsøyr. Torgeir is professor in software engineering – agile at the Department of Computer Science, Norwegian University of Science and Technology. He is further adjunct chief research scientist at the SimulaMet research laboratory. His research has focused on teamwork and learning in software development, as well as development methods for large software projects and programs. He has published in the software engineering, information systems and project management fields.
This episode is the first in a planned ongoing series pushing towards education and educational materials in different formats. The purpose of this episode is to discuss qualitative case studies and the intended audience is aimed towards early-stage researchers such as those working on their PhD, master students, or those reflecting on what it means to do a case study. We will be unravelling some of the underlying theoretical and practical mysteries of qualitative case studies by using Torgeir's explanatory (2023) and exploratory (2018) case studies in the context of software development projects. It is recommended to read both of these articles linked below first to better follow along the examples and implications. The theoretical discussion is guided by Yin's (2011) 6-stage process model: plan, design, prepare, collect, analyze, and share.

References:
Explanatory case study https://doi.org/10.1007/s10664-022-10230-6
Dingsøyr, T., Bjørnson, F. O., Schrof, J., & Sporsem, T. (2023). A longitudinal explanatory case study of coordination in a very large development programme: the impact of transitioning from a first-to a second-generation large-scale agile development method. Empirical Software Engineering, 28(1), 1-49.

Exploratory case study https://doi.org/10.1007/s10664-017-9524-2
Dingsøyr, T., Moe, N. B., Fægri, T. E., & Seim, E. A. (2018). Exploring software development at the very large-scale: a revelatory case study and research agenda for agile method adaptation. Empirical Software Engineering, 23, 490-520. 

Dingsøyr, T., Nerur, S., Balijepally, V., and Moe, N. B., (2012). A Decade of Agile Methodologies: Towards Explaining Agile Software Development. Journal of Systems and Software, vol. 85, pp. 1213-1221.

Wohlin, C. (2021). Case Study Research in Software Engineering—It is a Case, and it is a Study, but is it a Case Study?. Information and Software Technology, 133, 106514.

Yin, R. K. (2011). Case Study Research and Applications: Design and Methods. 6th Eds. Sage.

Host Casandra Grundstrom is joined by special guest  Professor Myriam Lewkowicz. Myriam works at Troyes University of Technology where she heads the pluri-disciplinary research group Tech-CICO. She is interested in defining digital technologies to support existing collective practices or to design new collective activities. This interdisciplinary research proposes reflections and approaches for the analysis and the design of new products and services to support cooperative work. The main application domains for this research for the last fifteen years have been healthcare (social support, coordination, telemedicine) and the industry (digital transformation, maintenance). She is a member of the program committees of the main conferences in Cooperative Work, Social Software, and Human-Machine Interaction, chairs the European scientific association EUSSET, and is deputy editor-in-chief of the CSCW journal "The Journal of Collaborative Computing and Work Practices".

In this episode we are inspired by the upcoming ECSCW conference hosted by NTNU in Trondheim this year (2023) from June 5th-9th and thus we examine the historical movements that were formative for the conference and the field. Myriam shares with us her wealth of knowledge and lived-experience in CSCW, with a special emphasis on the community and the orientation towards practice and design.  Consider submitting a workshop proposal, journal paper, poster and more to this welcoming community: deadline is February 20th, 2023.

References:
Lewkowicz, M., & Schmidt, K. (2020). Introducing ‘ECSCW Contributions’. Computer Supported Cooperative Work (CSCW), 29(6), 627-628. 
Lewkowicz, M., and Romain L. "The missing “turn to practice” in the digital transformation of industry." Computer Supported Cooperative Work (CSCW) 28.3 (2019): 655-683
Greif, I. How we started CSCW. Nat Electron 2, 132 (2019). https://doi.org/10.1038/s41928-019-0229-y

More information:
Conference website: https://ecscw.eusset.eu/2023/

CSCW: https://www.eusset.eu/events/summer-school/

Host Casandra Grundstrom is joined by special guest  Associate Professor David Ribes. David joins us from the University of Washington in the Department of Human Centered Design & Engineering and is the deLAB director. He is a sociologist of science and technology and focuses on the development and sustainability of research infrastructures. David's work investigates the long-term changes in objects of research in varying domains including ecology, particle physics, and health (HIV/AIDS).

In this episode, we reflect on (cyber)infrastructures from a sociotechnical perspective. Further considering how what we build for research now impacts the long-term outcomes and what those unintended consequences might be; real-world examples from David's cases are discussed in ecology and health. We then shift to consider the long-now in connection with sustainability and conducting research. 
 
New music made for this podcast from a talented NTNU music student: https://soundcloud.com/demo-little/technological-outbreak
References:
Ribes, D., & Lee, C. P. (2010). Sociotechnical studies of cyberinfrastructure and e-research: Current themes and future trajectories. Computer Supported Cooperative Work (CSCW), 19(3), 231-244.

Ribes, D. and T. A. Finholt (2009). "The Long Now of Infrastructure: Articulating Tensions in Development." Journal for the Association of Information Systems (JAIS): Special issue on eInfrastructures 10(5): 375-398.

Ribes, D. (2017). Notes on the concept of data interoperability: Cases from an ecology of AIDS research infrastructures. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (pp. 1514-1526).

Inman, S., & Ribes, D. (2018). Data Streams, Data Seams: Toward a seamful representationof data interoperability.
More information:
http://www.davidribes.com/ 

Host Casandra Grundstrom is joined by special guest  Professor Minna Isomursu. Minna is a professor at the University of Oulu at M3S the largest software engineering research unit in Finland. Her main research interests are related to software engineering and challenges in development in the health sector. She is particularly interested in using service design as an approach for translating complex ecosystems of stakeholders and their needs for creating value.

In this episode, we reflect on what is connected health and how it connected us (spoiler: Minna was my PhD supervisor). Further considering how service design can be applied to help us to account for perceived value in complex healthcare environments as value does not have the same meaning for everyone. We then shift to consider Minna's recent publication in IJMI about Finnish Physicians and their use of digital media and if it has been disrupted, rupted, or misrupted due to the pandemic. Rounding out our discussion, we ruminate on interdisciplinary research and training as a PhD as well as the boundaries between industry and academia.

Thank you all for listening, hope you all have a nice summer; episodes will resume again in the fall.

More information:
Minna's Twitter @MinnaIsomursuReferences:
Caulfield, B. M., & Donnelly, S. C. (2013). What is connected health and why will it change your practice? QJM: An International Journal of Medicine, 106(8), 703-707.

Häikiö, J., Wallin, A., Isomursu, M., Ailisto, H., Matinmikko, T., & Huomo, T. (2007, September). Touch-based user interface for elderly users. In Proceedings of the 9th international conference on Human computer interaction with mobile devices and services (pp. 289-296).

Isomursu, M., Kuoremäki, R., Eho, J., & Teikari, M. (2022). The effect of Covid-19 in digital media use of Finnish physicians–Four wave longitudinal panel survey. International journal of medical informatics, 159, 104677.

Korhonen, O., Väyrynen, K., Krautwald, T., Bilby, G., Broers, H. A. T., Giunti, G., & Isomursu, M. (2020). Data-driven personalization of a physiotherapy care pathway: Case study of posture scanning. JMIR Rehabilitation and Assistive Technologies, 7(2), e18508.

Stickdorn, M., Hormess, M. E., Lawrence, A., & Schneider, J. (2018). This is service design doing: applying service design thinking in the real world. " O'Reilly Media, Inc.".

Other Links:
https://servicedesigntools.org/

https://www.chameleonsproject.eu/

https://en.wiktionary.org/wiki/ruptive

https://digital-strategy.ec.europa.eu/en/policies/digital-services-act-package

https://www.successclinic.fi/

Celebrating International Women's Month, host Casandra Grundstrom sets out to explore the impact of gender in the greater IS community. Through the research and lived experience of three gender scholars—Associate Professor Silvia Masiero, Assistant Professor Safa'a AbuJarour, & PhD Student Franziska Schmitt—this episode of the IS DIGEST sets out to illuminate the realities of womanhood in academia. While we were sadly unable to procure representation from the entire spectrum of women, know that this podcast agrees with the overwhelming scientific consensus that gender represents a social construct rather than a biological dichotomy.
 
During the episode, we reflect on gender and connected biases, women-related facts in research,  the work carried out by the AIS Women's Network College,  the importance of representation and mentorship, and round out our discussion with ways forward for change.  Will this episode accrue only 77% of the project total episode listens?

Read our amazing guest's biographies here.

More information:
AIS Women’s Network Site: https://www.aiswn.orgTwitter @AISWN_AIS Shout out to those I know working towards gender equality at NTNU:
Professor Letizia Jaccheri - IDUN and gender balancing COST actionProfessor Monica Divitini - research on girls and ITCheck out these great women-oriented research podcasts! 
https://www.cathymazak.com/podcast/https://theresearchher.com/ 
References:
AbuJarour, S. (2020). Social Inclusion of Refugees Through Digital Learning: Means, Needs, and Goals. PACIS 2020 Proceedings. 17.
Ajjan, H., AbuJarour, S., Fedorowicz, J., & Owens, D. (2020). Working from home during the COVID-19 crisis: A closer look at gender differences. AISWN International Research Workshop on Women, IS and Grand Challenges 2020. 
Gupta, B., Loiacono, E. T., Dutchak, I. G., & Thatcher, J. B. (2019). A field-based view on gender in the information systems discipline: preliminary evidence and an agenda for change. Journal of the Association for Information Systems, 20(12), 2.

Loiacono, E., Iyer, L. S., Armstrong, D. J., Beekhuyzen, J., & Craig, A. (2016). AIS Women’s Network: Advancing Women in IS Academia. Communications of the Association for Information Systems, 38, pp-pp. 
Masiero, S., and Aaltonen, A. (2020). Gender Bias in Information Systems Research: A Literature Review". AISWN International Research Workshop on Women, IS and Grand Challenges. 2. 
Schmitt, F., Sundermeier, J., Bohn, N., & Morassi Sasso, A. (2020). Spotlight on women in tech: Fostering an inclusive workforce when exploring and exploiting digital innovation potentials. ICIS.
Serenko, A., and Turel, O. (2021). “Why are Women Underrepresented in IT? The Role of Implicit and Explicit Gender Identity.” JAIS, 22(1), 41-66.
Vainionpää, F; Iivari, N; Kinnula, M; and Zeng, X, (2020). "IT is not for me - Women's Discourses on IT and IT Careers" (2020). ECIS.

Host Casandra Grundstrom is joined by special guest  Assistant Professor Lauren Waardenburg. She is an assistant professor at IESEG School of Management in Lille, France. Her main research interests are related to the role of technology for occupational emergence and change, the reconfiguration of work and organizing due to intelligent technologies, and the duality of the physical and the digital. She has a specific interest in using ethnography as a research method for studying technology in practice.

In this episode, we hear about Lauren's extreme AI work environment cases which offers a fascinating look at the Dutch police force and KLM, we review different perspectives on AI and work (including the cliché of AI replacing us in our jobs),  the methodological aspects of using ethnography (as Lauren does) along with managing the challenges of accessing captivating cases, finally we consider the positioning of IS to study AI as a tool. Lucky us!

References:
Leonardi, Paul M., Crossing the Implementation Line: The Mutual Constitution of Technology and Organizing Across Development and Use Activities (January 28, 2009). Communication Theory, Vol. 19, No. 3, pp. 277-310, 2009 , Available at SSRN: https://ssrn.com/abstract=1334082
Waardenburg, L., Huysman, M., & Agterberg, M. (2021). Managing AI Wisely: From Development to Organizational Change in Practice. Edward Elgar Publishing. 
Waardenburg, L., Huysman, M., & Sergeeva, A. V. (2021). In the land of the blind, the one-eyed man is king: Knowledge brokerage in the age of learning algorithms. Organization Science.  
Waardenburg, L., Sergeeva, A., & Huysman, M. (2018, December). Hotspots and blind spots. In Working Conference on Information Systems and Organizations (pp. 96-109). Springer, Cham. 
Waardenburg, L., Sergeeva, A., & Huysman, M. (2018). Digitizing crime: How the use of predictive policing influences police work practices. In 34th European Group for Organizational Studies (EGOS) Colloquium: Surprise in and around Organizations: Journeys to the Unexpected. 
Willcocks, L.  (2020). Robo-Apocalypse cancelled? Reframing the automation and future of work debate. Journal of Information Technology, 35(4), 286-302.

Other References:
Trondheim Bus: https://beta.atb.no/pilotprosjekter/europas-forste-selvkjorende-buss-pa-bestilling