EPISODE#173: Building Champions in the Workplace HOA - It's A True Story Podcast

Regan Brown, Host, and Bill Mann, President of The G.B. Group Construction & Painting, interview Tasha Parmelee, President of Next Step Community Management. They discuss the role of technology in customer service and the importance of maintaining human interaction in the HOA industry. Chapters 00:00 Introduction and Background04:05 Prompt for Writing about Technology and Customer Service06:20 The Role of Technology in Customer Service08:27 Balancing Automation and Personal Touc...