42 min

170 Jennifer Chiang Startup Guide to Customer Success Helping Sells Radio

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Jennifer Chiang and I just geeked out on customer success. Jennifer is director of customer success at Yup and just published a book called, "The Startup’s Guide to Customer Success: How to Champion the Customer at Your Company.” So, of course that’s what we did. 
 
More about Jennifer: 
Her book: guidetocustomersuccess.com
On Linkedin: https://www.linkedin.com/in/jennifer-chiang/


This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

Jennifer Chiang and I just geeked out on customer success. Jennifer is director of customer success at Yup and just published a book called, "The Startup’s Guide to Customer Success: How to Champion the Customer at Your Company.” So, of course that’s what we did. 
 
More about Jennifer: 
Her book: guidetocustomersuccess.com
On Linkedin: https://www.linkedin.com/in/jennifer-chiang/


This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

42 min