Beyond The Brand - Secrets To Securing Lifelong Customers Nemo Radio

It all started with a malfunctioning garage door opener, a desperate call for help, and two vastly different experiences that revealed invaluable insights into customer service, branding, and how we treat our clients.

What You'll Discover:

🛠️ 02:01 - Understanding Your Customers' Mindset: The importance of considering your clients’ emotional state during stressful situations.

📞 06:04 - Free Troubleshooting Builds Trust: How one company used free phone support to gain my trust and secure my loyalty.

💸 11:50 - Honesty Over Short-Term Profit: Why being truthful with prospects about their real needs can be a long-term brand builder.

🐑 12:15 - Don't Shave the Sheep: How treating clients fairly and meeting their needs leads to lasting relationships and referrals.

Discover how a PhD-level crash course in garage door issues taught me some unforgettable customer service lessons you can apply directly to your business!


WHERE YOU CAN FIND JOHN NEMO
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FREE BOOKS FROM JOHN NEMO
📚 Content Marketing Made Easy!
📚 How To Use LinkedIn for Business, Sales & Marketing
📚 LinkedIn Lead Generation for Business Coaches & Consultants
📚 LinkedIn Lead Generation for Franchise Consultants
📚 The Ultimate LinkedIn Profile Template