Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg The Refrigeration Mentor Podcast

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In this episode of The Refrigeration Mentor podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited with some tips and step-by-step walkthroughs to help supermarket refrigeration technicians - new and experienced - master your own process on any service call. These tips will help you troubleshoot more easily, problem-solve faster and greatly reduce your time on service calls. All of this, of course, will further your career as a supermarket refrigeration technician, meaning greater advancement, better customer relationships and much higher income potential.
In this episode, Trevor and Andrew discuss:
-A step-by-step walkthrough of an efficient service call
-Importance of good communication with a customer
-Questions to ask a customer to assess a service call
-How to do an effective visual inspection
-Why to divide your tools into different sets
-Importance of understanding electrical circuits
-Providing highly detailed invoices to customers
-Understanding controls
-Not just repairing problems, but determining why the problem occurred
-Finding a mentor in the refrigeration trade
-Creating a service call checklist
Helpful resources & links:
Andrew Freeburg on LinkedIn
Refrigeration Mentor on Instagram
Refrigeration Mentor YouTube Channel
Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More Here
Learn More About Refrigeration Mentor: https://refrigerationmentor.com/
Get your FREE Service & Compressor Troubleshooting Guide: Access Here