GlideChat GlideFast Consulting

In this episode of GlideChat, GlideFast CEO Michael Lombardo and Kali Alexander, Account Executive and Customer Advocate at GlideFast, explore the transformative power of ServiceNow and discuss the journey towards a more efficient, low-code platform. Kali and Mike share personal challenges they have overcome to get where they are today, showcasing the resilience and dedication required to succeed in both life and business. Tune in for a compelling conversation that blends professional insights, personal stories, and practical advice for navigating challenges and achieving your goals in the ServiceNow space.

In this episode of GlideChat, Brett Karl, VP of Solution and Alliances at GlideFast, sits down with Guillaume Seynhaeve, VP of Alliance and Marketing at 3CLogic, to dive deep into the transformative world of AI-powered contact center solutions integrated with ServiceNow. Discover how 3CLogic's innovative approach not only enhances customer and employee experiences but also seamlessly integrates with ServiceNow to optimize operational efficiencies and drive significant ROI. From the fascinating origins of 3CLogic to its role as a trendsetter in cloud-hosted services, this conversation sheds light on leveraging AI to revolutionize contact centers and adapt to industry-specific needs.

Join hosts Joshua Young, SVP of Solutions Consulting and Innovation at GlideFast, and Paul Grupe, VP of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat, where they delve into the latest innovations and trends in the ServiceNow ecosystem. From AI-driven support solutions to procurement streamlining, discover valuable insights and firsthand experiences shared by seasoned experts. Plus, discover the secrets behind GlideFast's renowned culture and customer success stories firsthand.

Join Jacob Benker, Vice President of Professional Services at GlideFast, and Chris Tessier, Director of Solutions Consulting at GlideFast, as they take over for the Mayor in this episode of GlideChat and discuss the latest developments in the ServiceNow ecosystem. The discussion highlights advancements in core platform areas like service mapping and event management, and anticipates upcoming features in the Washington release. Discover how ServiceNow's GenAI is set to revolutionize predictive analytics, enhancing incident management and event correlation for proactive problem-solving. Looking ahead to the Knowledge conference, Benker and Tessier share their excitement for engaging discussions and driving value for customers.

GlideFast CEO Mike Lombardo joins Pitchfire CEO Ryan as they delve into the world of high agency in sales and prospecting. From creative outreach tactics to crafting unique pitches, discover how embracing high agency can revolutionize your approach to business development. Whether you're navigating the ServiceNow ecosystem or venturing into new territories, learn how to infuse your brand with a distinct flavor that resonates with your audience and sets you apart in the competitive landscape of modern business.

In this episode of GlideChat, Mike Lombardo, CEO of GlideFast, and Beau Bramlet, Sr. Director / Principal Architect ServiceNow at Northwestern Mutual, delve into the intricacies of navigating digital transformation with ServiceNow. From leveraging the power of AI to ensuring data quality, they explore the essential steps for organizations to prepare for the future. They also discuss the unique hybrid model for service delivery, blending in-house expertise with strategic partnerships to drive innovation and efficiency. Tune in to discover how ServiceNow is revolutionizing workflows and empowering businesses to achieve their objectives seamlessly.