10 episódios

Every month on the Inside Health Care podcast, the NCQA Communications team interviews the health care industry’s most prolific thought leaders to extract their secrets on how they work to improve health care quality. Listeners can count on us for up-to-date information on everything from delivery reform to patient experience.

Inside Health Care: Presented by NCQA NCQA Blog

    • Saúde e fitness

Every month on the Inside Health Care podcast, the NCQA Communications team interviews the health care industry’s most prolific thought leaders to extract their secrets on how they work to improve health care quality. Listeners can count on us for up-to-date information on everything from delivery reform to patient experience.

    Inside Health Care #0033: NCQA Innovation Award Winners

    Inside Health Care #0033: NCQA Innovation Award Winners

    In this episode of “Inside Health Care,” Dr. Christopher Grimsrud, of Kaiser Permanente Northern California; Dr. Pallavi Kamjula, of Arnot Ogden Medical Center; and Nick D’Ambra, of WellCare Health Plans, Inc., discuss their NCQA Innovation Award-winning projects with Matt Brock, NCQA Director of Communications. The awardees talk about the motivations, goals and future plans of their projects. Click here to learn more about the 2019 NCQA Innovation Award winners.
    The NCQA Innovation Awards recognize NCQA-Accredited health plans and NCQA-Recognized practices for implementing leading-edge strategies that improve both quality and value. The awards also recognize organizations that support delivery system redesign and patient engagement initiatives (including digital engagement strategies) to help drive better integration across the delivery system and support person-centered care. Apply for the 2020 NCQA Innovation Awards here: www.ncqa.org/innovationawards.
    Don’t forget: Quality Talks 2020 is April 28. Register at www.qualitytalks.org.

    • 23 min
    Inside Health Care #0032: Katharine Iskrant, Healthy People, Inc.

    Inside Health Care #0032: Katharine Iskrant, Healthy People, Inc.

    In this episode of “Inside Health Care,” Katharine Iskrant, Practice Leader of Healthy People, Inc., joins Matt Brock, NCQA Director of Communications, for a conversation about the benefits of electronic clinical data system reporting for federal and state stakeholders, health plans, providers and patients. Katharine talks about her experiences as a certified compliance HEDIS auditor and how she works with health plans to improve the quality of care.
    She also discusses the challenges health plans face when gathering data for the new ECDS measures and how they can prepare for the imminent mandatory requirement of ECDS reporting. Learn what Katharine and Matt have to say about the future of HEDIS and what initially spurred Katharine to tackle health care quality.
    Don’t forget: Quality Talks 2020 is April 28. Register at www.qualitytalks.org.

    • 27 min
    Inside Health Care #0031: Catherine Macpherson, Mom’s Meals

    Inside Health Care #0031: Catherine Macpherson, Mom’s Meals

    In this episode of “Inside Health Care,” Catherine Macpherson, Vice President of Product Strategy and Development and Chief Nutrition Officer of Mom’s Meals, joins Matt Brock, NCQA Director of Communications, to discuss how Mom’s Meals is addressing social determinants of health. What began as acts of kindness for family members transitioned to a company that provides home-delivered meals for health plans, AAAs and state governments, case managers and caregivers.
    Catherine tells us the role of nutrition in health, how having access to nourishing food improves our well-being and how social determinants of health affect health outcomes. We also discuss health plans’ increasing investment in preventive health and how federal and state policy affect the mission of Mom’s Meals.
    Click the link below to learn more about Mom’s Meals story.
    Don’t forget: Quality Talks 2020 is April 28. Register at www.qualitytalks.org.

    • 27 min
    Inside Health Care Episode #0030: Peggy O’Kane, New Year’s Excitement, Concerns, and Resolutions

    Inside Health Care Episode #0030: Peggy O’Kane, New Year’s Excitement, Concerns, and Resolutions

    On this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, and Frank Micciche, NCQA VP of Public Affairs and Communications, discuss challenges and exciting developments in health care and at NCQA in 2020.
    Peggy talks about the role technology companies will play in health care and voices her excitement (and concerns) about who will provide health insurance options in the future. Peggy also discusses NCQA’s recent reorganization and efforts to recruit a Chief Product Officer and Director of New Products, the future of the Affordable Care Act, NCQA’s recent sickle cell disease research… and her personal New Year’s resolutions.
    Click the link to listen to the conversation. Don’t forget to rate us!

    • 30 min
    Inside Health Care Episode #029: Shari Davidson, City of Alexandria, VA

    Inside Health Care Episode #029: Shari Davidson, City of Alexandria, VA

    In this episode of “Inside Health Care,” Shari Davidson, Head of Benefits for the city of Alexandria, VA, and Matt Brock, NCQA Director of Communications, discuss delivering high-quality health care to more than 3,500 Alexandria city employees.
    Shari talks about the top priorities she implemented that promote the physical, emotional, and financial wellbeing of employees. She discusses how Alexandria, VA changed its open enrollment process from a manual to an electronic system and provided enrollees access to an online benefits decision support tool to help them make more informed health plan choices. She also shares how the city’s expanded wellness program and focus on helping employees shop for top doctors led to their improved health.
    Click the link below to learn more about Shari’s drive to improve health care for Alexandria city employees.

    • 22 min
    Inside Health Care Episode #028: Peggy O’Kane, Health Care Heroes

    Inside Health Care Episode #028: Peggy O’Kane, Health Care Heroes

    In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, and Frank Micciche, NCQA VP of Public Affairs and Communications, begin with a discussion about the concept of “quality-adjusted life year (QALY)” and Massachusetts Governor Charlie Baker’s bill proposing new health care legislation that would require providers and insurers to spend more on primary care and behavioral health in that state.
    Peggy also discusses her health care heroes and her commitment to meditation, and touches on the beginnings of NCQA.
    Click the link to listen to their conversation. Don’t forget to rate us!

    • 26 min

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