Leveraging Process Engineering and Lean Six Sigma Methodologies with Nicholas Zeisler GlobalEdgeTalk

In this episode of GlobalEdgeTalk, host Alex Romanovich welcomes guest Nicholas Zeisler to discuss the topic of customer experience (CX) on a global scale. Nicholas, a fractional and former full-time Chief Customer Officer who has worked with major brands like Dell and HP, is now a principal of Zeisler Consulting, where he consults on CX worldwide. He is also the author of a book on the topic of CX, titled "W're Doing CX Wrong and How to Do It Right."Nicholas's diverse background sets him apa...