Linda McAuley champions the cause of consumers in Northern Ireland, helping them to solve their problems, make the right choices and avoid the pitfalls.
Energy Prices, Housing Rights, Student Tax, Pensioners Parliament
With the news this week of significant gas price hikes in The Ten Towns Network area, Utility Regulator John French is live to discuss the effect this will have on the average annual household gas bill.
Student tax and accommodation; Mary Bingham of Housing Rights explores one listener's letting agent query, and shares tips for students when signing the lease on rented accommodation. Tax expert Adrian Huston, looks at student tax refunds, claiming tax back from the Irish Revenue, and who is eligible.
With the Chancellor Rishiu Sunak this week breaking the ‘Triple lock’ promise on State Pension increases, meaning it will be suspended for one year, and the rise will be 2.5%, lecturer in Social Policy at the Ulster University Goretti Horgan, explains the background to the introduction of the Triple Lock over a decade ago.
The Pensioners Parliament returns on the 17th of September, taking place this year in the NI Assembly Chamber at Stormont. Eithne Gilligan of Age NI looks at what the Parliament will discuss and asks, are we well prepared in Northern Ireland for an aging population?
Pharmacies, MOTs, Electoral Register, Housing Rights
Community pharmacy; with the Health Minister warning of a risk to patients if pharmaceutical firms go ahead with plans to withdraw medicines due to the NI Protocol, Dr Terry Maguire
looks at the recent General Pharmaceutical Service statistics for Northern Ireland.
The Electoral Register; Virginia McVey, Chief Electoral Officer for Northern Ireland, looks at why we need to be on the register, what you need to do to ensure your identity can be checked, and it's necessity for enrolment in the High Street Voucher Scheme.
Have you tried to book an MOT test recently? With many listeners' contacting On Your Behalf due to an MOT booking backlog, Jeremy Logan of DVA looks at where the problem lies and how it can be resolved.
And, for university students, September is the month for Fresher's Week and moving into Halls of Residence or a rented flat. Mary Bingham of Housing Rights discusses student accommodation and looks at one listener's letting agent issue.
Uniform Costs and the Ryanair Withdrawal
Families under pressure with uniform costs and rising energy bills.
PIP Assessment, TV Licences, School Laptops, Students
Linda hears from listener Louise, who on behalf of her friend Roisin, wants to know why Personal Independence Payment assessments here are being cancelled at short notice, with Rachel Jeffers of the Law Centre NI live.
With a groundbreaking agreement now reached between the RNIB, TV Licensing and the Health and Social Care Board, making the process of applying for a Blind Concession TV Licence easier, Robert Shilliday, RNIB NI Interim Director along with Professor Jonathan Jackson, Head of Optometry at the Royal Victoria Hospital in Belfast, discuss these changes.
As a new University term is on the horizon, Linda speaks to Policy and Practitioner Support Officer for Housing Rights Faith Westwood, and QUB Student Union President Katie Ní Chléire, on tips for students when renting accommodation, landlord rights, and what help is available.
Plus, BBC Consumer Affairs Correspondent Colletta Smyth talks QR codes and Lindsey Parslow of the charity Business2Schools, talks the success of the BBC campaign, 'Make a Difference Give a Laptop'.
Construction, Equity Release, EU Settlement Scheme
EU Citizen Settlement Status deadline; Barbara Muldoon of the Childrens Law Centre, chats to Will on the significance of this deadline, for every EU citizen living in the UK. This includes any EU citizen living here, in Northern Ireland.
Stobart Air collapse; travel expert Simon Calder, reflects on last week's news of the company's collapse, new route provision from Belfast City Airport and summer travel plans.
Construction industry changes; Mark Spence, Managing Director of the Construction Employers' Federation, sheds light on the huge price rise, and shortage of construction materials and what consumers should do.
Consumer Council financial pilot scheme for young people; Scott Kennerly of the council, chats to Will about the new scheme being rolled out in several post primary schools, and the importance of a move to help teenagers here, understand financial matters.
Equity release; independent financial advisor Alice Gavin, shares with Will, how equity release works, the risks, and what to expect from an equity release advisor.
Co-Ownership, Scams, Staycations
With scams becoming more clever, and scammers more sophisticated, PSNI Superintendent Gerard Pollock raises awareness of a recent scam involving criminals posing as police officers.
Linda also hears from a listener, whose National Insurance number was used by someone in London to claim benefits. Plus, with number spoofing on the increase, should you trust the number that comes up on your phone? Tony Neate of Get Safe Online provides top tips on how to avoid falling victim.
How to get onto the housing ladder with Co-ownership, a scheme that allows first time buyers a deposit free way of buying a home. Director of Co-ownership customer services Glynis Hobson, answers your questions and explains the scheme.
With the Holiday at Home Voucher Scheme launching in the autumn, to drive demand after the summer season, CEO NI Tourism Alliance Joanne Stuart discusses staycations, and when the tourism industry will be ready to welcome the public back.