12 episódios

Scaling Research is a podcast about how to successfully make UX research happen at scale.

Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!

Scaling Research Roy Opata Olende

    • Tecnologia

Scaling Research is a podcast about how to successfully make UX research happen at scale.

Every episode, you'll hear from Research Ops and UX Research practitioners. We'll uncover their strategies, process, lessons learned, and (hopefully) have some fun along the way!

    S2 E4 - The Importance of Career Growth Paths in Research Ops w/ Tim Toy

    S2 E4 - The Importance of Career Growth Paths in Research Ops w/ Tim Toy

    For more info, head to www.scalingresearch.com.

    In today’s episode, I’m chatting with Tim Toy. Tim runs Research Ops at Airbnb. He's been in the ReOps field for over a decade and has a wealth of experience.

    In our chat, Tim talks about:


    Moving from HR recruiting into UX and Research Ops
    Defining the roadmap for Research Ops at Airbnb
    Establishing the importance of career growth paths for ReOps
    The ubiquity of problems in Research Ops across different companies
    ReOps as a proactive partner for the UX research function


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    • 41 min
    S2 E3 - Building Cross-Functional Partnerships w/ Cory Weissenborn

    S2 E3 - Building Cross-Functional Partnerships w/ Cory Weissenborn

    For more info, head to www.scalingresearch.com.

    In today’s episode, I’m chatting with Cory Weissenborn. Cory runs Research Ops at Credit Karma. She has a wealth of experience having worked in Ops for companies of different sizes in a range of industries.

    In our chat, Cory talks about:


    The value of Research Ops vs the research coordinator role
    What projects she tackled when starting her current Ops role
    The importance of building relationships with cross-functional partners


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    • 33 min
    S2 E2 - Maturing a Research Ops Practice w/ Kate Towsey

    S2 E2 - Maturing a Research Ops Practice w/ Kate Towsey

    For more info, head to www.scalingresearch.com.

    In today’s episode, I’m chatting with Kate Towsey. Kate is the Research Ops Manager at Atlassian and the catalyst behind the Research Ops community. If you've Googled Research Ops, she's probably one of the first names that comes up.

    Kate's wide-ranging path into Ops gives her a unique lens on this work. In our chat, Kate shares about:


    Research Ops vs research admin
    The importance of learning how to manage a team
    Creating research systems vs individual research resources...and much more


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    Send in a voice message: https://anchor.fm/scalingresearch/message

    • 38 min
    S2 E1 - Research Ops Models w/ Kim Porter

    S2 E1 - Research Ops Models w/ Kim Porter

    For more info, head to www.scalingresearch.com.

    In today’s episode, I’m chatting with Kim Porter who leads Research Ops at BT. 

    We chat about her journey into this role and then discuss Research Ops models. If you're considering launching a Research Ops practice at your company, Kim also has some very handy tips for how to frame that role.


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    • 42 min
    S1 E8: Season 1 Wrap w/ Roy Opata Olende

    S1 E8: Season 1 Wrap w/ Roy Opata Olende

    **Season 2 starts next week**

    In this short episode, I quickly review Season 1 (yes, this podcast thing-y has seasons) and share some changes for Season 2.

    If you're enjoyed this podcast, I'd like your help. I'm constantly searching for guests: if you or a friend is a good fit for this podcast, let me know. Twitter is the easiest way to contact me (@royolende) and email also works (opata.olende@gmail.com). 


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    Send in a voice message: https://anchor.fm/scalingresearch/message

    • 5 min
    S1 E7 - The UX Research Coach w/ Chris Spalton

    S1 E7 - The UX Research Coach w/ Chris Spalton

    Today, I'm joined by Chris Spalton. Chris is a UX research coach at Redgate. While not a traditional Research Ops role, there’s lots of commonality between his position and some of what tends to fall under the Research Ops function.

    In this episode we talk about:


    The purpose of his role
    His journey to becoming a UX research coach
    The overlap between his role and Research Ops
    His plans for the future of this role

    For more advice and info about Research Ops:


    Subscribe to the podcast.
    Check out my System17 blog & newsletter.


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    Send in a voice message: https://anchor.fm/scalingresearch/message

    • 44 min

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