Tiago Dalvi is the solo founder and CEO of Olist — Brazil’s leading e-commerce operating system, serving 45,000+ merchants and processing 60 billion reais annually in Brazil’s $60B+ e-commerce market. Olist has raised $314M from SoftBank, Wellington Management, Goldman Sachs, Valor Capital Group, and Accel partner Kevin Efrusy.
In this episode, Tiago shares how Olist went from a single storefront to a multi-product operating system for 45,000+ merchants, the three pillars of high-performing boards and why the best ones keep evolving, the M&A integration playbook including why protecting new acquisitions from the gravitational pull of core operations is critical and why earnouts are so tricky to get right, Olist’s vision of intelligent commerce and how AI-powered decision-making could reshape SMB operations across Latin America’s fragmented ecosystem, and the investor breakup playbook — why Tiago parts ways with board members he “really likes,” what tough conversations are required when someone who got you to $10M isn’t right for $100M, and how secondaries help recycle the cap table without burning bridges.
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Information
- Show
- Published26 August 2025 at 13:41 UTC
- Length1hr 14min
- Season4
- Episode15
- RatingClean