22 min
103. Case Study: Ben The Bottleneck Leader UpSkill Talks
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- Management
This episode is about Ben the bottleneck leader.Ben handles all the clients and finds his work piling up, while the people he manages are sitting there twiddling their thumbs with no work to do. To make matters worse, all the clients come to Ben, not the people who are supposed to be managing the clients. What can Ben do? In this episode, we discuss...1. WHY IS THIS HAPPENING?- A lack of confidence in his team - The company is lacking a system, or not using their system. B...
This episode is about Ben the bottleneck leader.Ben handles all the clients and finds his work piling up, while the people he manages are sitting there twiddling their thumbs with no work to do. To make matters worse, all the clients come to Ben, not the people who are supposed to be managing the clients. What can Ben do? In this episode, we discuss...1. WHY IS THIS HAPPENING?- A lack of confidence in his team - The company is lacking a system, or not using their system. B...
22 min