Elevate: The Official Podcast of Elite Agent Magazine

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Elevate: The Official Podcast of Elite Agent Magazine Podcast

Real Estate Agency Professionals: Get ready to take your results to the next level! This is Elevate - the official podcast of Elite Agent Magazine for sales professionals, property management professionals and business leaders. We bring you behind the scenes coaching, news analysis, and exclusive interviews, and more to help you list more, sell more and lead the market. To subscribe to Elite Agent Magazine visit eliteagent.com/subscribe.

  1. 20 SEPT

    Adrian Knowles: Lessons on leadership, vision and values

    In this episode of the Elevate podcast with Steve Carroll, Adrian shares his insights on leadership, where the industry is headed and the trends he’s currently seeing. Adrian discusses the importance of maintaining passion in real estate, fostering a culture of continuous learning, and adapting to changing market conditions. He also talks about the significance of work-life balance and the power of stoic philosophy in navigating the challenges of the industry. "If you don't have that passion, this business is not for you. I can encourage anyone to do anything, but find that passion and just play hard to that." - Adrian Knowles 10 things you'll learn in this episode: * The importance of loving the prospecting side of real estate for success.Timestamp: 3-minutes * How treating your profile as a business plan can pay dividends in the long run.Timestamp: 4-minutes * The value of doing a good job for clients as the best form of profile building.Timestamp: 7-minutes * Strategies for managing burnout and maintaining work-life balance in real estate.Timestamp: 13-minutes * Insights on the current state of the luxury real estate market in Sydney.Timestamp: 17-minutes * The importance of raising the bar for entry into the real estate industry.Timestamp: 21-minutes * How aligning all stakeholders towards the same client-focused goal can lead to success.Timestamp: 24-minutes * The potential application of stoic philosophy to improve mental health in the industry.Timestamp: 26-minutes * Why attracting more business-minded individuals to real estate ownership is crucial.Timestamp: 30-minutes * Advice for newcomers entering the real estate industry.Timestamp: 33-minutes Links HarcourtsAdrian Knowles on LinkedIn

    35 min

  2. 13 SEPT

    Rachel Atkin: 10 Powerful Lessons to Redefine Property Management Growth in any market

    From hyper-growth strategies that'll supercharge your rent roll to mastering the art of personal branding in a digital age, this episode of The Elevate Podcast hosted by Samantha McLean is a goldmine of practical wisdom. Highlighting personal branding, work-life balance, and practical strategies for rent roll growth, Rachel provides actionable advice for property management professionals and leaders, including some of the challenges and changes in Victorian legislation and the importance of psychological safety and mental well-being in the workplace. Whether you're an experienced professional or just starting out, Rachel's two decades of experience offer incredible and actionable insights to elevate your career. "When we lose business, we're grateful for the opportunity, and we can always go back. And I think those relationships stick most. When you turn a negative relationship or a bad service experience into a positive, they're likely to be your most referring clients." - Rachel Atkin 10 things you'll learn in this episode: * The importance of connecting with people - and seeing potential in every opportunity when growing a rent roll.Timestamp: 5-minutes * How to use creative referral sources, like a community market, to build your network.Timestamp: 6-minutes * The importance of psychological safety and mental well-being in property management teams.Timestamp: 7-minutes * Strategies for simplifying complex processes in property management, including embracing ChatGPT for repetitive tasksTimestamp: 9-minutes * The importance of personal branding for property managers, including some tips for elevating your brandTimestamp: 14-minutes * Rachel’s best tips and strategies to grow a rent roll in any market.Timestamp: 16-minutes * Tactics for securing new managements when facing competition with lower fees.Timestamp: 20-minutes * Why Rachel likes to time block and turn off email notifications at timesTimestamp: 24-minutes * The Five-minute tip that Rachel uses to help the team get the most out of the day.Timestamp: 25-minutes * How to handle overwhelm and get clarityTimestamp: 27-minutes Links and Resources mentioned * Cut the noise: Better Results, Less Guilt - Chris Helder * I get you: How communication can change your destination - Warren Tate * ChatGPT Connect with Rachel * LinkedIn

    31 min

  3. 6 SEPT

    Michelle Tynan: 10 key lessons from Elite Retreat

    In this Elevate podcast episode, guest host Steve Carroll interviews Michelle Tynan from the REIT reflecting on their time at the Elite Retreat conference on Hayman Island. Michelle shares key insights from the conference's "genius moves" theme and discusses how she plans to apply these lessons to benefit Tasmania's real estate industry. She highlights the importance of leadership, team building, and harnessing the potential of AI in real estate businesses. Michelle also talks about the significance of data analysis and number crunching in driving business success as well as surrounding yourself with people who are going to lift you up. "If you're really serious about what you want your business to be and how you want it to get there, for me, Elite is certainly one step in that pathway that you can certainly count on to give you those insights." - Michelle Tynan 10 things you'll learn in this episode: * The importance of work-life balance and taking time off to be a better leader.Timestamp: 9-minutes * How to approach problem resolution by focusing on simple communication.Timestamp: 10-minutes * The value of continuous self-improvement for industry leaders.Timestamp: 11-minutes * Insights on building the right team and surrounding yourself with people who complement your skills.Timestamp: 16-minutes * The growing importance of AI in the real estate industry and how to navigate its changes.Timestamp: 23-minutes * The power of storytelling in business and looking forward with perception.Timestamp: 26-minutes * How to use data and numbers to add value to your real estate business.Timestamp: 32-minutes * The importance of collaboration and sharing successes within the industry.Timestamp: 36-minutes * Why continuous professional development should be embraced rather than seen as a box-ticking exercise.Timestamp: 35-minutes * The benefits of attending industry events like Elite Retreat for both real estate professionals and industry providers.Timestamp: 39-minutes Links * Real Estate Institute of Tasmania * Michelle Tynan on LinkedIn

    40 min

  4. 30 AUG

    Gavin Rubinstein: 10 lessons in building empires, mastering resilience, and maintaining the passion

    But while an obsession with detail has become Gavin Rubinstein’s calling card, the true mark of success is the ability to balance ambition with life’s demands. In this podcast episode, Gavin Rubinstein, a top real estate agent and founder of The Rubinstein Group, shares insights from his 17-year career in Sydney's luxury property market. He discusses the importance of continuous learning, maintaining work-life balance, and building a strong personal brand. In an open conversation with The Elevate Podcast host Samantha McLean, he also touches on his recent business expansions, including opening new offices and mentoring rising talent. You’ll also get some great tips on why you should treat your personal profile as a business plan, how to have a more deliberate approach to preventing burnout and why turning down some clients can be necessary if it doesn’t align with his energy and values. “Make no mistake, the best way to build profile is to do a good job for your client, is to make a phone call, is to get a really good listing and is to sell a property for a great outcome where the client is extremely happy and they tell people about it”- Gavin Rubinstein 10 things you'll learn in this episode: * The importance of loving the prospecting side of real estate.Timestamp: 3-minutes * How treating a profile like a business plan can pay dividends.Timestamp: 4-minutes * The challenges and rewards of building a social media following in real estate.Timestamp: 5-minutes * The significance of doing a good job for clients as the best form of profile building.Timestamp: 7-minutes * How Gavin manages burnout and maintains work-life balance.Timestamp: 13-minutes * The current state of the luxury real estate market in Sydney.Timestamp: 17-minutes * Key advice for agents looking to step up into leadership or start their own business.Timestamp: 20-minutes * The importance of identifying and seizing opportunities in the market.Timestamp: 23-minutes * Why understanding both sales and marketing is crucial for top agents.Timestamp: 26-minutes * The value of gratitude and reflection in maintaining passion for the industry.Timestamp: 28-minutes Links * Mark McLeod and Gavin Rubinstein at Elite Retreat * Adam Regan joins The Rubinstein Group * Gavin on Instagram * The Elevate Podcast - Aiming higher * The Elevate Podcast - What it takes * The Elevate Podcast - Cultivating High Performance Teams

    33 min

  5. 16 AUG

    Peter Hooymans: Coaching, Culture, and Calculated Risks – A 30-Year Real Estate Journey

    Those principles form the foundation of this episode of the Elevate podcast, hosted by Samantha McLean. Celebrating 30 years of MRE, Peter shares invaluable insights on leadership, culture, and the power of technology in transforming a real estate business. He takes a deep dive into the importance of team building, the role of mentorship in personal and professional growth, and why embracing change has been key to MRE's success. Peter also reveals what he believes were his early ‘genius moves’—the key decisions and actions that led to remarkably positive outcomes. These include tips on scaling operations, leveraging technology, and the importance of a client-first mindset. “We sought out a Rockefeller Habits trained coach. He came in for a couple of years and he was very ‘A team’ and ‘B team’. 'And he goes, I'll be back in four weeks. The B players need to be gone. If they're not gone, I'm not coaching anymore.” - PETER HOOYMANS 10 things you’ll learn in this episode: 1. How Melbourne Real Estate began when Peter was just 20 years oldTimestamp: 3-minutes. 2. How a chance meeting at a pub led to Peter selling Australian property to ex-pats in Dubai, significantly boosting businessTimestamp: 11-minutes. 3. How investing in coaching and mentorship became pivotal (and was a genius move for the MRE business!)Timestamp: 15-minutes. 4. The transition from selling individual houses to multi-million-dollar townhouses to entire buildings over a short period of 4-5 yearsTimestamp: 17-minutes. 5. The role of technology in revolutionising property managementTimestamp: 25-minutes. 6. When your culture is so good, someone does cartwheels in the officeTimestamp: 28-minutes. 7. How early adoption of video to showcase rental properties as early as 2010 paid off, as well as empowering staff to do their own videosTimestamp: 38-minutes. 8. The challenges and rewards of starting a company podcast.Timestamp: 34-minutes. 9. Reflections and perspectives on multi-generational workplace dynamicsTimestamp: 41-minutes. 10. The key to long-term success in real estate: perseverance, tenacity and setting ambitious goalsTimestamp: 45-minutes. Links and resources mentioned * Connect with Peter Hooymans * The Rockefeller Habits System * Caliper Profiling System * Fiona Blayney * Chris Hanley * Kolmeo * Melbourne Real Estate on Y...

    47 min

  6. 9 AUG

    Matt Hall: 10 lessons in precision, risk management and performing under pressure

    In this episode of the Elevate podcast, hosted by Samantha McLean, Matt explores the parallels between air racing and real estate, offering invaluable lessons in leadership, precision, and risk management. Ahead of speaking at Elite Retreat next week he takes a deep dive into the art of team building, revealing how trust and communication can elevate your performance and uncovering the power of preparation and visualisation in preparing for success. Matt also shares his approach to making split-second decisions, the importance of focusing on the present, and how embracing risk can push you beyond your perceived limits to achieve extraordinary results. “If you're worried about people laughing at you or kicking you while you're down, be more concerned about spending the rest of your life with regret for not having a crack at something. Because you'll never know if you could have done something if you didn't try.” - Matt Hall 10 things you'll learn in this episode: 1. The importance of teamwork in high-stakes environments.Timestamp: 6-minutes. 2. How to build trust within your team to the point of wordless communication.Timestamp: 8-minutes. 3. The key to being a humble and effective leader.Timestamp: 9-minutes. 4. Why letting go is crucial for peak performance.Timestamp: 11-minutes. 5. Two essential strategies for making quick decisions under pressure.Timestamp: 12-minutes. 6. The power of visualisation in preparing for success.Timestamp: 14-minutes. 7. How to compartmentalise and focus on the task at hand.Timestamp: 15-minutes. 8. Advice for pushing beyond self-imposed limits.Timestamp: 17-minutes. 9. The importance of taking risks and learning from failures.Timestamp: 19-minutes. 10. Why enjoying the journey is crucial for high achievers.Timestamp: 22-minutes. Connect with Matt Hall * Matt Hall Racing * Facebook * Instagram

    24 min

  7. 2 AUG

    Paul McGee: 10 lessons in confidence, communication and choosing success

    And it’s that theory that forms the basis of Paul’s chat with host, Samantha McLean, on this episode of the Elevate podcast. Ahead of speaking at Elite Retreat, Paul, who is also known as the SUMO Guy, shares invaluable insights on change, resilience, confidence and leadership. He takes a deep dive into the power of branding, the importance of persistence, and why embracing simplicity can lead to genius moves that transform your business and life. Paul also reveals his secret formula for overcoming challenges, the difference between “worth it worry” and “worthless worry” and how to communicate effectively by saying less, but impacting more. Paul and Samantha also dig down into some of his bestselling books, to surface key strategies specifically for real estate professionals, including tips on high-stakes negotiations, the power of preparation and a win-win mindset. “I think sometimes wisdom is hiding in plain sight and sometimes it's the simple stuff that, when you realise it, you do it and you implement it and you go, that was genius.” - PAUL MCGEE 10 things you'll learn in this episode: * The genius move that transformed Paul's speaking career.Timestamp: 4-minutes. * Why confidence is situational, not a fixed trait.Timestamp: 8-minutes. * A simple formula to change your perspective on any event.Timestamp: 9-minutes. * How to boost your confidence before a high-stakes negotiation.Timestamp: 11-minutes. * The key to succeeding with people: treat them as individuals.Timestamp: 13-minutes. * The difference between "Worth It Worry" and "Worthless Worry."Timestamp: 15-minutes. * Why you can't fix or change other people (and what to focus on instead).Timestamp: 18-minutes. * The SLIM approach to effective communication.Timestamp: 21-minutes. * How to use storytelling and imagery to increase your impact.Timestamp: 22-minutes. * The power of treating every day as a "choose day."Timestamp: 25-minutes. Links * Connect with Paul McGee * SUMO (Shut Up, Move On): The Straight–Talking Guide to Creating and Enjoying a Brilliant Life * Self–Confidence: The Remarkable Truth of Why a Small Change Can Make a Big Difference * How to Succeed with People: Remarkably Easy Ways to Engage, Influence and Motivate Almost Anyone * How Not To Worry: The Remarkable Truth of How a Small Change Can Help You Stress Less and Enjoy Life More * SUMO Your Relationships: How to handle not strangle the people you live and work with * How to Speak So People Really Listen: The Straight-Talking Guide...

    27 min

  8. 26 JUL

    Appraisal playbook: 10 lessons in securing leads, making connections and building your pipeline

    At the Ray White Group’s recent Real Estate of Origin these agents helped secure more than 10,000 appraisals across Australia and New Zealand, ready to supercharge their teams’ upcoming spring market push. In today’s episode of the Elevate podcast, hosted by Kylie Dulhunty, Lydia, Charlie, Avi and Rumaanah share the secrets behind securing so many appraisals and how they plan to convert them to listings and sales. Lydia takes a deep dive into how to use recent sales as icebreakers, what to do when prospective clients tell you ‘no’ and how to coach new agents through their fear of picking up the phone. Charlie reveals how acquiring local knowledge can be the key to connecting with sellers, why you need to build a strong database and know who to call when, and how to make every potential client feel important. Avi Khan and Rumaanah Razak highlight the importance of preparation, using geographical data to avoid overlapping calls and why focusing on making quick, effective calls, and leveraging relationships with past clients, really works. “It's not connections by emails. You emailing somebody doesn't mean you're connected with that person. So I will throw an email, I'll throw a text and my number one aim is to actually physically speak to (the client) because that's where the connection comes. If you can get that, then you become the most valuable.” - Charlie Brothers 10 things you’ll learn in this episode: * How to use recent sales as an effective conversation starter.Timestamp: 4-minutes. * The importance of offering desktop appraisals to reluctant prospects.Timestamp: 5-minutes. * Why preparing your contact list in advance is crucial for success.Timestamp: 6-minutes. * The power of "pre-warming" potential clients before making appraisal calls.Timestamp: 10-minutes. * Why you need to find a ‘reason’ to call prospects and how to select your icebreaker.Timestamp: 20-minutes. * Why saving contact information for everyone you meet can pay off in the long run.Timestamp: 23-minutes. * The value of joining a team when starting out as a new agent.Timestamp: 31-minutes. * How to use geographical data to avoid overlapping calls within your office.Timestamp: 36-minutes. * The strategy of calling past clients during appraisal events.Timestamp: 38-minutes. * Why practicing your phone skills in the mirror can boost confidence.Timestamp: 44-minutes. Links Connect with Lydia RobinsConnect with Charlie BrothersConnect with Avi KhanConnect with Rumaanah Razak

    47 min
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Real Estate Agency Professionals: Get ready to take your results to the next level! This is Elevate - the official podcast of Elite Agent Magazine for sales professionals, property management professionals and business leaders. We bring you behind the scenes coaching, news analysis, and exclusive interviews, and more to help you list more, sell more and lead the market. To subscribe to Elite Agent Magazine visit eliteagent.com/subscribe.

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