663 episodes

The How to Succeed Podcast teaches the success principles and interpersonal communication skills needed to get to the top and stay there. We are dedicated to empowering life-long learners and ambitious entrepreneurs with options for growth they didn't know they had. Through our reinforcement training, we provide advanced communication techniques needed to excel, provide accountability in implementing behavior, and help nurture the attitudes necessary to reach the highest levels of success. Visit www.sandler.com for more information.

How to Succeed Podcast Sandler

    • Business

The How to Succeed Podcast teaches the success principles and interpersonal communication skills needed to get to the top and stay there. We are dedicated to empowering life-long learners and ambitious entrepreneurs with options for growth they didn't know they had. Through our reinforcement training, we provide advanced communication techniques needed to excel, provide accountability in implementing behavior, and help nurture the attitudes necessary to reach the highest levels of success. Visit www.sandler.com for more information.

    How to Succeed at Making Sales Training Stick with Hamish Knox

    How to Succeed at Making Sales Training Stick with Hamish Knox

    In this compelling episode with Hamish Knox, we dive deep into the world of sales training. We tackle the common challenge of sellers forgetting what they learned after training and explore the importance of focusing on mindset and leadership to overcome this hurdle.
     
    We go beyond just tactics, sharing insightful stories and practical techniques to empower you to achieve success in business. You'll learn how to gain permission to experiment, embrace accountability, and define what success really means for you. Hamish and Mike also emphasize the power of focus, recommending that you pick one thing to prioritize and develop consistency in your approach. By tailoring your strategies to each situation, you'll be well-equipped to conquer any challenge.
     
    Join us for an insightful discussion on empowering sales teams through a focus on mindset and leadership. Learn practical techniques to experiment, cultivate accountability, and define success on your own terms. Register now for this transformative sales training event.



    Timestamps:
    00:03 Sales training paradox, implementing vs. not implementing skills.
    02:50: Sales training effectiveness and permission to try new techniques.
    08:44: Behavioral changes for sales success, with a focus on trial and error, debriefing, and coaching.
    12:38: Accountability, thin slicing, and techniques for sales success.
    19:14: Implementing one thing at a time in sales, with a focus on creating clarity as a leader.
     
    Key Takeaways: 
    Sellers prioritize easy training elements over crucial but harder ones.
    Training effectiveness hinges on willingness to experiment.
    Respect buyers' right to say no, just as sellers have the right to ask.
    Embrace a scientific approach - try new techniques, learn from failures, and debrief for feedback.
    Avoid overwhelm. Pick one new action and stick with it for a month.
    Use accountability partners and debriefing to solidify skills.
    Leaders should provide clear expectations and avoid prioritizing techniques over buyer needs.
     
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      =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
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    • 26 min
    How to Succeed at Using the Sandler Rules with Berkeley Harris

    How to Succeed at Using the Sandler Rules with Berkeley Harris

    In this insightful episode with Berkeley Harris, we unpack the power of Sandler Rules for sales success. We delve into prospecting and qualifying ideal clients, stressing the use of leading indicators to target the right audience. They then explore how to understand the prospect's decision-making process for a tailored approach. Building rapport and differentiating yourself from competitors is also discussed, with actionable strategies provided. Ultimately, the episode emphasizes prioritizing client success and using Sandler Rules to achieve this goal, with real-world examples shared by the experts to illustrate these principles.
    Join us as Mike & Berkeley discuss Sandler Rules & client-focused selling. Learn to identify perfect clients, understand their buying journeys, build trust, stand out from the crowd, and solve their problems like a pro. Master the art of the sale and skyrocket your success! 
     
    Timestamps: 
    3:32 Sandler sales rules and techniques for modern buyers.
    11:00 Sales techniques and attitudes for success.
    15:28 Sales techniques, including active listening and asking open-ended questions.
    19:35 Qualifying clients and selling to people with problems.
    25:01 Sandler rule implementation for sales success.
     
    Key Takeaways 
    Understand the buyer's problems to offer relevant solutions.
    Back claims with data and leverage testimonials for credibility.
    Analyze past results to build a successful prospecting plan.
    Let prospects talk and use specific questions to gather information.
    Sell to those with solvable problems who are willing to invest. Ideal clients decide faster.
     
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    =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
    Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr
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    • 30 min
    How to Succeed at a Startup with Jason Kelleghan

    How to Succeed at a Startup with Jason Kelleghan

    In this strategy-packed episode, sales guru Jason, a Sandler Selling expert, joins with Mike to tackle the ever-present challenge of building a high-performing sales engine for your startup.  We'll delve deep into Jason's insights on hiring the right salespeople, those with the grit and sales savvy to propel your startup forward.  But it's not just about who you hire – we'll explore the art of crafting winning sales processes, with actionable steps to guide your team towards consistent success.
    Join us to crack the code on building a high-performing sales team! Learn how to leverage sales enablement programs to create a team that operates with laser focus and delivers measurable results.  Say goodbye to the chaos of inconsistent sales performance!  This episode equips you with the tools and strategies to scale your startup's sales like a champion.  Join us and unlock the secrets to building a sales machine that drives real results!
     
    Timestamps: 
    0:03 Startup success factors, including hiring, sales processes, and training.
    6:40 Sales process and framework for startups.
    13:20 Sales training, coaching, and assessments for scaling sales teams.
    19:00 Sales strategies for startups with a Sandler trainer.



    Key Takeaways: 
    Hire salespeople with a proven track record and underdog mentality.
    Build a standardized sales process with effective questioning techniques.
    Implement a structured training program with ongoing coaching.
    Prioritize high-quality salespeople over quick hires.
    Uncover true customer needs through insightful questioning.
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      =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
    Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr
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    • 26 min
    How to Succeed at Avoiding Reactance with Brian Jackson

    How to Succeed at Avoiding Reactance with Brian Jackson

    In this insightful episode with Brian, we dive deep into the world of sales psychology, focusing on the ever-present challenge of reactance. We will explore why recognizing and managing it is crucial for successful sales conversations. This discussion emphasizes the importance of maintaining a neutral and abundant mindset throughout the interaction. We equip you with valuable techniques to navigate reactance, including using negative questions, open-ended questions, and the powerful "start-stop-reverse" method.
    Moreover, the conversation shifts to the significance of upfront contracts in building trust and lowering reactance. We explain how transparency at the outset sets the stage for meaningful discussions.
    Join us with sales expert Brian Jackson, who will shed light on how upfront contracts establish a foundation for honest and productive dialogue. He also explores how salespeople can leverage techniques like disarming honesty and pattern interrupts to build trust and close deals more effectively. Get ready to gain valuable insights into the psychology of selling and discover practical strategies to overcome reactance and achieve sales success!
     
    Timestamps
    0:02 Reactance, a natural human response to threatened freedom.
    3:34 Sales techniques to avoid triggering reactance in potential buyers.
    9:48 Avoiding reactance in sales calls by building trust and acknowledging possible outcomes.
    16:38 Sales techniques to avoid triggering reactance in potential customers.
    23:05 Sales techniques to avoid triggering reactance in customers.
     
    Key Takeaways 
    Recognize customer resistance as a natural response to feeling pressured.
    Use open-ended questions and specific techniques to guide conversations without triggering resistance.
    Establish trust upfront with clear expectations through contracts.
    Disarm resistance with honesty and acknowledge potential concerns.
    Learn techniques to navigate emotional pushback during sales calls.
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    SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared 
    Don't forget to subscribe and leave us a comment!
    =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
    Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr
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    • 28 min
    How to Succeed at Leveraging Your Champions with John Rosso

    How to Succeed at Leveraging Your Champions with John Rosso

    In this week's insightful episode with John, we discuss the topic of de-escalating conflict. We discuss the importance of managing the emotional climate in conversations, creating microclimates to prevent escalation, and preparing for difficult conversations. We emphasized the importance of creating a positive emotional climate, active listening, and approaching conversations with empathy and understanding. John highlighted the significance of empathy and effective communication in addressing customer concerns, while Mike and John discussed effective communication strategies for de-escalating conflict. 
    Join us as we delve into the significance of leveraging champions in intricate sales scenarios. Discover how champions go beyond mere support, investing their political capital for your cause. Explore the art of nurturing profound connections with champions through meaningful, personal gestures. Uncover the secrets to building lasting relationships that transcend the ordinary. 
    Timestamp 
    00:10 Leveraging internal champions for complex sales, avoiding common mistakes, and identifying potential champions.
    08:32 RFP process, champions, and sales process with a focus on enterprise sales and triangulating the truth.
    13:29 Leveraging champions in sales meetings for effective communication and decision-making.
    18:17 Building relationships and finding solutions with a champion in a competitive RFP situation.
    21:56 Sales techniques for large deals, including handling detractors.
     
    Key Takeaways 
    Leveraging champions is essential in complex sales deals with multiple stakeholders.
    A champion is someone who not only supports you but also invests their political capital on your behalf.
    Techniques like pre-proposal meetings and passing the baton of power can help leverage champions effectively.
    Triangulating the truth by meeting with different stakeholders and understanding their personal motivations is crucial.
    Building deep-rooted relationships and doing things that are significant, personal, and unexpected can strengthen the bond with champions.
     
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    Don't forget to subscribe and leave us a comment!
    =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
    Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr
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    • 28 min
    How to Succeed in De-escalating Conflict with Carol Bowser

    How to Succeed in De-escalating Conflict with Carol Bowser

    In this week's episode with Carol Bowser, we discuss the topic of de-escalating conflict. We discuss the importance of managing the emotional climate in conversations, creating microclimates to prevent escalation, and preparing for difficult conversations. We emphasized the importance of creating a positive emotional climate, active listening, and approaching conversations with empathy and understanding. Carol highlighted the significance of empathy and effective communication in addressing customer concerns and  effective communication strategies for de-escalating conflict. 
    Join us in this conversation where Carol emphasizes the importance of understanding the narrative and context, managing emotions, and setting clear expectations in conflict resolution. Learn how to de-escalate conflict and succeed in difficult conversations. These expert tips will transform your communication skills!
    Timestamp 
    0:11 De-escalating conflicts and managing difficult conversations.
    6:09 How to handle customer complaints in sales conversations.
    12:01 How to approach conflicts and negotiations by understanding the other party's goals and reframing questions to find mutually beneficial solutions.
    19:38 Escalation and de-escalation of conflicts, with a focus on communication and preparation.
    23:01 De-escalating conflicts through active listening and empathy.
    31:29 Conflict management strategies with Carol Bowser.

     
    Key Takeaways 
    Conflict can be de-escalated by reframing complaints as requests and understanding the underlying needs and goals of the other party.
    Creating a collaborative and problem-solving mindset can help find workable solutions and build long-term relationships.
    Using the word "yet" instead of "but" can balance both sides of the conversation and prevent escalation.
    Acknowledging valid points and reflecting on the significance of the information shared can help de-escalate emotional intensity.
    Remaining calm, cool, and collected during conversations can create a safe space for open dialogue and problem-solving.
    =========================================
    SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared 
    Don't forget to subscribe and leave us a comment!
    =========================================
    Follow Us: 
    Twitter: https://twitter.com/SandlerTraining 
    Linkedin: https://www.linkedin.com/school/sandler-training/ 
    Instagram: https://www.instagram.com/sandlertraining/ 
    Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr
    =========================================
     

    • 38 min

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